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Kempinski Hotel Chengdu

Luxury Chengdu hotel with full-service spa, connected to the convention center

  • Free WiFi
From
ZAR 2,376

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  • Guest Room
  • Pool
  • Living Room
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Guest Room. Image 1 of 86.
1 / 86Guest Room
8,4.Very good.
  • Great amenities, room was a little small. Overall its a great place to stay!

    Dec 4, 2019

  • Nice hotel but needs renovation - looking a bit tried

    Sep 17, 2019

See all 44 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 471 guestrooms
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private spa tub

What’s around

  • In Wuhou
  • Chengdu United States Consulate - 15 min walk
  • Yulin Life Plaza - 21 min walk
  • Sichuan University - 23 min walk
  • Tianfu Square - 2.8 mi / 4.4 km
  • Wangjianglou Park - 2.4 mi / 3.8 km
The following facilities or services will be unavailable from March 27 2021 to April 9 2021 (dates subject to change):
  • Dining venue(s)
  • Entertainment facilities
  • Fitness facilities
  • Recreation facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Twin Room
  • Executive Suite
  • Deluxe Room, 1 King Bed
  • Deluxe Suite
  • Superior Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Deluxe Twin Room
  • Superior Twin Room
  • Family Suite
  • Presidential Suite

Location

  • In Wuhou
  • Chengdu United States Consulate - 15 min walk
  • Yulin Life Plaza - 21 min walk

What’s around

Landmarks

  • In Wuhou
  • Chengdu United States Consulate - 15 min walk
  • Yulin Life Plaza - 21 min walk
  • Sichuan University - 23 min walk
  • Tianfu Square - 2.8 mi / 4.4 km
  • Wangjianglou Park - 2.4 mi / 3.8 km
  • Jiufang Shopping Center - 2.7 mi / 4.3 km
  • Wuhou Ci - 2.7 mi / 4.4 km
  • Jiuyan Bridge - 2.9 mi / 4.7 km
  • Wuhou Memorial Temple - 3 mi / 4.8 km
  • Chengdu Yintai Centre - 3 mi / 4.9 km

Getting around

  • Shuangliu Intl. Airport (CTU) - 17 min drive
  • South Railway Station - 25 min walk
  • Chengdu Railway Station - 10 min drive
  • Chengdu East Railway Station - 11 min drive
  • Tongzilin Station - 4 min walk
  • Nijiaqiao Station - 11 min walk
  • Sichuan Gymnasium Station - 21 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 471 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Yoga classes/instruction on site
  • Nightclub
  • Pool sun loungers
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Private spa tub
  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jivana Spa. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Seasons Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Harmony Chinese - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.

Paulaner Brauhaus - This bistro specializes in German cuisine.

Kempi Deli - This delicatessen specializes in German cuisine.

Small print

Also known as

  • Chengdu Hotel Kempinski
  • Kempinski Hotel Chengdu Hotel Chengdu
  • Chengdu Kempinski
  • Chengdu Kempinski Hotel
  • Hotel Kempinski Chengdu
  • Kempinski Chengdu
  • Kempinski Chengdu Hotel
  • Kempinski Hotel Chengdu
  • Kempinski Hotel Chengdu Hotel
  • Kempinski Hotel Chengdu Chengdu

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of CNY 178.00 for adults and CNY 89 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way)

Airport shuttle service for children up to age 12 costs CNY 200 (one-way)

Train station pick-up service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kempinski Hotel Chengdu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool and a children's pool. The swimming pool will be unavailable from March 27 2021 to April 9 2021 (dates subject to change).
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine. The dining venue will be unavailable from March 27 2021 to April 9 2021 (dates subject to change). Nearby restaurants include The Bookworm Cafe and LIbrary (8-min walk), Tianxiang Renhe Restaurant (11-min walk), and Cacaja (2 mi).
  • Yes, an airport shuttle is available. The charge is CNY 200 per vehicle one-way.
  • Onsite recreation at Kempinski Hotel Chengdu includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kempinski Hotel Chengdu also has 3 bars, a nightclub, and a fitness center, as well as private indoor hot tubs, an arcade, and a garden.
8,4.Very good.
  • 10,0.Exceptional

    Excellent service and comfort

    The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.

    Robyn, 13 night romance trip, May 3, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotel in Chengdu

    A good stay helpful staff . Good hotel although rooms slightly dark

    Melissa, 4 night trip, Dec 28, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice hotel

    nice hotel with full facilities.

    3 night business trip, Dec 6, 2018

    Verified Hotels.com guest review

  • 6,0.Good

    Good hotel, poor service!

    Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.

    Qihong, 1 night trip with friends, Jul 16, 2018

    Verified Hotels.com guest review

  • 4,0.Fair

    Hotel too old

    Poh, 4 night romance trip, May 16, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great Service!

    Their service was great! They helped English-speakers with all their concerns!

    2 night trip, May 15, 2018

    Verified Hotels.com guest review

  • 4,0.Fair

    Very dispointed, dirty room/bad food/awful service

    This is a hotel with smoking rooms (most floors are smoking floor). There is no such info on hotel.com website. We got the hotel after mid night, the check-in was very slow. Then when we got to the room, we found that it is a smoking room. We had to go down to line up again for a none smoking room. It was after 2am after we finally got into the room. I was very tired and wanted to make a tea and found out that they forgot to provide tea bags and instant coffee. The room carpet is very dirty and has not been steam cleaned for a long time. Dust on the furniture surface. I sunk in when I sat on the sofa. We booked with breakfast. The food was awful. I never had such bad western food before. And the Chinese food is also below average. There is a counter to take order to cook noodle/wonton/dumpling for customers. Two male staffs work there both have very bad attitude, very rude and forgot about the order. The local area has no shopping, no ok restaurant. We booked the hotel because we thought it will have the standard of Kempinski. But it is only a 3 star hotel.

    Romance trip, Apr 23, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    地下鉄の駅から徒歩圏と近くて便利でした。フロントも24h対応をしてくれます。数人のスタッフには英語での会話が可能なことも中国語のできない私には助かりました。部屋も清潔で毎日無料のミネラルウォーターを置いてくれます。

    3 night family trip, Oct 2, 2019

    Verified Expedia guest review

  • 8,0.Very good

    便利なホテル

    出張の際いつも利用します。 市街地、空港にも近くアクセスはいいです。 朝食も品数が多く美味しいです。 部屋の照明がなく暗いのはちょっと残念です。

    kuniaki, 2 night business trip, Sep 8, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    再來成都會再次入住

    附近沒有公共交通,但門外常有的士在等客。酒店樓下的酒吧晚上氣氛很好,早餐也豐富,整體環境可以接受。

    Wai Man, 3 night business trip, Aug 19, 2019

    Verified Hotels.com guest review

See all 44 reviews