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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

City Express Cancun

2,5-star2,5 stars
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500, Mexico

Beach hotel with outdoor pool, near Dubai Palace Casino
  • Free full breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Right across a shopping mall. You can access the mall without the need to drive since it…Apr 2, 2021
  • We arrived a 2:30 pm they told me to wait because the check-in time it was a 3:00 p.m…Mar 26, 2021

City Express Cancun

from ZAR 757
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

What’s around City Express Cancun

Landmarks

  • In Downtown Cancun
  • Dubai Palace Casino - 3 min walk
  • Plaza Las Americas - 6 min walk
  • Market 28 - 29 min walk
  • Amerimed Hospital - 1 min walk
  • Royal Yak Casino and Sports Book - 4 min walk
  • Malecon Americas Shopping Mall - 4 min walk
  • Hospiten Hospital - 10 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free uncovered onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 31-inch LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

City Express Cancun’s small print

Also known as

  • City Express Cancun
  • City Hotel Cancun Express
  • City Express Cancun Hotel
  • City Express Cancun Hotel Cancun
  • City Express Hotel Cancun
  • City Express Cancun Hotel
  • City Express Cancun Cancun
  • City Express Cancun Hotel Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Express Cancun

  • Does City Express Cancun offer free cancellation for a full refund?
    Yes, City Express Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at City Express Cancun?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at City Express Cancun?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at City Express Cancun?
    Yes, there's an outdoor pool.
  • Are pets allowed at City Express Cancun?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at City Express Cancun?
    You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near City Express Cancun?
    Yes. Nearby restaurants include Piola (4-min walk), Belgian Waffle Boutique (5-min walk), and I Famosi Pasta (7-min walk).
  • Is there an onsite casino at City Express Cancun?
    No, this hotel doesn't have a casino, but Dubai Palace Casino (3-min walk) and Royal Yak Casino and Sports Book (4-min walk) are both nearby.
  • What is there to do at City Express Cancun and nearby?
    Have fun with nearby activities like scuba diving and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Recent reviews

Good 7,6 From 192 reviews

Very good 8,0
Good location
Location is good, close to downtown Cancun.
us1 night trip
Exceptional 10,0
Great Hotel and very affordable.
Great location near shopping centers and beaches, yet very affordable. Breakfast was delicious like a homecooked meal; the pool was very clean. The staff was very friendly and helpful. I will definitely stay there again.
Arturo, us3 night family trip
Very good 8,0
Quick stop
Good location and clean new rooms. Staff not all helpful and manager policy a new issue for check in...
us1 night business trip
Exceptional 10,0
Great area and shopping is walking distance
us2 night trip
Good 6,0
Nothing unique. Clean and accommodations where nice.
us1 night trip
Good 6,0
Excelente ubicación, instalaciones un poco viejas y carentes de un mejor mantenimiento. La habitación fue muy húmeda y parte de la misma se notaba necesaria de mantenimiento.
Henning, us2 night family trip
Exceptional 10,0
Gracias por su magnífico servicio y hospitalidad Espero regresar pronto y encontrar la misma calidad en su atención
Pedro, us3 night family trip
Exceptional 10,0
The price is great breakfast included. Great location.
us6 night trip
Fair 4,0
No hot water for shower Internet very slow No privacy labels for door
us3 night trip
Fair 4,0
Staff was not friendly Hot water was lucky to be 90 degrees
us2 night business trip

City Express Cancun