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1 room, 2 adults

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5-star5 stars
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012, India

Luxury hotel with 3 restaurants, near Tata Memorial Hospital
  • Free WiFi in lobby and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Excellent service and comfortable linen, spacious rooms with amazing views of the city…Oct 28, 2018
  • It was nice experience, Feb 24, 2021

ITC Grand Central, a Luxury Collection Hotel, Mumbai

from ZAR 765
  • Executive Room, 1 King Bed, Non Smoking
  • Signature Suite, 1 King Bed, Non Smoking
  • Signature Suite, 1 King Bed, Non Smoking
  • Executive Room, Pool Access, City View
  • Executive Room, 1 Twin Bed, Non Smoking, Pool Access
  • Room, 1 King Bed, Non Smoking, View (Mumbai Skyline View)
  • Executive Room, 1 Twin Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking, Tower

What’s around ITC Grand Central, a Luxury Collection Hotel, Mumbai

Landmarks

  • In Parel
  • Tata Memorial Hospital - 10 min walk
  • Mohammed Ali Road - 2.8 mi / 4.5 km
  • Haji Ali Dargah - 3 mi / 4.8 km
  • Crawford Market - 4 mi / 6.5 km
  • Bandra Kurla Complex - 4.9 mi / 7.8 km
  • Gateway of India - 5.6 mi / 9 km
  • U.S. Consulate General - 6.7 mi / 10.7 km

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 36 min drive
  • Mumbai Currey Road Station - 11 min walk
  • Mumbai Parel Station - 17 min walk
  • Mumbai Chinchpokli Station - 18 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (4-device limit)

  • WiFi and wired Internet access in rooms*

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Doorbell/telephone notification
  • Lever door handles
Languages Spoken
  • English
  • Hindi
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kaya Kalp - The Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

Kebabs and Kurries Indian - This restaurant specializes in Indian cuisine and serves lunch and dinner.

Shanghai Club - Chinese - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Hornbys Pavilion MultiCui - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Frederick's Lounge - This café specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Dublin - This bar specializes in local and international cuisine and serves light fare only. Open daily.

ITC Grand Central, a Luxury Collection Hotel, Mumbai’s small print

Also known as

  • ITC Grand Central Mumbai
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai
  • ITC Hotel Mumbai Grand Central
  • ITC Mumbai Grand Central
  • Itc Grand Central Hotel Mumbai (Bombay)
  • ITC Grand Central Mumbai Hotel
  • ITC Grand Central Hotel
  • ITC Grand Central
  • ITC Grand Central Luxury Collection Hotel Mumbai
  • ITC Grand Central Luxury Collection Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between 2:00 PM and midnight can be arranged for an extra charge (amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for INR 2000.0 per night

Buffet breakfast is offered for an extra charge of INR 1418 per person (approximately)

Airport shuttle service is offered for an extra charge of INR 1588 per vehicle (one-way)

WiFi is available in guestrooms for INR 353 per 24-hour period (4-device limit, rates may vary)

Wired Internet access is available in guestrooms for INR 353 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ITC Grand Central, a Luxury Collection Hotel, Mumbai

  • Does ITC Grand Central, a Luxury Collection Hotel, Mumbai offer free cancellation for a full refund?
    Yes, ITC Grand Central, a Luxury Collection Hotel, Mumbai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Yes, there's free valet parking.
  • Is there a pool at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Yes, there are 3 onsite restaurants, featuring Indian cuisine. Nearby restaurants include Ruchi Veg. Restaurant (10-min walk), Grapeviine (2.1 mi), and Wok This Way (2.2 mi).
  • Is airport shuttle service offered by ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Yes, an airport shuttle is available. The charge is INR 1588 per vehicle one-way.
  • What is there to do at ITC Grand Central, a Luxury Collection Hotel, Mumbai and nearby?
    ITC Grand Central, a Luxury Collection Hotel, Mumbai has 3 bars, a spa, and an outdoor pool, as well as a health club and a garden.

Recent reviews

Superb 9,0 From 166 reviews

Exceptional 10,0
Pleasant - Sanitized stay Experience
It was pleasant experience to stay at ITC GRAND CENTRAL MUMBAI. During covid they were good in maintaining sanitation.
Shailendra, in4 night family trip
Poor 2,0
The staff changed me 31k for my 2 days of Stay and after 4 days they started nagging me about their issues with expedia due to which i was not charged for the room. They should have told me during ly check out itself instead of nagging me during the times when i was busy
sandeep, gb2 night family trip
Exceptional 10,0
Hospitality at its best. Proper care of social distancing norms. Best place for a staycation with family
Devashish, gb1 night romance trip
Exceptional 10,0
I stayed at Taj Lands End and ITC Grand Central for my recent stay in Mumbai and hands down ITC is a much much luxurious hotel with incredible service. The room was absolutely 5 star level and the staff accommodated our every request. There was a little hiccup during checkin but they more than made up for it through a complimentary fruit basket and wine.
ca2 night romance trip
Exceptional 10,0
Amazing hotel, with super helpful and friendly staff.
us3 night business trip
Exceptional 10,0
Most comfortable stay ever had.
in2 night family trip
Good 6,0
Quite an ok property. Nothing great. The commode was worn out and so were other aspects of the room. I wouldn't say it was run down but not of the class that you pay for
gb1 night business trip
Exceptional 10,0
Great property at a great location
Devashish, in1 night trip
Exceptional 10,0
Smelled amazingly fresh. Staff is very courteous.
us1 night trip
Exceptional 10,0
This property was beautiful. 5 star hotel, definitely. I used the spa and pool, great service, clean facilities. Breakfast was incredible - so many choices and all of them delicious. :)
ca1 night trip

ITC Grand Central, a Luxury Collection Hotel, Mumbai