Best Western Premier Castanea Resort Hotel

Photo gallery for Best Western Premier Castanea Resort Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
View from room

Overview of Best Western Premier Castanea Resort Hotel

Best Western Premier Castanea Resort Hotel

4.5 star property
Luxury hotel in Adendorf with 2 restaurants and spa

8,6/10 Fabulous

169 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Scharnebecker Weg 25, Adendorf, NI, 21365
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Hamburg Airport (HAM) - 70 min drive
  • Echem Station - 10 min drive
  • Bardowick Station - 13 min drive
  • Winsen (Luhe) Station - 17 min drive

About this property

Best Western Premier Castanea Resort Hotel

Adjacent to a golf course, Best Western Premier Castanea Resort Hotel is a great choice for a stay in Adendorf. You can visit the spa to be pampered with massages, body wraps, or mani/pedis, and Castanea, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers like the helpful staff and location.

Languages

English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 157 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
  • Guests from 6 years and older must provide proof of a negative PCR/antigen test (issued within 24 before check-in) during check-in.
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination and proof of a negative antigen test for COVID-19 (issued within 24 hours before arrival) during check-in. As an alternative, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.
  • All guests are required to present a newly issued negative Antigen test result to the property once every 3 days after check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (12890 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • Adjacent to a golf course
  • Golf driving range on site
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Dining

Castanea - This restaurant specializes in international cuisine and serves lunch and dinner.
Boulevard - This restaurant specializes in international cuisine and serves lunch and dinner.

Fees & policies

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Premier Castanea
Best Western Premier Castanea Adendorf
Best Western Premier Castanea Hotel
Best Western Premier Castanea Hotel Adendorf
BEST WESTERN PREMIER Castanea Resort Hotel Germany/Adendorf
Best Western Premier Castanea Resort Hotel Adendorf
Best Western Premier Castanea Resort Hotel
Best Western Premier Castanea
Best Western Premier Castanea Resort Hotel Hotel
Best Western Premier Castanea Resort Hotel Adendorf
Best Western Premier Castanea Resort Hotel Hotel Adendorf

Frequently asked questions

Overall score and ratings

8,6

Fabulous

9,0/10

Cleanliness

8,7/10

Staff & service

8,5/10

Amenities

8,8/10

Property conditions & facilities

8,4/10

Eco-friendliness

10/10 Exceptional

Comfortable, friendly hotel.
Nice hotel. It would have been better if i didnt have to work everyday. Great gym and spa. Great food in the restaurant and bar, the bar menu is a little limited, but fine for a quick informal bite to eat.
Ian, 12-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Golf and Spa hotel
Situated in a beautiful landscape, Golf course excellent, nice room, very clean, Very friendly staff & round off with a 1st class breakfast..
Joanne, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nadine, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic staff and convenient location
The hotel is in a convenient location which is within walking distance to the main attractions (Autostadt, Phaeno, etc.). The rooms are basic but clean and comfortable, and the staff are extremely friendly and helpful.
Mr M J, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, difficult to find.
Everything very good including dinner and breakfast. Located outside Luneburg in a sports centre away from main roads, it is difficult to find without a GPS.
Verified Expedia guest review

8/10 Very good

Best Western Premier Castanea-Germany
Very clean and nice staff. Breakfast is below standard. A good selection of foods but I do not think you should have to "slice" scrambled eggs like it is a cake. Attitude towards children is not nice....they should be seen and not heard. If you want to golf and have no kids and bring your own breakfast this hotel is not too bad!
Verified Hotels.com guest review

10/10 Exceptional

Perfekt för avkoppling i bra miljö
Ligger utanför centrum intill golfbana. Bil ett måste. Perfekt för den äldre familjen. Inget för festsugna ungdomar. Lyxkänsla.
Verified Hotels.com guest review

8/10 Very good

In diesem Raum eine der besseren Möglichkeiten
Wenn die Matrazen etwas härter wären,allesperfekt und die Frühstücksbrötchen könnten etwas knuspriger sein
Verified Hotels.com guest review

8/10 Very good

Excellent leisure break
We had an excellent family break at this very friendly hotel with modern first class facilities and helpful staff,
Verified Hotels.com guest review

8/10 Very good

Mikael, 1-night trip
Verified Hotels.com guest review