SureStay Plus Hotel by Best Western Rocklin

Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Primary image
Individually furnished, laptop workspace, iron/ironing board, free WiFi
Individually furnished, laptop workspace, iron/ironing board, free WiFi
Individually furnished, laptop workspace, iron/ironing board, free WiFi
Individually furnished, laptop workspace, iron/ironing board, free WiFi

Overview of SureStay Plus Hotel by Best Western Rocklin

SureStay Plus Hotel by Best Western Rocklin

2.5 star property
Hotel with outdoor pool, near Sierra College

6,4/10 Good

1 000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
4480 Rocklin Rd, Rocklin, CA, 95677
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Multilingual staff
  • TV in a common area
For families
  • Children stay free
  • Sofa bed
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Rocklin
  • Thunder Valley Casino - 14 min drive

Getting around

  • Sacramento Intl. Airport (SMF) - 32 min drive
  • Marysville, CA (MYV-Yuba County) - 39 min drive
  • Roseville Station - 9 min drive
  • Rocklin Station - 15 min walk
  • Auburn/Conheim Station - 17 min drive

About this property

SureStay Plus Hotel by Best Western Rocklin

SureStay Plus Hotel by Best Western Rocklin is a great choice for a stay in Rocklin. Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking, and water skiing are nearby. Fellow travelers say good things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 80 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

Frequently asked questions

Overall score and ratings

6,4

Good

6,3/10

Cleanliness

7,3/10

Staff & service

6,3/10

Amenities

6,0/10

Property conditions & facilities

6,1/10

Eco-friendliness

10/10 Exceptional

Minor setbacks, overall good place to stay
Only complaint is the sound the door made when closing…any door near ours caused a weird noise to come from our door-some kind of air tightness problem maybe? Slightly annoying, but everything else was great. Nice people work, clean. The breakfast area ran out of waffle mix 30 minutes before e stand they didn’t bring out more, that kind of sucked too.
Jim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Location was within walking distance to restaurants. Although carpet in rooms could use an update overall rooms and lobby where very clean. Staff was courteous and helpful. Will consider staying here again on a future trip.
Rocioa, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Bare Minimum
Aleisa, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

No
Totally incompetent people "working"under the supervision of an inexperienced manager. I partly wonder if a lot of the employees are hired as part of a special needs or early parole work release program. If there weren't a special set of circumstances to describe how challenged most of the desk staff was at solving anything remotely inconvenient, it's just inexcusable. If it's a must because of budget or location, keep the bar low in terms of expectations.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sheila, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

So so stay
No shower curtain and key lock door faulty
Arthur Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 1-night business trip
Verified Hotels.com guest review