Giannoulis – Santa Marina Beach

Photo gallery for Giannoulis – Santa Marina Beach

Reception
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Giannoulis – Santa Marina Beach

Giannoulis – Santa Marina Beach

4-star property
4-star beachfront hotel with beach bar, near Stalos Beach

7,6/10 Good

182 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Kato Stalos, Agia Marina, Chania, Crete Island, 73014
Main amenities
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Seasonal outdoor pool
For families
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On a private beach
  • Agia Marina Beach - 14 min walk
  • Old Venetian Harbor - 33 min drive
  • Port of Souda - 19 min drive
  • Falassarna Beach - 54 min drive
  • Balos Beach - 104 min drive

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 35 min drive
  • Airport pick-up service

Restaurants

  • Friendly's fast food - 5 min walk
  • Bruschetti Restaurant - 11 min walk
  • Olivi - 12 min walk
  • Horiatiko - 12 min walk
  • Mithos - 13 min walk

About this property

Giannoulis – Santa Marina Beach

4-star hotel by the ocean
Consider a stay at Giannoulis – Santa Marina Beach and take advantage of a free breakfast buffet, an airport pick-up service, and a beach bar. With a private beach, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Mediterranean cuisine and ocean views. Pilates classes are offered at the gym; the property also has a poolside bar, a rooftop terrace, and a garden. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, a 24-hour front desk, and coffee/tea in the lobby
  • Multilingual staff, smoke-free premises, and wedding services
  • Guest reviews say good things about the dining options, bar, and helpful staff
Room features
All guestrooms at Giannoulis – Santa Marina Beach have comforts such as air conditioning, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Deep soaking tubs, tubs or showers, and hair dryers
  • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

All-inclusive

All-inclusive room rates at Giannoulis – Santa Marina Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included
24-hour room service
Gourmet or à la carte dining limited to 1 meal per stay

Languages

English, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 212 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Pilates classes
  • Mountain biking nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1978
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • English
  • Greek

Room amenities

Be entertained

  • Plasma television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Giannoulis – Santa Marina Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included
24-hour room service
Gourmet or à la carte dining limited to 1 meal per stay

Dining

Azzuro A' la Carte - Overlooking the ocean and garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only.
Main Buffet Restaurant - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Thodorou Buffet - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sea Line Tavern - This beachfront fine-dining restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
Main, Pool, Beach - This bar is located on the beach. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 60 per room
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Santa Hotel Marina Beach
Giannoulis Santa Marina Beach Hotel Chania
Santa Marina Beach Hotel
Giannoulis Santa Marina Beach Hotel
Giannoulis Santa Marina Beach Chania
Giannoulis Santa Marina Beach
Giannoulis – Santa Marina
Giannoulis – Santa Marina Beach Hotel
Giannoulis – Santa Marina Beach Chania
Giannoulis – Santa Marina Beach Hotel Chania

Frequently asked questions

Does Giannoulis – Santa Marina Beach offer free cancellation for a full refund?
Yes, Giannoulis – Santa Marina Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Giannoulis – Santa Marina Beach?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at Giannoulis – Santa Marina Beach on 10 October 2022 start from R1 171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Giannoulis – Santa Marina Beach?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Giannoulis – Santa Marina Beach?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Giannoulis – Santa Marina Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Giannoulis – Santa Marina Beach?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Giannoulis – Santa Marina Beach?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 60 per room.
What are the check-in and check-out times at Giannoulis – Santa Marina Beach?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Giannoulis – Santa Marina Beach and nearby?
Have fun with nearby activities like jet skiing, mountain biking, and parasailing. Additional recreation onsite includes Pilates. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a private beach. Giannoulis – Santa Marina Beach also has a seasonal outdoor pool and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Giannoulis – Santa Marina Beach?
Yes, there are 4 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and garden views. Nearby restaurants include Friendly's fast food (5-min walk), Bruschetti Restaurant (11-min walk), and Olivi (12-min walk).
Does Giannoulis – Santa Marina Beach have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Giannoulis – Santa Marina Beach have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Giannoulis – Santa Marina Beach like?
Giannoulis – Santa Marina Beach is located a short 14-minute walk from Agia Marina Beach.

Overall score and ratings

7,6

Good

8,2/10

Cleanliness

8,1/10

Staff & service

8,8/10

Amenities

7,4/10

Property conditions & facilities

7,6/10

Eco-friendliness

8/10 Very good

Andreas, 7-night trip
Verified Hotels.com guest review

6/10 Good

Front desk did not give any information related to the all inclusive perks. We could not reserve a la carte dining because we did not know we had to reserve 24 hours ahead. We received the info the next day in English. They would not give us a late check out, even by an hour and did not offer a place to shower in the interim. Our room was a good distance from all activities by the beach. People would reserve beach chairs early and not use them. No one was enforcing the rules. No water sports or hotel activities at this location. Housekeeping was good The rooms were clean and large. Nice and clean pools. The beaches are very nice there.
Sylvie, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Sunny was shining. Place was nice
tuomas, 7-night family trip
Verified Ebookers guest review

10/10 Exceptional

Highly recommend
Awesome place all the staff are amazing really helpful. Everything sorted on sofe. Pcr teats, excursions. Great location too.
Uriel, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Nice but very tiny place
The room and the bathroom are too small but overall the place is clean
shawkat, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

All spaces are very nice designed and well maintained - from loby to pools areas Love a lot the restaurant and bar terrace with an amaizing sea view Very calm and relaxing place
Bianca, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Value for money excellent service we can’t ask more then what they provided to us brilliantly service thanks
7-night family trip
Verified Expedia guest review

10/10 Exceptional

14-night trip with friends
Verified Expedia guest review

8/10 Very good

Great family holiday,go during UK school holiday
This hotel is made by the staff, they are awesome and all deserve a pay rise. We had some hick ups with the room and the misunderstanding about what’s included in the Ultra All Inclusive upgrade. But everything was sorted promptly by the amazing staff even the general manger knew who we was and come to check we’re happy. Iftihis in a la cart restaurant was amazing and really good with our 2 year old girl. Staveros was amazing and makes the best cocktails(attention to detail) Anna at Guest relations was very friendly and kind and Christina at check in was super helpful and kind. It has to be said that the Ultra Inclusive is still only partially inclusive but it’s WELL WORTH the money!!!!! The only unpleasant we had was with the other guests! But the hotel can’t help that their in the business of filling rooms and large groups of people from the old eastern block do just that!!! It must be a cultural thing but we found them very very rude and unfriendly, a pair of old couples nearly push my daughter down the stairs cause they was in a hurry and didn’t even say sorry. They never say hello or smile and my little girl desperately tried to play with the other kids but they wasn’t interested instead they pushed her over. Maybe we went wrong time of year for guest from UK(early June). I just want to confirm we had an amazing holiday and would go again and I’m only mentioning it so guest can make an informed decision. We will miss Santa Marina, until next 😀
Werner, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

7-night trip
Verified Expedia guest review