Guests
All properties in Rouen, Seine-Maritime, France

Comfort Hotel Rouen Alba

City-center Rouen City Centre hotel with restaurant

  • Free WiFi
From
ZAR 944

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Standard Room, 1 Double Bed, Non Smoking - Guest Room
  • Standard Room, 1 Double Bed, Non Smoking - Guest Room
  • Superior Double Room - Bathroom
  • Bathroom
  • Standard Room, 1 Double Bed, Non Smoking - Guest Room
Standard Room, 1 Double Bed, Non Smoking - Guest Room. Image 1 of 65.
1 / 65Standard Room, 1 Double Bed, Non Smoking - Guest Room
12 Place du Gaillardbois, Rouen, 76000, Seine-Maritime, France
7,6.Good.
  • all rooms are the same not really great and the service isn't very customer-focused. I…

    Sep 4, 2021

  • Good stay. As buffet is currently not an option you can select breakfast option the day…

    May 21, 2021

See all 19 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 39 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Snack bar/deli
  • Multilingual staff

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Rouen City Centre
  • Rouen Cathedral - 4 min walk
  • Rue du Gros-Horloge - 4 min walk
  • Church of Saint-Maclou - 5 min walk
  • Rouen Opera House - 6 min walk
  • Rue Saint-Romain - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, Non Smoking
  • Superior Double Room
  • Superior Twin Room
  • Standard Twin Room, 2 Twin Beds, Non Smoking
  • Single Room
  • Standard Room, 1 Double Bed, Non Smoking

What’s around

Landmarks

  • In Rouen City Centre
  • Rouen Cathedral - 4 min walk
  • Rue du Gros-Horloge - 4 min walk
  • Church of Saint-Maclou - 5 min walk
  • Rouen Opera House - 6 min walk
  • Rue Saint-Romain - 6 min walk
  • La Maison Sublime - 7 min walk
  • Gros Horloge - 7 min walk
  • Rue Eau de Robec - 9 min walk
  • Hotel de Ville - 10 min walk
  • Musee Jeanne D'Arc de Rouen - 11 min walk

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 24 min drive
  • Theatre des Arts Tram Station - 6 min walk
  • Joffre-Mutualite Tram Station - 11 min walk
  • Beauvoisine Tram Station - 16 min walk
  • Palais de Justice Tram Station - 9 min walk
  • Honoré de Balzac Tram Stop - 21 min walk
map
See on map
12 Place du Gaillardbois, Rouen, 76000, Seine-Maritime, France

At a glance

Hotel size

  • This hotel has 39 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11:30 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation. Guests are asked to communicate their estimated arrival time in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking nearby (EUR 15 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • French

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)
  • Safes in guestrooms can be used for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of EUR 12 per pet (may vary based on length of stay)

ParkingPay at property

  • Parking is available nearby and costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted.

Also known as

  • Comfort Alba
  • Comfort Hotel Rouen Alba Hotel Rouen
  • Comfort Hotel Alba
  • Comfort Hotel Alba Rouen
  • Comfort Hotel Rouen Alba
  • Comfort Rouen Alba
  • Comfort Inn Rouen
  • Comfort Hotel Rouen
  • Comfort Hotel Rouen Alba Hotel
  • Comfort Hotel Rouen Alba Rouen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Comfort Hotel Rouen Alba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, pets are welcome. There's a charge of EUR 12 per pet, per night.
  • You can check in from 3 PM - 11 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Le 37 (3-min walk), Gill (3-min walk), and Holy Moly (4-min walk).
7,6.Good.
  • 10,0.Exceptional

    Lovely view of the cathedral, clean room, pleasant staff, good location.

    YorkshireLass, 3 night trip, Aug 2, 2019

    Verified Expedia guest review

  • 6,0.Good

    Very basic hotel, paper cups and plastic sticks that melt when used to stir hot drinks ! Very noisy area, not much sleeping done, but is a convenient location for resturants, shops, cathedral etc. Would not return to this hotel but have to congratulate staff for being helpful and freindly.

    3 night trip, Oct 12, 2018

    Verified Expedia guest review

  • 8,0.Very good

    Cheep but OK

    Central Rouen OK Place to stay. Frendly and helpful staff. Ordinary rom, but good enough if you just need a Place to stay for quiet stepping and a bathroom. My rom had AS a bonus, a Nice vieuw to the Cathedral. Low price.

    Tor, 3 night trip, Sep 22, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    bon sejour

    kathy, 2 night business trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Très bien situé

    Dorianne, 1 night trip with friends, Aug 9, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Correct mais vieillissant

    Bon accueil mais hotel vieillissant et sans ascenseur et sans parking. Chambre refaite mais salle de bain peu pratique et vieillissante Proche centre ville

    Véronique, 1 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    お値段相当、悪くないです。

    古いホテルのためエレベーターなしで荷物を4階まで持ち上げないといけない等、不便な点はありますが、お値段はリーズナブルでまずまずかと。 大聖堂のすぐそばで観光等には便利な場所でした。

    Hirobumi, 3 night business trip, Sep 18, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    damase, 1 night business trip, Sep 15, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Tania, 2 night trip, Aug 17, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    clement, 1 night family trip, Jul 31, 2021

    Verified Hotels.com guest review

See all 19 reviews