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All properties in Krakow, Lesser Poland Voivodeship, Poland

Best Western Plus Krakow Old Town

3-star hotel with restaurant, near Main Market Square

  • Free buffet breakfast and free WiFi
From
ZAR 855

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Living Room
  • Exterior
  • Hotel Bar
Hotel Bar. Image 1 of 40.
1 / 40Hotel Bar
8,6.Fabulous.
  • I Cancelled my reservation because I could not get there! There is a pandemic and my…

    Sep 24, 2020

  • Been here twice now and would stay again.. floor layout a bit confusing when you first…

    Jul 14, 2020

See all 306 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 92 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • 24-hour business center
  • Airport shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Krakow Old Town
  • Main Market Square - 8 min walk
  • Wawel Castle - 11 min walk
  • Oskar Schindler Factory - 28 min walk
  • St. Mary's Basilica - 7 min walk
  • Cloth Hall - 8 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Enter dates for 2 guests

  • Premium Room, 1 Double Bed, Non Smoking, Refrigerator
  • Premium Room, 1 Twin Bed, Non Smoking, Refrigerator
  • Premium Room, 2 Twin Beds, Non Smoking, Refrigerator
  • Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

Location

  • In Krakow Old Town
  • Main Market Square - 8 min walk
  • Wawel Castle - 11 min walk

What’s around

Landmarks

  • In Krakow Old Town
  • Main Market Square - 8 min walk
  • Wawel Castle - 11 min walk
  • Oskar Schindler Factory - 28 min walk
  • St. Mary's Basilica - 7 min walk
  • Cloth Hall - 8 min walk
  • Krakow Barbican - 12 min walk
  • Dragon's Den - 12 min walk
  • ICE Krakow Congress Centre - 19 min walk
  • Planty Park - 1 min walk
  • Holy Trinity Church - 2 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 22 min drive
  • Krakow Glowny Station - 22 min walk
  • Wieliczka Station - 12 min drive
  • Krakow Plaszow Station - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-8 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (PLN 50 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Grab bar - in shower

Languages Spoken

  • English
  • Polish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Midtown - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Best Western Hotel Krakow Old Town
  • Best Western Plus Krakow Old Town Hotel Krakow
  • Best Western Plus Krakow Old Town Hotel
  • Best Western Krakow Old Town Hotel Krakow
  • Best Western Krakow Old Town Hotel
  • Monopol Hotel Krakow
  • Best Western Krakow Old Town
  • Plus Krakow Old Town Krakow
  • Best Western Plus Krakow Old Town Hotel
  • Best Western Plus Krakow Old Town Krakow

Optional extras

Self parking costs PLN 50 per day

Rollaway beds are available for PLN 80.0 per night

Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Krakow Old Town does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs PLN 50 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 8 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Midtown. Nearby restaurants include Restauracja Corleone (4-min walk), Czarna kaczka (4-min walk), and Morela (4-min walk).
  • Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one way.
8,6.Fabulous.
  • 8,0.Very good

    The property was beautiful, spotlessly clean. I felt it lacked a decent seating area for the bar.

    3 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Quiet and in a great location- an easy way to the Main Square. Staff were friendly and helpful. Breakfast was extensive.

    2 night trip, Dec 24, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Exterior belies the interior. Ultra modern to the point of eye watering design features. But an excellent location and great staff.

    3 night trip with friends, Nov 18, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Location was excellent We booked a premier room but the small was very smalll with a small bed

    4 night romance trip, Nov 10, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    This hotel is a little gem. Breakfast is amazing, and the free drink option (if you don't get your towels changed every day) is great too. I had a noisy neighbor and they try to talk to them, but to no avail. The day after they moved me to a quiter and huge room. Very nice.

    chiara, 4 night business trip, Nov 3, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very polite staff. Comfortable room. Excellent breakfast.

    3 night trip with friends, Oct 29, 2019

    Verified Expedia guest review

  • 8,0.Very good

    We stayed here on our last day in Krakow so we had easy access to airport. Staff very helpful. Room a bit unusual in decor but satisfactory. Good location to Old Town Krakow and restaurants. Constance

    1 night family trip, Oct 19, 2019

    Verified Expedia guest review

  • 4,0.Fair

    The rooms are extremely small, my husband and I have to take turns walking from the bedroom to the bathroom, there is space just for one person to walk through. The breakfast is terrible. Tried the fried eggs this morning and tasted like plastic, the variety is very poor. Needless to say that there is a sign that says “Vegan”, looks like a joke, all they have is oranges, bananas, another fruit which I can’t remember and a plate of something mixed that it didn’t looked too appealing. The only positive thing is that the room was cleaned when we checked in.

    2 night romance trip, Sep 17, 2019

    Verified Expedia guest review

  • 6,0.Good

    Great location and staff were nice. Breakfast good also. Only issue for us was the decor - black, white and pink. Just not our style.

    Gordon, 3 night trip with friends, Sep 14, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    The reception staff were a bit all over the place with communication. I sent an email from the uk about a Salt mine tour which we booked for Wednesday 18th no payment taken until about an hour before your trip. On the Sunday when we arrived we asked if we could change it to Monday. All was good we went and paid for the Monday trip to the Salt mines. On Wednesday 18th we asked to book a taxi to the bus station for our departure the next morning. On Thursday morning we waited for the taxi to arrive, during this time one of the receptionists claimed that we didn't arrive for the Salt mine trip booked on the Wednesday, I then told her we swapped and went on the Monday. She wanted money for the the trip we didn't go on. Luckliy her supervisor stepped in and explained. While this was going on we were still waiting for our taxi which was now five minutes late. As we realised the taxi wasn't late reception had ordered us one to the airport and not bus station. It was the taxi driver I felt sorry for he had been waiting in the lobby area all the time, and it messed up his schedule. He was very pleasant to us. As for your reception staff please sort it out.

    4 night family trip, Sep 14, 2019

    Verified Expedia guest review

See all 306 reviews