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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Carlton Tower Hotel

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Baniyas Street, near to Deira Twin Towers, Dubai, 1955, United Arab Emirates

4-star hotel with 2 restaurants, near Naif Souq
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
WiFi
Good internet service
Comfort
More comfort would be nice
Vibe
Vibe is not too good

Carlton Tower Hotel

  • Deluxe Room (Creek View)
  • Deluxe Double Room
  • Junior Suite
  • Room (Budget)
  • Junior Suite Creek View

What’s around Carlton Tower Hotel

Landmarks

  • In Deira
  • Gold Souk - 14 min walk
  • BurJuman Mall - 45 min walk
  • Naif Souq - 12 min walk
  • Spice Souk - 12 min walk
  • Al Ghurair Centre - 15 min walk
  • Grand Mosque - 25 min walk
  • Dubai Museum - 26 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 30 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 49 min drive
  • Baniyas Square Station - 7 min walk
  • Union Station - 11 min walk
  • Al Ras Station - 21 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 12:30 PM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Ski lessons available nearby
  • Nightclub
  • Free use of nearby fitness center
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
Languages Spoken
  • Arabic
  • English
  • Filipino
  • French
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 24-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Marguerite - This restaurant serves breakfast, lunch, and dinner.

Arbat - Onsite theme restaurant.

Cafe De Creek - Onsite café.

Carlton Tower Hotel’s small print

Also known as

  • Carlton Hotel Tower
  • Carlton Tower Hotel Hotel Dubai
  • Carlton Tower
  • Carlton Tower Dubai
  • Carlton Tower Hotel
  • Carlton Tower Hotel Dubai
  • Hotel Carlton Tower
  • Carlton Tower Hotel Dubai
  • Carlton Tower Hotel Hotel
  • Carlton Tower Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 15 per accommodation, per night

Deposit: AED 1000 per stay

    A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 68 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 105 per room (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Carlton Tower Hotel

  • Does Carlton Tower Hotel offer free cancellation for a full refund?
    Yes, Carlton Tower Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Carlton Tower Hotel currently open?
    This property is closed from June 15 2020 to September 30 2020 (dates subject to change).
  • Is parking offered at Carlton Tower Hotel?
    Yes, there's free valet parking.
  • Is there a pool at Carlton Tower Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Carlton Tower Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Carlton Tower Hotel?
    You can check in from 2 PM to midnight. Check-out time is 12:30 PM.
  • Are there restaurants at or near Carlton Tower Hotel?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Carlton Tower Hotel?
    Yes, an airport shuttle is available. The charge is AED 105 per room one-way.

Recent reviews

Good 7,8 From 199 reviews

Good 6,0
Rooms are not up to the mark
Room are pretty old ; seriously the rooms are in dire need of renovation. Definately overpriced. Though one side of the hotel looks over the creek, it is not that great.
Praful, in2 night trip
Poor 2,0
Bad Experience
Surprisingly guest is not allowed to the room
sg1 night business trip
Good 6,0
Some facilities are old and broken in the room.
Hoi Kit Ralph, hk2 night trip
Very good 8,0
Location of this hotel is excellent.Very near to the metro and also the Gold souk.Hotel rooms are very clean and great views of the Dubai Creek.Not the most up to date hotel regarding the rooms but breakfast is really good.
Ann, gb3 night trip
Exceptional 10,0
Great hotel. Will visit again.
us7 night business trip
Fair 4,0
Well it was quit nice but had a lil bit prob with staff over out door visitors and some time they were making us embraced before visitors
Muhammad, as12 night business trip
Very good 8,0
Carlton tower 3*
The hotels water system delivers more warm than hot water The rooms are clean staff are helpfull Nice location Overall would stay again
Shyam, gb2 night business trip
Fair 4,0
Noisy Hotel :-(
Booked a creek view room for 5 nights, stayed on 10th floor and could still hear the nightclub music from the 2nd floor!! All creek view rooms have a main road below them which is busy at all times of the day. Windows are ok but not totally sound proof!! After being kept awake until 3am with the night club on numerous nights, I was then woken up at 0540 hrs with an engineer on the roof fixing the air-con!! I decided to check out one night earlier than planned and find a more suitable hotel. Reception staff were not very helpful when I informed them I was leaving early due to the noise and they would not refund the night I didn't use as I booked a non-refundable room. I was only leaving early because of the hotels poor quality and constant disturbances. It's not often I leave reviews, however I would like to warn other travellers. Hotel location is great and there's plenty to do in the vicinity. Hotel is only 15 minutes from the airport. Sadly I won't be returning to this hotel because of the disturbances. The Dubai hotel market is highly competitive and there are plenty of other better quality hotels for the same price. As like the other reviews for this hotel, I'm expecting the hotel to comment and say they will pass this information onto the relevant managements teams in the hotel, and then nothing will be done!!
Adam, gb6 night business trip

Carlton Tower Hotel

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