Hotel Baía Cristal Beach & Spa Resort

Photo gallery for Hotel Baía Cristal Beach & Spa Resort

Primary image
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
View from room

Overview of Hotel Baía Cristal Beach & Spa Resort

Hotel Baía Cristal Beach & Spa Resort

4.0 star property
4-star beach hotel with spa, near Carvoeiro Beach

7,8/10 Good

432 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Internet access
  • Gym
  • Non-smoking
Map
Vale De Centeanes-Praia Do Carvoeiro, Lagoa, 8400-525
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • WiFi in the lobby
  • Free children's club
  • Free area shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach towels
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Lagoa e Carvoeiro
  • Carvoeiro Beach - 23 min walk
  • Benagil Beach - 41 min walk
  • Carvalho Beach - 12 min drive
  • Marinha Beach - 12 min drive
  • Albandeira Beach - 11 min drive
  • Senhora da Rocha Beach - 22 min drive
  • Portimao Museum - 17 min drive
  • Hospital Portimao - 15 min drive
  • Silves Castle - 25 min drive
  • Aqua Portimao Shopping Center - 16 min drive

Getting around

  • Portimao (PRM) - 25 min drive
  • Faro Intl. Airport (FAO) - 53 min drive
  • Lagoa Ferragudo Station - 21 min drive
  • Silves Station - 21 min drive
  • Portimao Station - 24 min drive
  • Free area shuttle

About this property

Hotel Baía Cristal Beach & Spa Resort

Hotel Baía Cristal Beach & Spa Resort is a great choice for your beach stay in Lagoa, putting you near activities like scuba diving, snorkeling, and surfing/boogie boarding. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A free kid's club, a poolside bar, and a health club are other highlights at this upscale hotel. Fellow travelers say good things about the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 121 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Ecotours
  • Scooter/moped rentals
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference space (25 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Thai massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Onsite venue - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Day gala dinner fee for stays on 1 January

Optional extras

  • WiFi is available in public areas for EUR 4.50 per hour (rates may vary)
  • Safes in guestrooms can be used for EUR 2.50 per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 57.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Property Registration Number 3429

Also known as

Baía Cristal Beach
Baía Cristal Beach Carvoeiro
Hotel Baía Cristal Beach Resort
Hotel Baía Cristal Beach Resort Carvoeiro
Baia Cristal Beach & Spa Lagoa
Hotel Baía Cristal Beach Spa Resort
Hotel Baía Cristal Beach & Spa Resort Hotel
Hotel Baía Cristal Beach & Spa Resort Lagoa
Hotel Baía Cristal Beach & Spa Resort Hotel Lagoa

Frequently asked questions

Overall score and ratings

7,8

Good

8,2/10

Cleanliness

8,1/10

Staff & service

7,6/10

Amenities

7,4/10

Property conditions & facilities

7,2/10

Eco-friendliness

8/10 Very good

Great breakfast with views
A bit of a walk to town and restaurants outside of the hotel. Great breakfast with views
valarie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotel was close to the village, 20 minute walk down the hill. Hotel needs updating, bedrooms with mismatching decor, a new blue velvet bed with green & yellow floral curtains and furniture. Bathroom was quite dirty, rust around sink and taps, hair in the bath, water coming out of shower would stay hot then warm then cold then repeat.
Kate, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing location, great services, live music, spa, great food, and easy access to boat ride for benagil caves.
Felipe, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Pleasant stay, well located hotel, good facilities
Very pleasant stay at well located hotel. Staff very friendly and efficient. Services were good. Breakfast was excellent with good choice and freshness. Only negative was the juices - not fresh and very sweet. We could walk to the beautiful town of Carvoeiro from our hotel (less than 10 minutes). Parking on site with overflow car park. Nice views from hotel. Pool was clean and nice. Lots of sun loungers. Overall, very good stay and would return.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Lionel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

JOSE, 2-night trip
Verified Expedia guest review

4/10 Fair

Didnt get room till after 4pm when check in time was supposed to be 2pm. Room view was great. Room itself was little outdated and some repairs were needed. Pool and property were nice. Not what i expected compated to what it coat for 2 nights.
SANDRA, 2-night family trip
Verified Travelocity guest review

2/10 Poor

Awful - from mosquitoes to dated rusty bathroom fixtures and uncomfortable bed. Avoid.
2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great facilities
Great hotel it has everything you need and is only a 20 minute walk to the centre of Carvoeira
M, 1-night trip
Verified Hotels.com guest review