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All properties in Aachen (and vicinity), North Rhine-Westphalia, Germany

Novotel Aachen City

4-star hotel with restaurant, connected to the convention center, near Aachen Cathedral

  • Free WiFi
From
ZAR 1,058

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Bathroom. Image 1 of 49.
1 / 49Bathroom
8,6.Fabulous.
  • The bead wasn’t very clean. I found some long hairs between the sheets just on the first…

    Oct 17, 2020

  • The people at the reception very kind and friendly

    Aug 16, 2020

See all 132 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 154 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Playground on site
  • Sofa bed
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television

What’s around

  • Heart of Aachen
  • Aachen Cathedral - 10 min walk
  • Carolus Thermen Bad Aachen - 10 min walk
  • RWTH Aachen University - 14 min walk
  • CHIO Stadium - 30 min walk
  • St. Nikolaus Church - 6 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Double Room, 1 Double Bed with Sofa bed
  • Standard Double Room, 1 Double Bed with Sofa bed
  • Standard Twin Room, 2 Twin Beds

Location

  • Heart of Aachen
  • Aachen Cathedral - 10 min walk
  • Carolus Thermen Bad Aachen - 10 min walk

What’s around

Landmarks

  • Heart of Aachen
  • Aachen Cathedral - 10 min walk
  • Carolus Thermen Bad Aachen - 10 min walk
  • RWTH Aachen University - 14 min walk
  • CHIO Stadium - 30 min walk
  • St. Nikolaus Church - 6 min walk
  • Eurogress Aachen - 8 min walk
  • Suermondt Ludwig Museum - 8 min walk
  • Couven Museum - 8 min walk
  • Aachen Town Hall - 9 min walk
  • Theater Aachen - 9 min walk

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 35 min drive
  • Liege (LGG) - 53 min drive
  • Aachen (XHJ-Aachen Central Rail Station) - 15 min walk
  • Aachen Central Station - 15 min walk
  • Aachen West Station - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 154 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (EUR 14 per night; includes in/out privileges)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Steam room
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Conference space size (meters) - 300
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Aachen City
  • Novotel Hotel Aachen City
  • Aachen Novotel
  • Accor Aachen City
  • Novotel Aachen
  • Novotel Aachen City Hotel
  • Novotel Aachen City Hotel
  • Novotel Aachen City Aachen
  • Novotel Aachen City Hotel Aachen

Optional extras

Self parking costs EUR 14 per night with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 19 per pet, per night

Airport shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Aachen City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 14 per night.
  • Yes, pets are welcome. There's a charge of EUR 19 per pet, per night. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Justus K (3-min walk), Katzencafé Milou (3-min walk), and Kanpai (5-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy amenities like a steam room and an arcade.
8,6.Fabulous.
  • 8,0.Very good

    Loved the option to “donate” your room clean

    It was a good hotel. The one thing I will take from my stay was the possibility to opt out of having your room cleaned every day and instead the hotel donates a small amount to planting trees. Just hope the actually do it.

    Raluca, 4 night business trip, Feb 15, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Great location. Large room. Helpful and friendly staff.

    vids, 1 night romance trip, Dec 7, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Very good breakfast

    Clean and tidy room with very comfortable bed. Not in the best area, but we never felt unsafe even at night. The breakfast choices were very varied, including cooked and healthy options. Service very friendly.

    2 night family trip, Oct 17, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Brilliant hotel in central location. Rooms are large and spacious. Even though this hotel is on a main road, with the windows closed you can not hear a thing. Breakfast was excellent and catered for all needs from full English to continental pastries to super food seeds, berries and nuts - you will not be disappointed if you chose to stay here. It was an easy stroll of 15mins to the train station and a quick 10mins walk to the old town. Highly recommend this hotel

    4 night romance trip, Aug 28, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    It’s is very close to the center of Aachen, convenient parking and lots of nearby middle eastern super markets and restaurants.

    6 night family trip, Aug 5, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Very friendly and helpful staff. Great breakfast with lots of options plus delicious gluten free bread

    Chris, 1 night family trip, Jul 30, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Great hotel for the price. There were three of us - one adult with two children and they put an extra sofa bed in the rion which worked very well, though the sofa bed is probably only big enough for one adult or two v small children. Staff were very helpful and location is good

    1 night family trip, May 31, 2019

    Verified Expedia guest review

  • 8,0.Very good

    This was my first time staying in a Novotel. Usually, they are near airports but this one was right in the middle of the city. My one complaint is that the neighborhood was kind of sketchy with a lot of people loitering outside nearby. The hotel itself is pretty basic but decent value for the money. The breakfast was actually very good but not 19 Euros each good. Still it's better than trying to find somewhere to eat first thing in the morning in a new city.

    2 night romance trip, May 15, 2019

    Verified Travelocity guest review

  • 10,0.Exceptional

    Hotel was comfortable, room was sort of small but adequate for our family with 2 younger kids. Breakfast was delicious! And the kids enjoyed the small play area while we enjoyed coffee. The location is definitely walkable but you pass through a small questionable area

    Janet, 1 night family trip, Apr 27, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Friendly staff and an easy walk to the Cathedral from the hotel. I didn’t have an environmental badge on my rental car so I parked in a garage recommended by the Aachen city website by the stadium. €5 for 24 hours and a short bus ride right to the hotel.

    1 night romance trip, Apr 17, 2019

    Verified Expedia guest review

See all 132 reviews