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All properties in Norwich, England, United Kingdom
1 room, 2 adults

Best Western Brook Hotel Norwich

3-star3 stars
2 Barnard Road, Norwich, England, NR5 9JB, United Kingdom

3-star hotel with restaurant, near University of East Anglia
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Great location
Fantastic service
Could use a good cleaning
Amenities are not the best

Best Western Brook Hotel Norwich

from ZAR 902
  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 3 Twin Beds, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking

What’s around Best Western Brook Hotel Norwich


  • In Bowthorpe
  • University of East Anglia - 40 min walk
  • Earlham Park - 36 min walk
  • UEA Sportspark - 38 min walk
  • Sainsbury Centre for the Visual Arts - 42 min walk
  • Bawburgh Golf Club - 44 min walk
  • Congo Rapids Adventure Golf - 2.7 mi / 4.3 km
  • Anderson's Meadow - 2.9 mi / 4.7 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 14 min drive
  • Spooner Row Station - 15 min drive
  • Wymondham Station - 17 min drive
  • Norwich Station - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms


  • Check-in time 3 PM-7 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Meeting rooms
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Brook's Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Onsite venue #2 - This cocktail bar specializes in international cuisine and serves lunch and dinner.

Best Western Brook Hotel Norwich’s small print

Also known as

  • Best Western Brook Hotel Norwich
  • Best Western Brook Hotel
  • Best Western Brook Norwich
  • Best Western Brook
  • Best Brook Norwich Norwich
  • Best Western Brook Hotel Norwich Hotel
  • Best Western Brook Hotel Norwich Norwich
  • Best Western Brook Hotel Norwich Hotel Norwich


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7,4 From 344 reviews

Very good 8,0
Room 237, comfortable quiet room overlooking inner courtyard. Good for the one night stay visiting son. Carvery over the road pretty handy also.
gb1 night trip
Poor 2,0
Poor best western
Very poor service , no breakfast allowed to room news to me and I was told to come get the scraps in the buffet although there is probably none left ! , negative staff , noisy room , air con unit broken - leaking iron safety risk high !!! asked £3 charge for tap water to be bought to room not best western standards i was an assisting manager for best western for 6 years and your staff at the brook hotel do not meet the best western standards they are way below levels ! I would expect some compensation - highly disappointing
Joanna, gb1 night family trip
Good 6,0
the hotel was fine but the staff need to up there game and pay more attention to there guests.
gb1 night trip
Exceptional 10,0
Great experience. Pleasant helpful staff and the location ideal for me. Would definitely stay again.
Anne, ie2 night family trip
Very good 8,0
Stayed here before, happy to do so again should the need arise. Food and drink fine, friendly service, easy parking and accessible.
James, gb1 night business trip

Best Western Brook Hotel Norwich

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