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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

2 outdoor pools
Private beach nearby, white sand
2 outdoor pools
2 outdoor pools
Free minibar, iron/ironing board, bed sheets

Overview of Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property
Puerto Morelos beach hotel with 2 restaurants and spa

8,8/10 Fabulous

247 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Air conditioning
  • Bar
  • Spa
Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • Private beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children's pool
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service
  • Elevator

Room options

About this area

What's nearby

  • Maroma Beach - 28 min drive
  • Moon Palace Golf Club - 32 min drive
  • Tres Rios Ecopark - 35 min drive
  • Riviera Cancun Golf Resort - 46 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive
  • Cozumel Intl. Airport (CZM) - 22.6 miles/36.4 km

Restaurants

  • Ile de France - 1 min walk
  • A'akat - 2 min walk
  • La Marina - 10 min walk
  • Punta Corcho - 3 min drive
  • Trattoria D'Gulio - 1 min walk
Map

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is a great choice for a stay in Puerto Morelos. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy, or hydrotherapy. Other highlights at this upscale hotel include 2 outdoor pools, a poolside bar, and a spa tub.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Private beach access

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Television in common areas
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.</p>

Also known as

Ventus Ha at Marina El Cid

Frequently asked questions

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offer free cancellation for a full refund?
Yes, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive and nearby?
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 outdoor pools and 3 bars, as well as a spa and a Turkish bath.
Are there restaurants at or near Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Yes, there are 2 onsite restaurants.
What's the area around Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive like?
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is located a short 12-minute walk from Arrecife de Puerto Morelos National Park.

Reviews

8,8

Fabulous

9,5/10

Cleanliness

9,1/10

Staff & service

8,8/10

Amenities

9,4/10

Property conditions & facilities

9,1/10

Eco-friendliness

Reviews

8/10 Very good

Brittany, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Resort, Terrific Staff, Internet Isn't Free
I really enjoyed this resort. Staff was super friendly and attentive. Everything was new and in order. Food was as good as you would expect from a resort - def check out the Mexican restaurant. Do you do have to pay $15/day for internet which feels a little unnecessary but otherwise, I really liked the resort and would definitely look to come back.
Jennifer, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Charles, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

All You Need
Enid, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Very relaxing & clean
Upon arrival my reservation was not found so my transportation vehicle was not allowed to enter. I was bounced around to the other sister properties until they found the reservation. We had to head back to the Ventus Ha to find our room on our own and it was late at night . They do not offer wifi if you use hotels.com to book the rooms and wanted to charge me $60 USD for wifi , this should have been offered as a courtesy for the mishap of checking in . The concierge is unable to help you book private transportation back the airport, they will only arrange for a taxi to pick you up . This specific hotel is not on the beach , you have to cross over to the sister property for beach access and the beach area is a very limited space . The food, drinks and waiter service was excellent at every location . The hotel is super clean and the cleaning staff did an amazing job cleaning our room .
Araceli, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ventus Ha was amazing from checkin to day to day concierge and butler service. Pool options and food options/choices were variable and tasted great!
Iris, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Family fun
The service was great for the most part and the employees were courteous and respectful
Rosalina Y, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Verified Orbitz guest review

10/10 Exceptional

Great destination. Family friendly with an awesome kids club. Good food. Beautiful property. Lots of pools to choose from. Would go back.
Verified Orbitz guest review

8/10 Very good

The staff were very friendly!!
Verified Expedia guest review