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Kempinski Hotel Chengdu
Luxury Chengdu hotel with full-service spa, connected to the convention center
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From
ZAR 2,376
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
8,4.Very good.44 verified Hotels.com guest reviews
Great amenities, room was a little small. Overall its a great place to stay!
Dec 4, 2019
Nice hotel but needs renovation - looking a bit tried
Sep 17, 2019
Official standards
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Pool
- Free WiFi
- Airport transfer
- Gym
- Air Conditioning
Property highlights
Main amenities
- 471 guestrooms
- Daily housekeeping
- 3 restaurants and 3 bars/lounges
- Full-service spa
- Indoor pool
- Nightclub
For families
- Free cribs/infant beds
- Children's pool
- Rollaway/extra beds (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Private spa tub
What’s around
- In Wuhou
- Chengdu United States Consulate - 15 min walk
- Yulin Life Plaza - 21 min walk
- Sichuan University - 23 min walk
- Tianfu Square - 2.8 mi / 4.4 km
- Wangjianglou Park - 2.4 mi / 3.8 km
The following facilities or services will be unavailable from March 27 2021 to April 9 2021 (dates subject to change):
- Dining venue(s)
- Entertainment facilities
- Fitness facilities
- Recreation facilities
- Sauna
- Spa
- Spa/Beauty services
- Swimming pool
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Executive Twin Room
- Executive Suite
- Deluxe Room, 1 King Bed
- Deluxe Suite
- Superior Room, 1 King Bed
- Executive Room, 1 King Bed
- Deluxe Twin Room
- Superior Twin Room
- Family Suite
- Presidential Suite
Location
- In Wuhou
- Chengdu United States Consulate - 15 min walk
- Yulin Life Plaza - 21 min walk
What’s around
Landmarks
- In Wuhou
- Chengdu United States Consulate - 15 min walk
- Yulin Life Plaza - 21 min walk
- Sichuan University - 23 min walk
- Tianfu Square - 2.8 mi / 4.4 km
- Wangjianglou Park - 2.4 mi / 3.8 km
- Jiufang Shopping Center - 2.7 mi / 4.3 km
- Wuhou Ci - 2.7 mi / 4.4 km
- Jiuyan Bridge - 2.9 mi / 4.7 km
- Wuhou Memorial Temple - 3 mi / 4.8 km
- Chengdu Yintai Centre - 3 mi / 4.9 km
Getting around
- Shuangliu Intl. Airport (CTU) - 17 min drive
- South Railway Station - 25 min walk
- Chengdu Railway Station - 10 min drive
- Chengdu East Railway Station - 11 min drive
- Tongzilin Station - 4 min walk
- Nijiaqiao Station - 11 min walk
- Sichuan Gymnasium Station - 21 min walk
- Airport shuttle (surcharge)
- Train station pick-up (surcharge)
At a glance
Hotel size
- This hotel has 471 rooms
- This hotel is arranged over 20 floors
Arriving/leaving
- Check-in time 2 PM-midnight
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transfers
- Airport shuttle (available 24 hours)*
- Train station pick-up*
Parking
- Wheelchair-accessible parking on site
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- 3 restaurants
- 3 bars/lounges
- Snack bar/deli
- 24-hour room service
- Coffee/tea in a common area
- Barbecue grills
Things to do
- Indoor pool
- Children's pool
- Fitness facilities
- Full-service spa
- Yoga classes/instruction on site
- Nightclub
- Pool sun loungers
- Arcade/game room
Working away
- Business center
- Conference space
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or Town Car service available
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
Facilities
- Number of buildings/towers - 1
- Year Built - 2004
- Elevator
- Designated smoking areas
- Garden
- Terrace
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible meeting spaces/business centre
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair-width doorways
Languages Spoken
- Chinese
- English
In the room
Home comforts
- Air conditioning
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding available
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Sleep Number by Select Comfort mattress
Things to enjoy
- Private spa tub
- In-room massage available
Freshen up
- Private bathroom
- Deep soaking bathtub
- Rainfall showerhead
- Bidet
- Free toiletries
- Hair dryer
Be entertained
- LCD TV
- Cable TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Free local calls
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Jivana Spa. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Seasons Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Harmony Chinese - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
Paulaner Brauhaus - This bistro specializes in German cuisine.
Kempi Deli - This delicatessen specializes in German cuisine.
Harmony Chinese - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
Paulaner Brauhaus - This bistro specializes in German cuisine.
Kempi Deli - This delicatessen specializes in German cuisine.
