Hotel Condesa

Photo gallery for Hotel Condesa

Primary image
On the beach, white sand, beach towels, beach volleyball
On the beach, white sand, beach towels, beach volleyball
On the beach, white sand, beach towels, beach volleyball
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas

Overview of Hotel Condesa

VIP Access

Hotel Condesa

4.0 star property
4-star beachfront hotel with pool bar, near Playa de Muro

8,6/10 Fabulous

347 verified Hotels.com guest reviews

Guests rated location

  • Safe42 positive mentions
  • Quiet31 positive mentions
  • Walkable31 positive mentions
  • Convenient24 positive mentions
  • Dining options20 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is R3 739
Price available on 2022/07/01
Map
C/ Roselles, 4, Alcudia, Mallorca, 7410
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 swim-up bars
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Beach towels
  • Seasonal outdoor pool
  • Children's pool
  • Waterslide
  • Pool bar
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Playa de Muro - 1 min walk
  • Alcudia Beach - 19 min walk
  • Alcudia Port - 42 min walk
  • Hidropark - 5 min drive
  • Pollensa Port - 23 min drive
  • Formentor Cape - 126 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 53 min drive
  • Sa Pobla Station - 11 min drive
  • Inca Station - 21 min drive
  • Petra Station - 24 min drive
  • Airport drop-off service

About this property

Hotel Condesa

Putting you within a 10-minute drive of Playa de Muro and Alcudia Beach, Hotel Condesa features a free kids' club and offers airport drop-off service (available 24 hours) for EUR 46.20 per person. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante El Amarre, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast and dinner. Other highlights at this upscale hotel include 2 swim-up bars, a poolside bar, and a fitness center. The helpful staff and beach location get good marks from fellow travelers.

All-inclusive

All-inclusive room rates at Hotel Condesa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a EUR 75 fee, and antigen/rapid COVID-19 testing is available for a EUR 35 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 475 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking within 33 ft
  • Street parking available

Transfers

  • Airport drop off (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 swim-up bars
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Children's menu

What to do

  • On the beach
  • Beach volleyball
  • Archery
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach towels
  • Bike repair services
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • Fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Sauna
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance

Languages spoken

  • Arabic
  • Catalan
  • English
  • French
  • German
  • Italian
  • Polish
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Hotel Condesa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Dining

Restaurante El Amarre - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. A children's menu is available.
Restaurante Don Jaime - This beachfront restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Happy burguer - Snack Bar - This poolside rooftop bar serves lunch only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Bar Alcanada - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 46.20 per person
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Safes in guestrooms can be used for EUR 3.63 per day
  • Towels are available for an extra charge of EUR 10 per person, per stay (or guests may bring their own)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children between the ages of 2 and 11 costs EUR 46.20
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from March 25 to October 31
  • Children under 11 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 75 fee, and antigen/rapid COVID-19 testing is available for a EUR 35 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Condesa Bahía Alcudia
Condesa De La Bahia
Condesa De La Bahia Alcudia
Hotel Condesa Bahía All Inclusive Alcudia
Hotel Condesa De La Bahia Alcudia
Condesa De La Bahia Hotel Port d`Alcudia
Condesa De La Bahia Majorca, Spain
Hotel Condesa Bahía All Inclusive
Condesa Bahía All Inclusive
Hotel Condesa de la Bahía
Hotel Condesa Bahía
Condesa Bahía Alcudia
Condesa Bahía
Hotel Condesa De La Bahia Majorca Spain
Mar Hotels Condesa de la Bahía All Inclusive
Hotel Condesa de la Bahía All Inclusive
Hotel Condesa De La Bahia
Hotel Condesa All Inclusive Alcudia
Hotel Condesa All Inclusive
Condesa All Inclusive Alcudia
Condesa All Inclusive
Hotel Hotel Condesa - All Inclusive Alcudia
Alcudia Hotel Condesa - All Inclusive Hotel
Hotel Hotel Condesa - All Inclusive
Hotel Condesa - All Inclusive Alcudia
Hotel Condesa de la Bahía
Mar Hotels Condesa de la Bahía All Inclusive
Hotel Condesa de la Bahía All Inclusive
Hotel Condesa De La Bahia
Condesa All Inclusive Alcudia
Hotel Condesa Hotel
Hotel Condesa Alcudia
Hotel Condesa All Inclusive
Hotel Condesa Hotel Alcudia

Frequently asked questions

Overall score and ratings

8,6

Fabulous

8,6/10

Cleanliness

9,1/10

Staff & service

8,2/10

Amenities

8,2/10

Property conditions & facilities

7,9/10

Eco-friendliness

6/10 Good

Average
The hotel is perfectly located on the beach with stunning views. Downsides - the 'no reserving of sunbeds' is clearly not adhered to with guests heading down before 7am to lay towels on them. The Happy Burger was very disappointing with (barely) reheated food.
7-night trip
Verified Hotels.com guest review

8/10 Very good

Really minor point - would be nice to have a better version of hair dryer
7-night family trip
Verified Hotels.com guest review

2/10 Poor

Mehran, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible Staff.
The hotel staff went ABOVE and beyond. Very beautiful hotel. Ocean from property was incredible. Roof top bar was great. Cannot emphasize enough how INCREDIBLE AND AMAZING the staff was.
natalia, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Very very poor service and room was terrible
Room was out dated. Double bed requested but two split sigle beds joint to gather, not comfortable at all. Rooms and food services is 1or 2 star. Reception area and down stairs may give you 4 star but no drinking water bottle in room, kettle, rooms and beds were not cleaned properly, bathrooms shower and tapa all rust green colour (you dont even feel like to take shower but no choice) , very old…. We took halfboard but for dinner no options for veg except they offered the pizza for one day and next day no instructions to kitchen to prepare the food, so end up eating chips, salad and bread. No alternative food was offered despite it was informed them in advanced while booking. Not recommended. They initially given smoking room which was the same. Not a 4 star property. .
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Greg, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rafal, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Upon checking in, we noticed that it was a smoking room, although we requested a non-smoking one. You can smell it right away, despite the cleaning. People smoke everywhere regarding smoking in this hotel: balconies, poolside, outdoor seatings, and dining areas. The facilities are dated and run-down, with some of them in desperate need of paint refresh. If you think that this is a 4-star hotel, don't be fooled! It is merely a 3-star property. Service and staff are prolonged. If your room is above the 2nd floor, good luck waiting for overcrowded elevators. If you plan on relaxing by the pool, you are better to hurry, and "book" a sun lounger at around 7 am. When I say "book," I really mean come down and drop a towel if you are planning to enjoy the ocean view and the sunset; good luck with that unless you are ready to endure the cigarette smoke and loud music! We were shocked and checked out within the allowed threshold of 48 hours to be eligible for a full refund. We would have checked out even earlier, but the manager was not on duty! Fast forward five months, I'm still fighting with the hotel for a refund because they claim that we stayed for five days, although we checked out. It is impossible to get anyone on the phone no matter the time of the day you call. If you are planning on staying in this hotel, don't! We found the beautiful Hotel Illa d'Or (https://www.hotelillador.com/), about 25 minutes ride from Condessa.
Kyrylo, 5-night family trip
Verified Expedia guest review

4/10 Fair

The walls are paper-thin, and you can hear everything, including people walking upstairs and kids running in the corridors. As it was towards the end of the season, the air-conditioners were all turned off, which meant the rooms were stuffy, and you could hear the noise outside. It was not the most enjoyable of experiences.
Tsz Wah, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Mariusz Jan, 4-night trip
Verified CheapTickets guest review