Guests
All properties in Swansea, Wales, United Kingdom

The Dragon Hotel

4-star hotel with 2 restaurants, near Swansea Castle

  • Free WiFi
From
ZAR 993

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  • Hotel Bar
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  • Standard Suite, 1 King Bed - Living Area
  • Double Room, 1 Double Bed - Bathroom
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The Kingsway, Swansea, SA1 5LS, Wales, United Kingdom
7,4.Good.
  • Booked this as taking my son to university & didn’t want to drive straight back. It was…

    Sep 18, 2021

  • Very disappointed with the bathroom. There was no toilet seat lid and no way to fill the…

    Sep 14, 2021

See all 513 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 106 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Castle
  • Swansea Castle - 3 min walk
  • Swansea Market - 4 min walk
  • LC Swansea - 7 min walk
  • National Waterfront Museum - 10 min walk

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Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Double Room, 1 Double Bed
  • Family Room, 1 King Bed
  • Standard Twin Room, 2 Twin Beds
  • Standard Double Room, 1 Queen Bed, Accessible
  • Standard Suite, 1 King Bed

What’s around

Landmarks

  • In Castle
  • Swansea Castle - 3 min walk
  • Swansea Market - 4 min walk
  • LC Swansea - 7 min walk
  • National Waterfront Museum - 10 min walk

Getting around

  • Cardiff International Airport (CWL) - 65 min drive
  • Swansea Station - 6 min walk
  • Swansea (WSS-Swansea Train Station) - 7 min walk
  • Llansamlet Station - 9 min drive
map
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The Kingsway, Swansea, SA1 5LS, Wales, United Kingdom

At a glance

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 9.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Working away

  • Number of meeting rooms - 5
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

THE DRAGON BRASSERIE - This brasserie specializes in regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Piano Bar & Restauarnt - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of GBP 10.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for GBP 20.0 per day

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs GBP 9.00 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Dragon Hotel
  • Dragon Hotel Swansea
  • Dragon Swansea
  • Hotel Dragon
  • The Dragon Hotel Swansea, Wales
  • The Dragon Hotel Hotel
  • The Dragon Hotel Swansea
  • The Dragon Hotel Hotel Swansea

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Dragon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 9.00 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring regional cuisine. Nearby restaurants include Tapestri (3-min walk), Govinda's (3-min walk), and The Crepe Vine (4-min walk).
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course.
7,4.Good.
  • 10,0.Exceptional

    Great As Usual

    I like staying at the Dragon and I've stayed here quite a bit for work so it's familiar to me. Always a friendly welcome, friendly breakfast experience, comfortable rooms. I pointed out something out about the car park last time I stayed and I was pleased to see they had acted on my observation - that's what turns good into excellent, striving for improvement! The staff are a credit to the owners.

    Paul Andrew, 4 night business trip, Sep 6, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    The TV didn’t work and when notified front desk told they didn’t have anyone who could help. No iron or ironing board in room and worst of all was no toiletries. Was like the room had been reopened after a year of not being used.

    Hayley, 1 night trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Dirty hotel with shortfall breakfast

    Our stay in the dragon hotel was every thing but good. I had to bug cleaning products and clean the room. The fridge was disgusting. Still have pictures. Carpet stained everywhere and torn in some place. I work in the tourism business & I have travelled and stayed in numerous hotels, but I have never seen so much dirt in hotel rated 4 stars and being charged for 4 stars hotel. I booked it because, I thought I was booking a 4 stars hotel, but the dragon hotel should classified as 4 stars…as to the breakfast, often there was not enough food for the guests. Some people had to wait 20 minutes for bread ( I have timed it). Breakfast was already very poor and to make it even worse it run out. The only thing good about the dragon hotel was the staff, they were friendly. I understand the situation with COVID but the cleanness of the hotel seems to have been there before COVID and the shortage of food during breakfast is unacceptable. I feel I was over charged for what I received. I will never book or recommend this hotel to anyone.

    M, 10 night family trip, Aug 17, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Dissatisfied customer

    Hotel and room was very outdated and needed a good painting as bedroom walls were dirty and peeling off. Bathroom door had filthy brown marks on it. Although bed was comfortable my autistic daughter had only 1 flat pillow, I tried calling front desk and room service for well over an hour but it kept ringing out. Had to eventually make my way down to reception via the stairs as the lift kept saying it was overloaded ( although I’m only slight). Asked receptionist for another pillow gave my room number and to this day we NEVER got the pillow, I had to sleep on a cushion in the end. The pool was out of order as well which upset my daughter as she loves swimming. Had to wait ages in breakfast for fresh food to arrive. A very disappointing stay. Never deserves a 4 star rating. Won’t stay there again or recommend it to anyone.

    Sharon, 1 night family trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    A Bit of Maintenance Required

    The staff are friendly, the room was clean but the windows wouldn't shut properly so I was awoken by the seagulls at 5.30 each morning, not what I needed - they were on the fire escape squawking. The rear entrance from the carpark is messy because of the litter and the bin was full. A bit of housekeeping required. I did notify the receptionist who said she'd report it and get it cleaned up.

    Paul Andrew, 2 night business trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Not 4 stars

    The room wasn’t ready! We waited over 30 minutes to check in. Hotel was nothing like the ones from the pictures we saw online. The hotel is not 4 stars!

    Gonul, 2 night family trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Functional hotel

    The car park was really dirty..weeds everywhere..rubbish strewn everywhere pretty bad tbh. That was my first impression. Receptionist was always on the phone or doing something so i was left waiting numerous times at the desk. We were given a disabled access room which was very spacious.. bathroom clean..bed topper nice and comfy.. walls a bit dirty just needs a coat of paint. Tv good size. So hotel is functional & good location but if you want plush this isnt ghe hotel for you.

    2 night family trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Room allocated was filthy and thick with dust, the remote control was thick with grime. Where the Aircon control had been replaced there was a gap above to the box on the wall. The room was not safe for use and I had to request to be moved. For £105 a night

    GLEN, 1 night business trip, Aug 4, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Not the cleanest place

    Ross, 1 night trip, Jul 31, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    We used the hotel as a base to see our great grand children and family members who were on holiday nearby

    Paul, 2 night trip, Jul 27, 2021

    Verified Hotels.com guest review

See all 513 reviews