Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
Luxury Chengdu hotel with full-service spa, connected to the convention center
Great amenities, room was a little small. Overall its a great place to stay!
Dec 4, 2019
Nice hotel but needs renovation - looking a bit tried
Sep 17, 2019
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Rollaway beds are available for an additional charge
Buffet breakfast is offered for an extra charge of CNY 178.00 for adults and CNY 89 for children (approximately)
Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way)
Airport shuttle service for children up to age 12 costs CNY 200 (one-way)
Train station pick-up service is offered for an extra charge
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.
Robyn, 13 night romance trip, May 3, 2019
Verified Hotels.com guest review
A good stay helpful staff . Good hotel although rooms slightly dark
Melissa, 4 night trip, Dec 28, 2018
Verified Hotels.com guest review
nice hotel with full facilities.
3 night business trip, Dec 6, 2018
Verified Hotels.com guest review
Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.
Qihong, 1 night trip with friends, Jul 16, 2018
Verified Hotels.com guest review
Hotel too old
Poh, 4 night romance trip, May 16, 2018
Verified Hotels.com guest review
Their service was great! They helped English-speakers with all their concerns!
2 night trip, May 15, 2018
Verified Hotels.com guest review
This is a hotel with smoking rooms (most floors are smoking floor). There is no such info on hotel.com website. We got the hotel after mid night, the check-in was very slow. Then when we got to the room, we found that it is a smoking room. We had to go down to line up again for a none smoking room. It was after 2am after we finally got into the room. I was very tired and wanted to make a tea and found out that they forgot to provide tea bags and instant coffee. The room carpet is very dirty and has not been steam cleaned for a long time. Dust on the furniture surface. I sunk in when I sat on the sofa. We booked with breakfast. The food was awful. I never had such bad western food before. And the Chinese food is also below average. There is a counter to take order to cook noodle/wonton/dumpling for customers. Two male staffs work there both have very bad attitude, very rude and forgot about the order. The local area has no shopping, no ok restaurant. We booked the hotel because we thought it will have the standard of Kempinski. But it is only a 3 star hotel.
Romance trip, Apr 23, 2018
Verified Hotels.com guest review
地下鉄の駅から徒歩圏と近くて便利でした。フロントも24h対応をしてくれます。数人のスタッフには英語での会話が可能なことも中国語のできない私には助かりました。部屋も清潔で毎日無料のミネラルウォーターを置いてくれます。
3 night family trip, Oct 2, 2019
Verified Expedia guest review
出張の際いつも利用します。 市街地、空港にも近くアクセスはいいです。 朝食も品数が多く美味しいです。 部屋の照明がなく暗いのはちょっと残念です。
kuniaki, 2 night business trip, Sep 8, 2019
Verified Hotels.com guest review
附近沒有公共交通,但門外常有的士在等客。酒店樓下的酒吧晚上氣氛很好,早餐也豐富,整體環境可以接受。
Wai Man, 3 night business trip, Aug 19, 2019
Verified Hotels.com guest review