Small print
Also known as
- Chengdu Hotel Kempinski
- Kempinski Hotel Chengdu Hotel Chengdu
- Chengdu Kempinski
- Chengdu Kempinski Hotel
- Hotel Kempinski Chengdu
- Kempinski Chengdu
- Kempinski Chengdu Hotel
- Kempinski Hotel Chengdu
- Kempinski Hotel Chengdu Hotel
- Kempinski Hotel Chengdu Chengdu
Optional extras
Rollaway beds are available for an additional charge
Buffet breakfast is offered for an extra charge of CNY 178.00 for adults and CNY 89 for children (approximately)
Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way)
Airport shuttle service for children up to age 12 costs CNY 200 (one-way)
Train station pick-up service is offered for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Kempinski Hotel Chengdu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's an indoor pool and a children's pool. The swimming pool will be unavailable from March 27 2021 to April 9 2021 (dates subject to change).
- Sorry, pets aren't allowed.
- You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
- Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine. The dining venue will be unavailable from March 27 2021 to April 9 2021 (dates subject to change). Nearby restaurants include The Bookworm Cafe and LIbrary (8-min walk), Tianxiang Renhe Restaurant (11-min walk), and Cacaja (2 mi).
- Yes, an airport shuttle is available. The charge is CNY 200 per vehicle one-way.
- Onsite recreation at Kempinski Hotel Chengdu includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kempinski Hotel Chengdu also has 3 bars, a nightclub, and a fitness center, as well as private indoor hot tubs, an arcade, and a garden.
8,4.Very good.44 verified Hotels.com guest reviews
- 10,0.Exceptional
Excellent service and comfort
The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.
Robyn, 13 night romance trip, May 3, 2019
Verified Hotels.com guest review
- 10,0.Exceptional
Great hotel in Chengdu
A good stay helpful staff . Good hotel although rooms slightly dark
Melissa, 4 night trip, Dec 28, 2018
Verified Hotels.com guest review
- 8,0.Very good
Nice hotel
nice hotel with full facilities.
3 night business trip, Dec 6, 2018
Verified Hotels.com guest review
- 6,0.Good
Good hotel, poor service!
Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.
Qihong, 1 night trip with friends, Jul 16, 2018
Verified Hotels.com guest review
- 4,0.Fair
Hotel too old
Poh, 4 night romance trip, May 16, 2018
Verified Hotels.com guest review
- 10,0.Exceptional
Great Service!
Their service was great! They helped English-speakers with all their concerns!
2 night trip, May 15, 2018
Verified Hotels.com guest review
- 4,0.Fair
Very dispointed, dirty room/bad food/awful service
This is a hotel with smoking rooms (most floors are smoking floor). There is no such info on hotel.com website. We got the hotel after mid night, the check-in was very slow. Then when we got to the room, we found that it is a smoking room. We had to go down to line up again for a none smoking room. It was after 2am after we finally got into the room. I was very tired and wanted to make a tea and found out that they forgot to provide tea bags and instant coffee. The room carpet is very dirty and has not been steam cleaned for a long time. Dust on the furniture surface. I sunk in when I sat on the sofa. We booked with breakfast. The food was awful. I never had such bad western food before. And the Chinese food is also below average. There is a counter to take order to cook noodle/wonton/dumpling for customers. Two male staffs work there both have very bad attitude, very rude and forgot about the order. The local area has no shopping, no ok restaurant. We booked the hotel because we thought it will have the standard of Kempinski. But it is only a 3 star hotel.
Romance trip, Apr 23, 2018
Verified Hotels.com guest review
- 8,0.Very good
地下鉄の駅から徒歩圏と近くて便利でした。フロントも24h対応をしてくれます。数人のスタッフには英語での会話が可能なことも中国語のできない私には助かりました。部屋も清潔で毎日無料のミネラルウォーターを置いてくれます。
3 night family trip, Oct 2, 2019
Verified Expedia guest review
- 8,0.Very good
便利なホテル
出張の際いつも利用します。 市街地、空港にも近くアクセスはいいです。 朝食も品数が多く美味しいです。 部屋の照明がなく暗いのはちょっと残念です。
kuniaki, 2 night business trip, Sep 8, 2019
Verified Hotels.com guest review
- 8,0.Very good
再來成都會再次入住
附近沒有公共交通，但門外常有的士在等客。酒店樓下的酒吧晚上氣氛很好，早餐也豐富，整體環境可以接受。
Wai Man, 3 night business trip, Aug 19, 2019
Verified Hotels.com guest review