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All properties in Bournemouth, England, United Kingdom

The Durley Dean Hotel

4-star hotel with spa, near Bournemouth Beach

  • Free WiFi
From
ZAR 1,671

Image gallery

  • Pool
  • Pool
  • Superior Family Room (2adults + 1 children) with Air Conditioning - Indoor Pool
  • Single Room - Bathroom
  • Pool
Pool. Image 1 of 64.
1 / 64Pool
28 West Cliff Road, Bournemouth, BH2 5HE, England, United Kingdom
7,6.Good.
  • I'm not happy. The bathroom was dirty without any shampoo-like accessories.The staff was…

    Jun 13, 2021

  • The only think in the room is the shower was tiny was to tall for it apart from that…

    Jun 11, 2021

See all 304 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 115 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In West Cliff
  • Bournemouth Beach - 8 min walk
  • Bournemouth International Centre - 9 min walk
  • Bournemouth Lower Gardens - 11 min walk
  • Bournemouth Pavillion Theatre - 14 min walk
  • Alum Chine Beach - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double or Twin Room
  • Single Room
  • Double Room
  • Family Room, Connecting Rooms (with Air Conditioning)
  • Compact Double Room
  • Superior Double or Twin Room (with Air Conditioning)
  • Superior Family Room (2adults + 1 children) with Air Conditioning
  • Superior Family Room (2adults + 2 children) with Air Conditioning
  • Superior Family Room (2adults + 3 children) with Air Conditioning

Location

28 West Cliff Road, Bournemouth, BH2 5HE, England, United Kingdom
  • In West Cliff
  • Bournemouth Beach - 8 min walk
  • Bournemouth International Centre - 9 min walk

What’s around

Landmarks

  • In West Cliff
  • Bournemouth Beach - 8 min walk
  • Bournemouth International Centre - 9 min walk
  • Bournemouth Lower Gardens - 11 min walk
  • Bournemouth Pavillion Theatre - 14 min walk
  • Alum Chine Beach - 9 min walk
  • The Square - 11 min walk
  • Bournemouth Town Hall - 12 min walk
  • Oceanarium - 12 min walk
  • St. Peter's Church - 14 min walk
  • Genting Casino Bournemouth - 14 min walk

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive
  • Southampton (SOU) - 37 min drive
  • Bournemouth Station - 6 min drive
  • Branksome Station - 8 min drive
  • Christchurch Station - 12 min drive

At a glance

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, pool access is limited to 6 guests at a time for maximum 1 hour. Pool reservations are required (subject to availability).

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 15.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sauna

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1880
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Dutch
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Beauty Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

No. 28 - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Small print

Also known as

  • Durley Dean
  • Durley Dean Hotel Bournemouth
  • Durley Dean Hotel
  • Durley Dean Bournemouth
  • Durley Dean
  • Hotel The Durley Dean Hotel Bournemouth
  • Bournemouth The Durley Dean Hotel Hotel
  • Hotel The Durley Dean Hotel
  • The Durley Dean Hotel Bournemouth
  • The Durley Dean Hotel Bournemouth
  • The Durley Dean Hotel Hotel Bournemouth
  • Durley Dean Bournemouth
  • Durley Dean Hotel
  • Durley Dean Hotel Bournemouth
  • Durley Hotel
  • The Durley Dean Hotel Hotel

Optional extras

Self parking costs GBP 15.00 per night

Pool access is available for an extra charge of GBP 20.00 per day

Buffet breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parties and events are allowed on site.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Durley Dean Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 15.00 per night. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 10.00 per pet, per night.
  • You can check in from 3:00 PM - midnight. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
  • Yes, No. 28 offers British cuisine. Nearby restaurants include The Goat and Tricycle (4-min walk), Brewhouse and kitchen (5-min walk), and Sorriso (5-min walk).
  • No, this hotel doesn't have a casino, but Genting Casino Bournemouth (14-min walk) is nearby.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Durley Dean Hotel also has a sauna and a fitness center.
7,6.Good.
  • 8,0.Very good

    Family stay

    Good overall, enjoyed stay. Only complaints would be the £20 per hour charge for pool is not as per hotels.com write up that states £20 per day. We were expecting to book slots, but were limited to one slot per stay. Also checked in at 3pm yet had trouble getting down corridors and into room due to laundry and room service dishes lining the route

    Jon, 1 night trip, Jun 6, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    fab weather in Bournemouth

    we had a great holiday, it would have been better if we had known in advance it was a single family room unlike the pictures. Also Hotels.com didn't notify us in advance to book the swimming pool in advance due to covid. given the current difficulties due to COVID the hotel did very well

    michael, 3 night family trip, May 30, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    £15 for car park Room old and grubby

    Vic, 2 night trip, May 24, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Overall

    Excellent - reception staff Restaurant very accommodating Pool was a bit cold on sat but warm on sunday

    Jenny, 2 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Absolutely terrible place to stay ! Reception staff useless she didn’t know a great deal about anything . Room not as expected . 2 nights of no sleep for two of us both in separate rooms. The noise from the creeping floors was ridiculous.They moved us to a top floor with a better room the type I was expecting . I was horrified before this to see linen placed all along the landings outside rooms on the carpet with no protection round it whatsoever! I can’t believe on any level how anyone could think his to be acceptable . In leaving we informed the manager about he linen she didn’t seem to understand the point and seemed baffled as to what we were trying to say. Then told us to take it up with the director . On returning home I got in touch with the director he assured me the linen situation had been rectified , however I doubt it now agreed it next hideous experience . He offered us £85 each refund or two free nights each . We took him up on the two free nights and we’re happy to pay for a third night each . On speaking to someone there called Jenifer to book the third night , I informed her I’d look up on line the prices to see if I could get a better eye than she gave me. She said that’s fine just get back to me. I then received A shocking email that is too long to post not basically withdrawing his offer of two nights Free as apparently I’d been ride to Jennifer when I have a witness to say otherwise and going on to accuse me of being out of balance ?!

    Karen, 2 night trip, Sep 17, 2020

    Verified Ebookers guest review

  • 6,0.Good

    The hotel was clean and some staff were friendly. The only issue we had was being in a family room beside the corridor and stairs it was very noisy so not great for our little ones getting to sleep

    Lindsay, 2 night family trip, Sep 4, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Good value for money

    Excellent place to stay. Had minor issue at beginning. But was swiftly sorted.

    Ahmed, 1 night trip, Aug 30, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    BY THE BEACH, FRIENDLY SERVICE

    Fast check in, great location - by the beach! Friendly service

    Emilios, 1 night trip, Aug 29, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Happy

    Our room was not ready despite being given the key. We were upgraded. Highchair was faulty and reported but given again the following morning. Received apologies. Beautiful hotel, amazing location, clean and lovely breakfast. Lovely staff too.

    2 night family trip, Aug 29, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Couldn't be happier

    A lovely experience at this hotel , it was our granddaughters birthday the breakfast staff made her feel really special they were fantastic . We had a newly renovated room it was fab . Would love to stay again

    Helen, 2 night family trip, Aug 27, 2020

    Verified Hotels.com guest review

See all 304 reviews