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All properties in Avenida Kukulkan, Cancun, Quintana Roo, Mexico

Hotel Imperial Laguna Faranda

Lakefront hotel with outdoor pool, near Cancun Golf Club at Pok Ta Pok

  • Free WiFi in lobby
From
ZAR 731

Image gallery

  • Exterior
  • Exterior
  • Outdoor Pool
  • Outdoor Pool
  • Exterior
Exterior. Image 1 of 39.
1 / 39Exterior
6,6.Good.
  • They couldn’t find my booking and I lost the money for that night. Terrible

    Mar 17, 2021

  • It was a really cheap price. The catch is, it is old and run down. Torn curtains and bed…

    Aug 7, 2020

See all 85 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 62 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Airport shuttle

For families

  • Rollaway/extra beds (free)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • In Zona Hotelera
  • Cancun Convention Center - 18 min walk
  • Tortuga Beach - 20 min walk
  • Cancun Golf Club at Pok Ta Pok - 11 min walk
  • Gaviota Azul Beach - 21 min walk
  • Forum Beach - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room, Balcony, Lagoon View
  • Standard Room

Location

  • In Zona Hotelera
  • Cancun Convention Center - 18 min walk
  • Tortuga Beach - 20 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Cancun Convention Center - 18 min walk
  • Tortuga Beach - 20 min walk
  • Cancun Golf Club at Pok Ta Pok - 11 min walk
  • Gaviota Azul Beach - 21 min walk
  • Forum Beach - 21 min walk
  • Chac Mool Beach - 27 min walk
  • Langosta Beach - 35 min walk
  • Plaza Caracol Mall - 12 min walk
  • Caracol Beach - 15 min walk
  • Costa Occidental de Isla Mujeres National Park - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant

Things to do

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 4
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Palapa Belga - This poolside fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Recreation

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Celuisma Imperial Laguna
  • Imperial Laguna Cancun
  • Beach House Imperial Laguna Faranda Hotels Hotel
  • Beach House Imperial Laguna Faranda Hotels Cancun
  • Hotel Imperial Laguna Faranda Cancun
  • Hotel Imperial Laguna Faranda
  • Imperial Laguna Faranda Cancun
  • Imperial Laguna Faranda
  • Hotel Hotel Imperial Laguna by Faranda Cancun
  • Cancun Hotel Imperial Laguna by Faranda Hotel
  • Celuisma Imperial Laguna Cancun
  • Hotel Hotel Imperial Laguna by Faranda
  • Hotel Imperial Laguna by Faranda Cancun
  • Celuisma Imperial Laguna Hotel
  • Beach House Imperial Laguna by Faranda Hotels
  • Imperial Laguna Faranda Cancun
  • Imperial Laguna Faranda Cancun
  • Beach House Imperial Laguna Faranda Hotels Hotel Cancun
  • Hotel Imperial Laguna by Faranda
  • Hotel Imperial Laguna Faranda Hotel
  • Hotel Imperial Laguna Faranda Cancun
  • Hotel Imperial Laguna Faranda Hotel Cancun
  • Celuisma Imperial Laguna Hotel Cancun
  • Celuisma Laguna Imperial
  • Hotel Imperial Laguna
  • Imperial Laguna
  • Imperial Laguna Hotel
  • Celuisma Imperial Laguna Cancun Hotel Cancun

Optional extras

Airport shuttle service is offered for an extra charge

Policies

Pool access available from 8:00 AM to 8:30 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Imperial Laguna Faranda does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:30 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, La Palapa Belga offers alfresco dining and French cuisine. Nearby restaurants include Maria Marie (2.1 mi), Pelicanos (2.1 mi), and Natura (2.4 mi).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
  • Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
6,6.Good.
  • 4,0.Fair

    Las instalaciones se observan deterioradas y sucias, el desayuno, sin proteínas nunca tuvo jamón, ni queso, ni huevos, solo pan con mantequilla, mermelada, cereal, leche jugo y cafe americano, en mi habitación el inodoro y el lavabo estaban tupidos, el último día al hacerme la habitación no tendieron las camas, no botaron la basura del baño, y no pusieron la toalla de manos ni la delante de la ducha, lo bueno que tenía, el aire acondicionado, el agua caliente, bien aunque poca fuerza el agua de la ducha, los turnos de la recepción buenos en general al igual que la muchacha de las excursiones

    4 night family trip, Feb 28, 2020

    Verified Expedia guest review

  • 6,0.Good

    Stop gap stay.

    One night stay before checking into fully inclusive hotel it was adequate for what we paid and needed it for.

    Lesley, 1 night trip, Feb 5, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice place, large room, I like it.

    Fernando, 3 night family trip, Dec 10, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Eu gostei bastante, local super facilitador para conhecer a cidade, restaurantes próximos e mts opções para curtir!

    SANDRO, 6 night family trip, Dec 3, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Pretty calm and cute background with pool and plants on the lagoon (not blue water), not up to date environment and the breakfast is really basic but it's ok for a short stay

    1 night family trip, Oct 21, 2019

    Verified Expedia guest review

  • 6,0.Good

    Budget hotel in expensive location

    For the money in the location we got what we paid for I suppose. If you are on a budget and need a place to sleep it is fine. We walked across the street and found an entrance to walk on the beaches and spent the time there. Not sure if this is any every day occurrence but the next morning of our stay there was someone knocking on EVERY door in the motel at 9:30am, more than one time and I could hear her knock on every one else's door throughout the motel. Pool and great location make this a recommendation for anyone on a tight budget. We also only stayed one night.

    Jennifer, 1 night romance trip, Jun 11, 2019

    Verified Hotels.com guest review

  • 4,0.Fair

    The best part of the property was the staff. The upkeep of the hotel is horrible. The first room they put me in smelled moldy and the fridge was rusted all across the bottom. The second room seemed Okaye until I tried to use the outlet next to the bed only to find out it doesn’t work. For the remainder of the trip that power socket remained out of order even tho he tried to fix that at the same tome replacing the lightbulb that was blown upon arrival (the power source for the room phone was the socket by the bed needless to say we didn’t have access to that either). The sheets that were originally on the bed we had to get changed due to stains on them. When we went to shower the door had to b propped into place which I didn’t realize until after it flooded and got blamed for using too much water in the shower. There was also this leak that would sometime splash me while on the toilet, gross! There was still some rust on the fridge but in a more acceptable condition being we only used the fridge for water. Also for a few days it seemed as if something was possibly dripping in the wall by the a/c because of the noise that would come from the wall The staff were very accommodating and would have found another room if one was available. At that point I wanted money returned, the pictures seemed so much more promising then what was delivered.

    Shan’e, 4 night trip with friends, May 23, 2019

    Verified Expedia guest review

  • 8,0.Very good

    I loved the pool area very pretty. They had friendly staff not the greatest rooms but decent enough with a nice simple breakfast very nice before you took off to start your day!

    5 night family trip, May 21, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Very nice. No issues. Staff was very nice and helpful

    8 night family trip, Mar 9, 2019

    Verified Expedia guest review

  • 2,0.Poor

    No running water?

    Staff was nice; price was right; location convenient. I didn't have too many expectations of a two-star. I did, however, expect to have running water. Two of the seven days, I did. The next five, though, ongoing construction at the hotel caused them to turn off water to the shower. The sink and toilet were hit and miss. At first, desk staff claimed firefighting efforts had tapped local water supply, but it was obvious that plumbers had cut off the supply.

    6 night trip, Mar 2, 2019

    Verified Hotels.com guest review

See all 85 reviews