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All properties in Norwich, England, United Kingdom

Best Western Brook Hotel Norwich

3-star3 stars
2 Barnard Road, Norwich, England, NR5 9JB, United Kingdom

3-star hotel with restaurant, near University of East Anglia
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
From 730 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Fantastic service
Could use a good cleaning
Vibe is not too good

Best Western Brook Hotel Norwich

from ZAR 984
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 3 Twin Beds, Non Smoking
  • Standard Room, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking

What’s around Best Western Brook Hotel Norwich


  • In Bowthorpe
  • University of East Anglia - 40 min walk
  • Earlham Park - 36 min walk
  • UEA Sportspark - 38 min walk
  • Sainsbury Centre for the Visual Arts - 42 min walk
  • Bawburgh Golf Club - 44 min walk
  • Congo Rapids Adventure Golf - 2.7 mi / 4.3 km
  • Anderson's Meadow - 2.9 mi / 4.7 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 9 min drive
  • Norwich Station - 12 min drive
  • Wymondham Station - 13 min drive
  • Spooner Row Station - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms


  • Check-in time 3 PM-7 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Brook's Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Onsite venue #2 - This cocktail bar specializes in international cuisine and serves lunch and dinner.

Best Western Brook Hotel Norwich’s small print

Also known as

  • Best Western Brook Hotel Norwich
  • Best Western Brook Hotel
  • Best Western Brook Norwich
  • Best Western Brook


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7,2 From 265 reviews

Very good 8,0
Value for money
Slight blip at check-in otherwise all ok.
gb1 night trip
Fair 4,0
Very tired looking hotel. Window catches broken in bedroom and the food was grim. The bacon at breakfast could be used to re-sole shoes. Eggs kept warm on hot plate turned rubbery and dried up baked beans. I would think the breakfast was cooked the night before and warmed up. I have visited this hotel several times over the past twenty five years, but I don’t think I will be returning again
John, gb1 night trip
Fair 4,0
Would not stay again
No lift ! Had to carry a heavy case up 2 flights of stairs. Drab interior, no atmosphere & seemed lack of direction to staff. No sign of management.
Karen, gb2 night business trip
Very good 8,0
OK for a night or two
Location for our purpose was great. All the staff were very pleasant and helpful, our rooms comfortable and clean, however the condition of one of the bathrooms was bad, chipped bath, plug hole in the sink - black, heated towel rail wiring didn't look safe. Breakfast was plentiful, but there was a couple of empty plates on the buffet and the bacon was hard and dry
lesley, gbFamily trip
Very good 8,0
Hotel could do with a re-vamp slightly outdated
William, gbOther trip

Best Western Brook Hotel Norwich

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