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All properties in Newcastle-upon-Tyne, England, United Kingdom
1 room, 2 adults

Grey Street Hotel

3,5-star3,5 stars
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE, United Kingdom

3.5-star hotel with spa, near Castle Keep
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 186 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
WiFi
Good internet service
Wellness
Great wellness & sports facilities
Food
Food could be better

Grey Street Hotel

from ZAR 1,305
  • Standard Double Room
  • Deluxe Double Room
  • Standard Twin Room
  • Deluxe Twin Room
  • Junior Suite

What’s around Grey Street Hotel

Top spots nearby

Recommended by this property

  • Castle Keep (2-minute walk)
  • Tyne Bridge (5-minute walk)
  • Chinatown (6-minute walk)
  • St. James' Park (6-minute walk)
  • Quayside (8-minute walk)
  • Gateshead Millennium Bridge (8-minute walk)
  • BALTIC Centre for Contemporary Art (8-minute walk)
  • Washington Old Hall (5,9 mi / 9,6 km)
  • Blue Reef Aquarium (8,2 mi / 13,1 km)

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 15 min drive
  • Newcastle Central Station - 6 min walk
  • Manors Station - 7 min walk
  • Dunston Station - 5 min drive

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms

Arriving/leaving

  • Check-in time 2 PM-2:00 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Polish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

All About You has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology.

The spa is open select days.

Grey Street Hotel’s small print

Also known as

  • Grey Street Hotel Hotel
  • Grey Street Hotel Newcastle-upon-Tyne
  • Grey Street Newcastle-upon-Tyne
  • Grey Street Hotel Newcastle-upon-Tyne
  • Grey Street Hotel Hotel Newcastle-upon-Tyne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Full breakfast is offered for an extra charge of GBP 15 for adults and GBP 7.5 for children (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8,4 From 175 reviews

Fair 4,0
Not keen
The room we were given was not the room which we booked, it was totally different in-fact. The bed was so uncomfortable and the betting was thin and again not comfortable in the slightest. If you are looking for luxury then stay away from here, I won’t be recommending the hotel due to the high volumes of hotels in the area. I was choosing between this hotel and the sandman, I only chose the grey hotel as it said we would get a deluxe double which was the same price as a regular double in The sandman, however there was nothing deluxe about it
Demi, gb3 night trip
Very good 8,0
Great staff, great location - bed lets it down!
Hotel overall is really nice, staff are it’s main selling point - really friendly and attentive, in particular the breakfast staff. Breakfast itself was lovely, a great choice and excellent food. Room was nice, but I wouldn’t say worth the money. The bed was extremely disappointing as although I’d paid extra for a deluxe room featuring a king bed, it was actually two beds sIpped together which just isn’t acceptable when not advertised. I did complain at the time but was advised this was most of their rooms and there wasn’t any availability to move us. Pillows were very poor also, not a comfortable sleep at all really! I’d also reserved the romantic package as it was my partner’s 30th, was nice but didn’t really feel it was worth the extra overall. Great location though and as I’ve said, staff are definitely the hotel’s strong point.
Rachel, gb2 night trip
Very good 8,0
Weekend stay
Fantastic stay only down side would be the outside noise which meant very little sleep! Fantastic breakfast
Elizabeth, gb2 night romance trip
Exceptional 10,0
Great weekend away
Great location, very clean, nice Hotel, would recommend a visit
Clive, gb2 night trip
Exceptional 10,0
Great Stay
Lovely stay with great friendly staff. Renovations were on going but not once did I hear anything or it disturb my trip. Great hotel couldn’t recommend more.
Rebecca, gb1 night trip

Grey Street Hotel

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