Al Ain Rotana

Photo gallery for Al Ain Rotana

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of Al Ain Rotana

Al Ain Rotana

5.0 star property
Luxury hotel with golf course, near Jahili Public Park

8,4/10 Very good

198 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Sheikh Zayed Road, Al Ain, 1210
Main amenities
  • Daily housekeeping
  • Golf course
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Al Ain
  • Al Jahili Fort - 2 min drive
  • United Arab Emirates University - 3 min drive
  • Al Ain National Museum - 7 min drive
  • Al Ain Oasis Park - 4 min drive
  • Al Ain Mall - 8 min drive
  • Al Jimi Mall - 9 min drive
  • Hili Border Post - 10 min drive
  • Al Ain Zoo - 7 min drive
  • Bawadi Mall - 17 min drive
  • Hili Fun City - 15 min drive

Getting around

  • Al Ain (AAN) - 22 min drive
  • Abu Dhabi Intl. Airport (AUH) - 79 min drive
  • Airport shuttle (surcharge)

About this property

Al Ain Rotana

A great choice for a stay in Al Ain, Al Ain Rotana features a golf course and offers an airport shuttle (available 24 hours) for AED 150 per vehicle. Guests can indulge in deep-tissue massages, and Zest Restaurant, one of 3 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • All guests must show a valid passport or valid UAE national ID (if applicable) at check-in. This is the only form of identification that is accepted at this property.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Racquetball/squash
  • Volleyball
  • Shopping
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (13218 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 4 buildings/towers
  • Built in 1998
  • Safe-deposit box at front desk
  • Health club
  • 18 holes of golf
  • 2 outdoor pools
  • Spa services
  • Sauna

Accessibility

  • Elevator

Languages spoken

  • Afrikaans
  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Irish
  • Romanian
  • Russian
  • Thai
  • Urdu

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Dining

Zest Restaurant - This restaurant specializes in international cuisine and serves dinner only.
Trader Vics - This restaurant specializes in Asian cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
Min Zaman - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast and lunch. Open 24 hours. Open select days.
Aquarius Pool Bar - This bar is located by the pool. Happy hour is offered. Open daily.
Moodz - Onsite bar. Happy hour is offered. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 127 for adults and AED 64 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way, Maximum occupancy 3)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 9:30 PM
  • Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parties and events are allowed on site.

Long-term renters welcome.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Al Ain Rotana Al Ain
Rotana Hotel Al Ain Al Ain
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Al Ain Rotana Hotel
Al Ain Rotana
Al Ain Rotana Hotel
Al Ain Rotana Al Ain
Al Ain Rotana Hotel Al Ain

Frequently asked questions

Overall score and ratings

8,4

Very good

8,9/10

Cleanliness

8,5/10

Staff & service

8,8/10

Amenities

8,6/10

Property conditions & facilities

2/10 Poor

I did not like it.
I faced a very bad stuff ever in my life. Very rude and unprofessional at all.
Omar, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Tariq, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Nice place but attention to guest request required
Liked everything about this Hotel..location, room space and cleanliness. The only disappointment was we had requested for 2 rooms with a connecting door, but when we checked in they were separate. Even after an overnight stay, hotel staff did not realise to rectify the mistake.
Rohan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Weekend getaway
A good hotel and excellent facilities which was let down significantly by poor and slow service at the pool restaurant and dirty, empty meal trays scattered all over the pool area, bar and sun loungers which had not been cleaned away. Otherwise a comfortable stay and very good rooms
Andrew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dissapointed
I am very dissapointed with the service. I had requested many things that did not happen A bed not put in the room It was also my birthday Thecheck in men seemed very confused too I also want to bringto your attention achild poo'd bext to the pool and this was just sprayed down with water. I think some kind of disinfectant shouldbe used. Especially with the outbreak of the coronavirus. The child was then cleaned by the mom and gor bacj into the pool. The facilities however were super!!!
Meghan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ammar, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

So bad
Majed, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Thank you. Front desk staff Mary and Baniyam.
Vinod, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

After booking 2 days I call is hotel I check you tall me no have booking for you
2-night trip
Verified Expedia guest review

10/10 Exceptional

Greg, 2-night trip
Verified Hotels.com guest review