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Shinjuku New City Hotel

3-star3 stars
4-31-1 Nishi-Shinjuku, Shinjuku-kuTokyoTokyo-to160-0023Japan

City-center hotel within walking distance of Tokyo Metropolitan Government Building
  • Free WiFi
Value for money
Best value for money
Fantastic service
Great location
Vibe is not too good
460See all 460 reviews
From 528 reviewsTripAdvisor Traveller Rating

Shinjuku New City Hotel

from ZAR 811
  • xxx Superior Twin xxx
  • Deluxe Twin
  • XX Double Room Single Use
  • Standard Twin
  • Semi Double Room - 16sqm 135cm bed width
  • Double Room
  • Superior Twin
  • xxxTest Room
  • Deluxe Twin Room, Non Smoking
  • Semi Double Room - 16sqm 135cm bed width, Non Smoking
  • Standard Twin Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Double Room, Non Smoking
  • xxx Economy Twin Room, Smoking
  • Economy Twin Room, Non Smoking
  • xxx Small Double, Smoking
  • xxx Small Double, Non Smoking
  • xxx Park View Small Double, Smoking
  • xxx Park View Small Double, Non Smoking
  • xxx Casual Twin, Smoking
  • xxx Casual Twin, Non Smoking
  • xxx Standard Twin Room, Smoking
  • xxx Standard Twin Room, Non Smoking
  • xxx Superior Twin Room, Smoking
  • xxx Superior Twin Room, Non Smoking
  • xxx Park View Twin, Smoking
  • Twin Room, Non Smoking
  • xxx Triple Room, Non Smoking
  • xxx Triple Room, Smoking
  • xxx Run of House

At a glance

Key facts

Hotel size

  • This hotel has 409 rooms
  • This hotel is arranged over 13 floors


  • Check-in time starts at 3 PM
  • Check-out time is 10 AM
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1978
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
Sleep well
  • Down comforter
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Shinjuku New City Hotel’s small print

Also known as

  • New Shinjuku City Hotel
  • Shinjuku City Hotel
  • Shinjuku New City
  • Shinjuku New City Hotel
  • New City Hotel
  • Shinjuku New City Hotel Tokyo


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Mandatory fees

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 2160 for adults and JPY 2160 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shinjuku New City Hotel


  • In Shinjuku
  • Meiji Jingu Shrine - 22 min walk
  • Tokyo Metropolitan Government Building - 6 min walk
  • Shinjuku Gyoen National Garden - 29 min walk
  • Yoyogi Park - 29 min walk
  • Tokyo Opera City Concert Hall - 9 min walk
  • New National Theatre Tokyo - 13 min walk
  • Omoide Yokocho - 17 min walk

Getting around

  • Tokyo (HND-Haneda) - 31 min drive
  • Tokyo Shinjuku Station - 16 min walk
  • Tokyo Shibuya Station - 14 min drive
  • Tokyo Station - 17 min drive
  • Shinjuku-sanchome Station - 23 min walk
  • Onsite parking not available

Recent reviews

Good 7.6 From 460 reviews

Shinjuku New City Hotel
Unclean rooms.
Booked this hotel for 2 separate stays (22 to 25 Nov, 26 to 28 Nov) as i was doing a day trip to Yokohama in the midst. Realized that the bed was infested w bed bugs after we checked out of the 1st room and went for our day trip. We definitely did not have this bites prior to checking in. Wanted to cancel my 2nd part of the stay (26 to 28 Nov) but was too late to secure another accommodation. Hence had to put up with more bite marks. Definitely not coming back to this hotel for another stay !
Johnny, sg2 night romance trip
Shinjuku New City Hotel
Very Good8.0
Convenient, quiet neighbourhood
Good location to a subway station and opposite a park. Quiet neighbourhood not in the hustle and bustle of Shinjuku. However, Shinjuku station (and the 'lively area' of Shinjuku) was within very easy walking distance(10-15 minutes). Convenience store virtually next door. Have had better breakfasts in other Asian countries, but it was okay for what we needed. Seemed to be more typical of what to expect in Japan. We were able to leave our bags prior to check-in and after check-out which was very convenient. Also, whilst we walked to most places the free shuttle bus service offered by the hotel to get to Shinjuku Station was very convenient. It runs every 20 minutes, and if I remember correctly the first bus was at 7.03am. It was also very convenient having a laundry room with washing machines and driers for a small fee (approx. 300 yen). Rooms were not huge, but typical of what you can expect in Japan. The room was a little 'older' but we spent very little time there and it was perfect for what we needed - bed, shower and breakfast! Free Wi-Fi worked well.
Nellie, au7 night family trip
Shinjuku New City Hotel
Run down but apparently undergoing renovations. Very busy at check out time and so many people missed their free shuttle as they could not all fit in. I avoided that by walking 5 minutes to the right to the Park Hyatt the day before and booking a place on the airport limousine bus. Easy and much quicker than going to Shinjiku station on the shuttke - if there is a space.
Frances, as4 night trip
Shinjuku New City Hotel
Very Good8.0
The shuttle bus service to Shinjuku Station is fantastic. Most of hotel staff are very friendly except one which should have some smile on her face.
A Traveller, sg3 night romance trip
Shinjuku New City Hotel
Very Good8.0
I stayed only for one night and was happy most of all that the bed was very comfortable. However, temperature in the room was not adjustable and the room felt stuffy even with the window open. Great to have breakfast included as well as the free shuttle service to the Shinjuku station due to heavy luggage on my departure day. Hotel was well located as it was within walking distance of the Shinkuku area..
A Traveller, ca1 night trip

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Shinjuku New City Hotel

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