Cactus Beach Hotel - All Inclusive

Photo gallery for Cactus Beach Hotel - All Inclusive

Primary image
Beach nearby, beach volleyball, beach bar
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers

Overview of Cactus Beach Hotel - All Inclusive

Cactus Beach Hotel - All Inclusive

4.0 star property
All-inclusive property with full-service spa, connected to the convention center, near Stalis Beach

7,4/10 Good

13 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Air conditioning
Map
Agios Ioannis Street, Stalis, Hersonissos, Crete Island, 700 07
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 poolside bars
  • Full-service spa
  • WiFi in the lobby
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Children's pool
For families
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Stalis Beach - 6 min walk
  • Malia Beach - 13 min drive
  • Palace of Malia - 4 min drive
  • Star Beach Water Park - 5 min drive
  • Aquaworld Aquarium - 6 min drive
  • Port of Hersonissos - 8 min drive
  • Labyrinth Park - 10 min drive
  • Sarandaris Beach - 30 min drive
  • Crete Golf Club - 12 min drive
  • Dinosauria Park - 16 min drive
  • Watercity Waterpark - 23 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 21 min drive
  • Airport shuttle (surcharge)

About this property

Cactus Beach Hotel - All Inclusive

Putting you within a 10-minute drive of Star Beach Water Park, Cactus Beach Hotel - All Inclusive features an airport shuttle and a free kids' club. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other highlights at this upscale property include 3 poolside bars, a beach bar, and a health club.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Entertainment

Onsite entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 380 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free uncovered onsite self parking
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • 3 poolside bars
  • Bar/lounge
  • Beach bar
  • Coffee shop

Taking the kids

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • Beach volleyball
  • Mini golf
  • Beach access
  • Access to nearby indoor pool
  • Access to nearby health club
  • Motor boating nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Entertainment

Onsite entertainment and activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Onsite venue - This restaurant serves lunch and dinner.
Trattoria Romantica - This restaurant specializes in Italian cuisine and serves dinner only.
Tavern Paradise - This beach seafood restaurant specializes in Greek cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for EUR 10 per 24-hour period (rates may vary)
  • WiFi is available in public areas for EUR 10 per 24-hour period (rates may vary)
  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed during November, December, January, February, and March.

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Room layout and furnishings may differ from the photos shown.
Property Registration Number 1039K014A0025900

Also known as

Cactus Beach All Inclusive Hotel Hersonissos
Cactus Beach Hersonissos
Cactus Beach Hotel
Cactus Beach Hotel Hersonissos
Cactus Inclusive Inclusive
Cactus Beach Hotel All Inclusive
Cactus Beach Hotel - All Inclusive Hersonissos
Cactus Beach Hotel - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

7,4

Good

7,6/10

Cleanliness

6,9/10

Staff & service

7,5/10

Property conditions & facilities

9,0/10

Eco-friendliness

10/10 Exceptional

Best family friendly hotel in Kreta
This was our fourth family vacation in Cactus beach hotel. Every year is better and better, three years ago they opened water park, this they totally renovated restaurant... Eco friendly, Impeccable cleanliness, warm and helpful staff - we feels like home. :)
First time with own car in Kreta (total journey was 5059,9km in 13 days)
Electric silent scooters
Local food
Upgraded USB socket
Damijan, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a four star as advertised.
Majority of the staff most certainly favored the German speaking guests. Our "please and thankyou" comments illicitated scowling and ill tempered gestures from some female staff members, especially in the small pool coffee serving area. Overall, a pleasant well laid out hotel, but marred by overbooking room and rather childness behaviour from some staff.
Verified Expedia guest review

4/10 Fair

Disappointment
Food is nice. Animation is in German only, not even bilingual. Towels are changed every three days.
Verified Expedia guest review

8/10 Very good

Very nice hotel - located in the middle of Stalida. We stayed in the new wing i think - with very nice quality and good sized rooms. Seemed newly renovated. The all-inclusive package was very good. Food was above average of other all-inclusive places we have tried. Free gated parking on the grounds. Pros: Very good food. Enjoyed the hotels 2 a la carte restaurants that was included, for 1 night each, as well. Nice surroundings - hotel grounds is nice and well maintained. Easy access to the beach and the small city with a lot of nice restaurants and bars as well. Good service in general both from maintenance, waiters and frontdesk. Cons: Very little actually. We would wish for a heated pool - as it was so cold we barely used it for the week. (in start october) We could wish for something else than papercups for wine and beer to enjoy it more. And maybe some more sun-loungers by the pool as the amount of people and chairs didnt really seem to match up. But its really a recommendable hotel - especially with the price in mind. It was way better than expected - and would definitely come back
Jacob, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Tolles Hotel-tolle Lage- super Service
Sehr schönes Hotel am Strand, gute Anbindung- schöner Strand- gute Einkaufsmöglichkeiten
Elke, 10-night trip
Verified Expedia guest review

6/10 Good

Creta - Mare
Verified Expedia guest review

8/10 Very good

Complexe hôtelier où on passe un agréable séjour
Verified Expedia guest review

6/10 Good

Hotel mare Stalis - Creta
Camera molto piccola per un hotel che vanta **** . Assurdo il costo di 10 euro giorno per la wifi. Spiaggia hotel a pagamento , nonostante l' hotel si venda come " ALL INCLUSIVE"
Verified Expedia guest review