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Shinjuku New City Hotel Accommodation & Rooms

3 stars
4-31-1 Nishi-Shinjuku, Shinjuku-kuTokyoTokyo-to160-0023Japan
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Good3.8 / 5
Value for money
Best value for money
Service
Fantastic service
Food
Food is all right
Vibe
Vibe is not too good
443See all 443 Hotels.com reviews
From 415 reviewsTripAdvisor Traveller Rating
  • Tokyo (HND-Haneda) 31-min drive; 17.2 miles/27.6 km
  • Tokyo (NRT-Narita Intl.) 62-min drive; 47.2 miles/76 km
  • Tokyo Sangubashi Station 15-min walk; 0.8 miles/1.3 km
  • Tokyo Shinjuku Station 16-min walk; 0.8 miles/1.3 km
  • Tokyo Minami-Shinjuku Station 17-min walk; 0.9 miles/1.4 km
  • Tochomae Station 7-min walk; 0.4 miles/0.6 km
  • Nishi-shinjuku-gochome Station 7-min walk; 0.4 miles/0.6 km
  • Nishi-shinjuku Station 13-min walk; 0.6 miles/1 km
  • Self parking (surcharge)
  • Free area shuttle

Shinjuku New City Hotel Accommodation & Rooms

from ZAR 1,545
  • Superior Twin
  • Deluxe Twin
  • Standard Twin Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Semi Double Room - 16sqm 135cm bed width, Non Smoking
  • Double Room, Non Smoking
  • Park Front Deluxe Twin Room, Non Smoking
  • Semi Double Room - 16sqm 135cm bed width
  • Double Room
  • Standard Twin

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Offsite

  • Free area shuttle

Also known as

  • New Shinjuku City Hotel
  • Shinjuku City Hotel
  • Shinjuku New City
  • Shinjuku New City Hotel
  • New City Hotel
  • Shinjuku New City Hotel Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Self parking costs JPY 1500 per night

Buffet breakfast is offered for an extra charge of JPY 1365 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Working away
  • Conference space
  • Conference space size (feet) - 1496
  • Conference space size (meters) - 139
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1978
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Mermaid - This restaurant serves breakfast and lunch.

Shinjuku New City Hotel Accommodation & Rooms’s small print

Also known as

  • New Shinjuku City Hotel
  • Shinjuku City Hotel
  • Shinjuku New City
  • Shinjuku New City Hotel
  • New City Hotel
  • Shinjuku New City Hotel Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Self parking costs JPY 1500 per night

Buffet breakfast is offered for an extra charge of JPY 1365 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 443 reviews

Shinjuku New City Hotel Accommodation & Rooms
Outstanding5.0 / 5
Quiet, convenient, very good value
Overall I was very happy with my stay. The discounted buffet breakfast was really handy, the room was very satisfactory (reasonable size, good bathroom facilities and bed, nice view of Shinjuku Chuo park, tea/coffee facility and fridge). There was a laundry available to use, and the location was very good. A short walk through the park to Shinjuku station: very convenient, a nice walk, but far enough to be quiet and peaceful. My only complaint was that the wifi was a bit dodgy. It cut out a lot. However it was free, so I guess you can't complain too much. Overall would recommend, especially if you can get a room deal.
4 night trip
Shinjuku New City Hotel Accommodation & Rooms
Fair2.0 / 5
1-2 star hotel... Avoid.
This is one of our 4 hotels in Japan, and second in Tokyo. The experience is very negative and I submitted all these remarks to the hotel upon checkout. Let's begin with (all) the positive points - beds were good (although only one pillow) - room was very large - there is a free shuttle to the station (about 1 mile away) - the included breakfast was really great (plenty of choice, fresh food) Now the (many but not all bas points) - the hotel is old (I guess it was not renovated since the 70s or so), dirty and needs total refurbishment : all carpets are very dirty (stains everywhere, encluding in our room) all walls are worn/damaged, old and dirty room furnishing is old/broken/damaged. Extremely ugly (though only one side table close to the bed and one 'desk'. Not speaking about the curtain... The bathroom is old (stained, dirty joints, cracked surfaces) The airconditioning is just not controllable (you only can choose tyhe flow of air - small, medium, large), not the temperature. All rooms, doorways, elevators are smelly (the hotel knows, as they provide a scent vaopriser in the room...) The desk staff is really (it was the only time when in Japan) not friendly. They first warn youthat the 'will offer additional charge if we check out after 10AM. So altogether, it is similar to a low quality motel. I will not recommend this to anyone.
2 night romance trip
Shinjuku New City Hotel Accommodation & Rooms
Excellent4.0 / 5
Good clean room with plenty of space to move
This hotel is a little old but fortunately this means the rooms are significantly bigger than those typically seen in Japan. The staff were helpful and the location was good although it took us towards the end of our stay to find if you leave the hotel & turn left out the front door there are some good places to eat, a supermarket, Starbucks and other stores very close to the hotel instead of trekking back to Shinjuku station area. Plus the walk to Shinjuku station is nicer up this road away from the underpasses you'll find on the other route.
8 night romance trip
Shinjuku New City Hotel Accommodation & Rooms
Excellent4.0 / 5
Pleasant stay
Had a pleasant stay throughout. No complains at all. The hotel even provide shuttle bus service to the train station which is very convenient.
5 night romance trip
Shinjuku New City Hotel Accommodation & Rooms
Good3.0 / 5
Clean
Clean
4 night family trip

See all reviews

Shinjuku New City Hotel Accommodation & Rooms

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