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Jam Hotel Brussels

Pet-friendly hotel with full-service spa, connected to a shopping center, near Avenue Louise

  • Free WiFi
From
ZAR 1,332

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  • Jam Hotel Brussels
  • Jam Hotel Brussels
  • Rooftop Pool
  • Poolside Bar
  • Jam Hotel Brussels
Jam Hotel Brussels. Image 1 of 44.
1 / 44Jam Hotel Brussels
132 Chaussée de Charleroi, Brussels, 1060, Bruxelles, Belgium
7,0.Good.
See all 13 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) and WELL Health-Safety Rating (IWBI) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 outdoor pool
  • Breakfast available

For families

  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains
  • Elevator

What’s around

  • In Sint-Gillis
  • Avenue Louise - 9 min walk
  • Magritte Museum - 24 min walk
  • Brussels Park - 25 min walk
  • Royal Palace of Brussels - 26 min walk
  • European Union Parliament Building - 26 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room
  • Triple Room
  • Quadruple Room
  • Family Room (For 5)
  • Family Room (For 6)
  • Single Room, Accessible

What’s around

Landmarks

  • In Sint-Gillis
  • Avenue Louise - 9 min walk
  • Magritte Museum - 24 min walk
  • Brussels Park - 25 min walk
  • Royal Palace of Brussels - 26 min walk
  • European Union Parliament Building - 26 min walk
  • Mont des Arts - 28 min walk
  • La Grand Place - 31 min walk
  • Brussels City Hall - 31 min walk
  • Manneken Pis Statue - 32 min walk
  • Berlaymont Building - 36 min walk

Getting around

  • Brussels Airport (BRU) - 15 min drive
  • Antwerp (ANR-Antwerp Intl.) - 38 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 40 min drive
  • Brussels (ZYR-Brussels Midi Train Station) - 24 min walk
  • Brussels-South Station - 25 min walk
  • Brussel-Zuid Station - 25 min walk
  • Janson Tram Stop - 2 min walk
  • Faider Tram Stop - 4 min walk
  • Trinité Tram Stop - 6 min walk
map
See on map
132 Chaussée de Charleroi, Brussels, 1060, Bruxelles, Belgium

At a glance

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • Check-in time 3:00 PM-12:30 AM
  • Check-out time is 11:00 AM
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Onsite parking available only on request
  • Uncovered onsite self parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers
  • Full-service spa

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible bathroom vanity

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 60-cm LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Atsukan. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

  • Breakfast costs between EUR 10 and EUR 15 for adults, and EUR 10 and EUR 15 for children (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 15 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs EUR 15 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and WELL Health-Safety Rating (IWBI).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

This property is licensed under an applicable law.Property Registration Number 300008

Also known as

  • Jam Hotel Brussels Hotel
  • Jam Hotel Brussels Brussels
  • Jam Hotel Brussels Hotel Brussels

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Jam Hotel Brussels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 15 per day.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
  • Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 12:30 AM. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Forcado Portuguesa (4-min walk), Supra Bailly (4-min walk), and Roxi (5-min walk).
  • Jam Hotel Brussels has a spa and an outdoor pool.
7,0.Good.
  • 8,0.Very good

    The hotel was fine for the price we paid. We were 3 people and had 1 two persons bed and 1 bunk bed. However, the bunkbed was super tiny and my friend who slept in the bunk bed heard water through pipes when the morning arrived. It sounded like toilets being flushed and that the pipe was right above the bunk bed..

    1 night trip with friends, Nov 12, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Tout allait bien...jusqu'à l'apparition de boutons

    Tout était bien ! Sauf que nous étions 4 dans une chambre et nous nous retrouvées avec plein de boutons sur le corps 1 jour plus tard... sûrement lié à des acariens ou des puces de lit.. Dommage car à part ça nous étions ravies mais là nous ne pouvons pas accepter cela !! C'est un vrai problème que vous devez résoudre au plus vite ! (chambre 410)

    Amandine, 1 night trip, Oct 1, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Deco sympa mais service à revoir

    L'hôtel est très agréable pour une famille avec une chambre pour 4 très confortable et la piscine sur le toit est chauffée et vraiment super sympa. L'équipement est simple mais suffisant par contre le personnel est vraiment peu agréable, on nous a assuré la présence d'un parking sur demande au téléphone, ils n'ont ensuite jamais répondu a mon email et nous avons du nous garer dans la rue. Ma famille a été également traitée de manière regrettable...

    2 night family trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Hôtel avec un accueil déplorable

    Fuyez !!!!! Établissement sûr-vendu ! Un bel emballage pour une grosse esbroufe !!! Pas de roof-top lors de notre séjour car «réservé » pour un mariage … mariage livré avec les nuisances qui vont avec ! Isolation acoustique des chambres inexistantes ! Si vous avez la chance d’avoir des voisins en after , bon courage ! Bar fermé, piscine froide , pas de parking et gros travaux dans l’hôtel ! Au plaisir bien évidemment de découvrir tous ces désagréments le jours de votre arrivée car vous n’aurez pas été prévenu ! Enfin cerise sur le gâteaux, nous avons été privé de petit déjeuner par un agent d’accueil extrêmement désagréable, car nous avions réservé sur une plateforme au lieux de réserver directement sur le site de l’hôtel ! … bref vous aurez compris , ne pas y mettre un orteil !!!! Sinon gare à vous ! Vraiment une étoile parce que je ne pouvais pas faire autrement !

    Emmanuel, 1 night trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Décevant

    Le Jam hotel est un bel hôtel bien situé. La piscine est petite mais chauffée ce qui est appréciable au mois de septembre. Les chambres sont agréables mais pas hyper adaptées au enfants. On nous avait dit au téléphone qu'on pourrait se garer au parking de l'hôtel mais des travaux à l'hôtel nous ont empêché d'occuper les places, nous avons du nous garer dans la rue et devoir retourner plusieurs fois au parcmètre... Par ailleurs, nous ne pouvions pas prendre le petit-dejeuner dans l'hôtel en raison de ces mêmes travaux. On pouvait le prendre dans le café en face qui etait très agréable mais nous avons du attendre un moment avant de pouvoir être servi, ce qui ne m'aurait pas dérangé si on ne nous avait pas coupé l'accès à notre chambre à partir de 11 heures car c'est l'heure du check out... Nous avons dû attendre 20 minutes pour qu'on reactive nos cartes à la réception (avec mes deux filles des 4 et 1 ans) et l'homme à l'accueil était très désagréable. Lorsque nous sommes remontés à la chambre, la carte ne fonctionnait toujours pas, heureusement, nous avons été "sauvés" par une adorable femme de chambre qui a bien voulu nous ouvrir. En bref, bel hôtel mais mauvaise expérience!

    Salomé, 1 night family trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Ida C borna, 3 night trip, Nov 18, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Christine, 1 night trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Luc, 5 night business trip, Sep 18, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Salome, 1 night family trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Laila, 1 night family trip, Aug 29, 2021

    Verified Hotels.com guest review

See all 13 reviews