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Hotel Windsor Suites

3-star hotel with restaurant, near Plaza de Armas

  • Free WiFi
From
ZAR 898

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1 / 83Reception
Victoria Subercaseaux 65, Santiago, 8320154, Region Metropolitana, Chile
7,8.Good.
  • My check-in was terrible (on 1 June 2021 at 630pm). The woman refused to speak 1 word in…

    Jun 1, 2021

  • Great location and worthy what it charges - excellent hotel to stay in a business trip,…

    Mar 1, 2021

See all 68 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 27 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Business center
  • Airport shuttle
  • Terrace

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Lastarria
  • Plaza de Armas - 11 min walk
  • Clinica Santa Maria - 23 min walk
  • Pontifical Catholic University of Chile - 4 min walk
  • Gabriela Mistral Cultural Center - 5 min walk
  • National Archive - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double or Twin Room
  • Quadruple Room
  • Family Room, 2 Bedrooms (2 Bathrooms)

Location

Victoria Subercaseaux 65, Santiago, 8320154, Region Metropolitana, Chile
  • In Lastarria
  • Plaza de Armas - 11 min walk
  • Clinica Santa Maria - 23 min walk

What’s around

Landmarks

  • In Lastarria
  • Plaza de Armas - 11 min walk
  • Clinica Santa Maria - 23 min walk
  • Pontifical Catholic University of Chile - 4 min walk
  • Gabriela Mistral Cultural Center - 5 min walk
  • National Archive - 5 min walk
  • Forest Park - 6 min walk
  • National Library of Chile - 6 min walk
  • Santa Lucia Hill - 6 min walk
  • Basilica de la Merced - 8 min walk
  • San Francisco Church - 9 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 20 min drive
  • Santiago Central Station - 5 min drive
  • Catholic University Station - 4 min walk
  • Santa Lucia Station - 6 min walk
  • Bellas Artes Station - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Grab bar - near toilet

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead

Be entertained

  • 32-inch LCD TV

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Windsor Santiago
  • Hotel Windsor
  • Hotel Windsor Suites Hotel
  • Hotel Windsor Suites Santiago
  • Hotel Windsor Suites Hotel Santiago
  • Windsor Santiago

Optional extras

Rollaway beds are available for USD 10000 per night

Airport shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Windsor Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Windsor Suites.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers local cuisine. Nearby restaurants include Panko (3-min walk), Nolita (3-min walk), and Bocanariz (3-min walk).
  • Yes, an airport shuttle is available.
  • Hotel Windsor Suites has a garden.
7,8.Good.
  • 10,0.Exceptional

    It was nice place

    Amr, 1 night trip, Feb 1, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    While the employees were nice people, the services not so much! Cleanliness is subpar, it feels like it hasn't been renovated in 30-40 years and the furniture looks just as old, linnens and towels and everything else is old and used. Didn't have a chance to try the breakfast so can't comment on that. Location seems OK.

    IGC, 3 night trip, Dec 6, 2020

    Verified Orbitz guest review

  • 4,0.Fair

    The hotel location is convenient but hotel seems run down and lack of maintenance. While the manager and staff are helpful but couldn’t do much.

    2 night trip, Jan 3, 2020

    Verified Expedia guest review

  • 6,0.Good

    too old and the smell not so good the need more care of this building

    5 night family trip, Sep 8, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Windsor Suites

    The Windsor suites in its heyday was I would think Magnificent, but now it’s tired definitely needs a makeover . Very close say 10 mins walk to the city center

    John, 1 night trip, May 30, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    We had quite a pleasant surprise when we checked in to the Windsor Hotel. We had a 8th floor room with a huge balcony that overlooked the San Lucia Park and a great view of the surrounding area. The rooms were soundproof so no traffic noise. The bed was comfortable and the air conditioning worked well. The bathroom was spacious with a tub which unfortunately did not have a faucet that would fill the tub, only a shower that did not work very well. But the rest of the bathroom was fine with a new toilet and sink and counter. Also breakfast was included and it was quite a nice one with lots of fruit, cereal, meat and cheese and juice options. The location of the hotel was close to lots of restaurants and parks. Would stay here again for sure.

    3 night romance trip, Jan 29, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Santiago visit

    This hotel was central to be able to get around Santiago station not far away and we were able to walk to most of the places of interest adequate for the price and breakfast was ok to start the day with

    Cloreen E, 5 night family trip, Jan 25, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Good location-Terrible service

    Check-in was a nightmare. They said we did not have a reservation even though it was paid in full. After a few minutes, they "found" my receipt under the desk but insisted that Hotels.com had booked when there were no rooms available. When they discovered that what we had paid was not enough to pawn us off to another hotel, they suddenly had a room available. The room was old, the air conditioner knobs were broken so in 30+C temperatures, we had no AC. When I asked about getting it looked at, I was told the AC is what it is and he went back to his phone. The hotel is getting run down but the cleaning staff does an amazing job of making it look good.

    Teresa, 2 night romance trip, Jan 17, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    The hotel is very tired and old. But the location and price are amazing! Wifi was great!

    2 night family trip, Jan 11, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Good budget option

    A good location for a brief stop in Santiago. Reasonably budget hotel, but great location. The room was fine, comfortable and safe.

    John, 1 night family trip, Dec 21, 2018

    Verified Hotels.com guest review

See all 68 reviews