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All properties in Muskegon, Michigan, United States of America

Shoreline Inn & Conference C, Ascend Hotel Collection

Lakefront hotel with 2 restaurants, near Lakeshore Convention Center

  • Free WiFi and free parking
From
ZAR 1,831

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Indoor Spa Tub
  • Pool
Pool. Image 1 of 90.
1 / 90Pool
8,8.Fabulous.
  • Room was clean and comfortable. I would definitely stay here again.

    Apr 4, 2021

  • The service was excellent. However, there was mold along the top of the bathroom walls…

    Apr 3, 2021

See all 400 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • Near the beach
  • 2 restaurants and 2 beach bars
  • Indoor pool and 2 spa tubs

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Private bathroom

What’s around

  • On the boardwalk
  • Lakeshore Convention Center - 8 min walk
  • Frauenthal Center for the Performing Arts - 8 min walk
  • Muskegon Museum of Art - 12 min walk
  • Hackley and Hume Historic Site - 15 min walk
  • Lake Express Ferry Terminal - 2.8 mi / 4.5 km
The following facilities or services will be unavailable from May 14 2020 to February 28 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Dining venue(s)

The following facilities will be closed during the winter:
  • One of the swimming pools

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Non Smoking
  • Suite, Multiple Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room, Multiple Beds Smoking policy Non-smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking

Location

  • On the boardwalk
  • Lakeshore Convention Center - 8 min walk
  • Frauenthal Center for the Performing Arts - 8 min walk

What’s around

Landmarks

  • On the boardwalk
  • Lakeshore Convention Center - 8 min walk
  • Frauenthal Center for the Performing Arts - 8 min walk
  • Muskegon Museum of Art - 12 min walk
  • Hackley and Hume Historic Site - 15 min walk
  • Lake Express Ferry Terminal - 2.8 mi / 4.5 km
  • Pere Marquette Park Beach - 5.4 mi / 8.7 km
  • USS Silversides - 6.2 mi / 10 km
  • Michigan's Adventure - 9.7 mi / 15.7 km
  • Muskegon Winter Sports Complex - 9.8 mi / 15.8 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 59 min drive
  • Muskegon, MI (MKG-Muskegon County) - 18 min drive

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (21 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • 2 beach bars
  • Room service (during limited hours)
  • Barbecue grills
  • Water dispenser

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Number of spa tubs - 2
  • Kayaking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowshoeing nearby
  • Windsurfing nearby
  • Marina on site
  • Arcade/game room

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 5000
  • Conference space size (meters) - 465
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • ATM/banking
  • Picnic area
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 27-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Daily housekeeping

Special features

Dining

The Lake House Waterfront - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Lake Effect Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Recreation

On Site

  • Marina on site

Nearby

  • Kayaking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowshoeing nearby
  • Windsurfing nearby

Small print

Also known as

  • Shoreline Hotel
  • Shoreline Inn Conference Center an Ascend Collection Hotel
  • Shoreline Inn & Conference C, Ascend Hotel Collection Hotel
  • Shoreline Inn & Conference C, Ascend Hotel Collection Muskegon

Optional extras

Rollaway beds are available for USD 10.0 per night

Policies

  • The seasonal pool is open from May to September.
  • Pool access available from 6:00 AM to 11:00 PM.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Shoreline Inn & Conference C, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. RV/bus/truck parking is available.
    • Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
    • Yes, there are 2 onsite restaurants, featuring beachfront dining. The dining venue will be unavailable from May 14 2020 to February 28 2021 (dates subject to change). Nearby restaurants include Unruly Brewing Company (9-min walk), Rebel Pies (9-min walk), and Muskegon Athelic Club (10-min walk).
    • During the winter, enjoy nearby recreation like cross-country skiing and sledding, and return when the snow melts for boat tours and kayaking. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include 2 beach bars and an indoor pool. Shoreline Inn & Conference C, Ascend Hotel Collection also has a 24-hour fitness center and an arcade, as well as a picnic area.
    8,8.Fabulous.
    • 6,0.Good

      Over marketed on Hotels.com

      It was adevent location, definitely not what was expected for the money. Really unimpressed by thos location and probably wouldnt visit again.

      JD, 1 night trip, Mar 20, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Break from the world

      I really enjoyed my time there so did my wife an kids

      1 night family trip, Feb 14, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Great customer service. Great location. Beautiful views and great room

      Courtnee, 5 night business trip, Jan 3, 2021

      Verified Expedia guest review

    • 8,0.Very good

      Vintage and kinda cool

      The gentleman that checked me in was very nice and welcoming. The view from my room was superb. The hotel could use some updating. It was clean, but it is showing it's age. I would stay again. It woud be cool to stay in the summer, because it looks like you can rent a boat and dock it right there, at the hotel. My view was of the water showing the empty docks and a sign that said boat rentals. There was a mini fridge, Keurig coffe maker and microwave in the room. They have an indoor pool, but I arrived late and was only staying one night.

      Kelly, 1 night trip, Dec 30, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      It was my first experience...The check in was good...My room was cold had to be moved to another suite....Got to the other suite and it was missing a few things...I go to the front desk to get one of the items which was a ice bucket...The person at the front desk witch was a different person who did the check in would not give me a ice bucket ....So instead of going back and fourth I just asked for a ice bag

      1 night romance trip, Dec 30, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      The hotel overall was very nice. Our room was upgraded to have a jacuzzi tub and a fireplace as well as a balcony. The staff was friendly and helpful.

      Amy, 1 night business trip, Dec 15, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      Ice place just one bad night

      We had booked a Marina View King room but when we got to our room our view was of the parking lot. So I had to go back down to the check-in to change rooms which luckily they had but it was a double queen room. The only other issue was very loud neighbors till 3am.

      2 night family trip, Oct 23, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      It was right by the marina excellent water views during the day and at night everything was lit up with surrounding lights

      Nick, 1 night family trip, Oct 14, 2020

      Verified Expedia guest review

    • 6,0.Good

      Not worth the money

      The exterior and entrance look great and feel very grand. Everything else is very dark and dated. The room looked like it hadnt been updated in 25 years. The room had one beside table, one small trash can in the bathroom and an old tv with a remote that didnt really work. The bathroom had a old drop down ceiling and had scratches, marks and stains throughout. Dust in a few corners. The staff was very friendly and welcoming. That being said, we will not be staying here again.

      1 night trip, Oct 11, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Really great hotel but not much to do in the area.

      Duston, 1 night trip, Oct 11, 2020

      Verified Hotels.com guest review

    See all 400 reviews