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Four Points by Sheraton San Jose Downtown

3-star hotel with restaurant, near San Jose Convention Center

  • Free WiFi
From
ZAR 1,535

Image gallery

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  • Outdoor Dining
  • Bathroom
  • Bathroom
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Outdoor Dining. Image 1 of 39.
1 / 39Outdoor Dining
7,8.Good.
  • Smoke detector had a plastic bag over it. I only noticed it because the ceiling had dirty…

    Mar 2, 2021

  • Checkin was quick and friendly. The room was comfortable, clean and offered all the…

    Jan 26, 2021

See all 565 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Easy parking
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 86 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Self parking
  • Business center

For families

  • Rollaway/extra beds (free)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Downtown San Jose
  • San Jose Convention Center - 5 min walk
  • San Jose State University - 7 min walk
  • SAP Center at San Jose - 19 min walk
  • The Tech Interactive - 3 min walk
  • San Jose Museum of Art - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Corner

Location

  • In Downtown San Jose
  • San Jose Convention Center - 5 min walk
  • San Jose State University - 7 min walk

What’s around

Landmarks

  • In Downtown San Jose
  • San Jose Convention Center - 5 min walk
  • San Jose State University - 7 min walk
  • SAP Center at San Jose - 19 min walk
  • The Tech Interactive - 3 min walk
  • San Jose Museum of Art - 4 min walk
  • San Jose Civic Auditorium - 5 min walk
  • San Jose Center for the Performing Arts - 7 min walk
  • Children's Discovery Museum - 13 min walk
  • Happy Hollow Park and Zoo - 38 min walk
  • Plaza de Cesar Chavez - 2 min walk

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 54 min drive
  • San Jose Diridon Station - 18 min walk
  • San Jose College Park Station - 4 min drive
  • Tamien Station (Caltrain) - 4 min drive
  • San Antonio Station - 2 min walk
  • Santa Clara Station - 4 min walk
  • Convention Center Station - 6 min walk

At a glance

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 35.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1911
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Small print

Also known as

  • Four Points San Jose
  • Four Points By Sheraton San Jose Downtown Hotel San Jose
  • 4 Points By Sheraton San Jose Downtown
  • Four Points Sheraton San Jose Downtown Hotel
  • Four Points Sheraton San Jose Downtown
  • Four Points By Sheraton San Jose Downtown Hotel
  • Four Points by Sheraton San Jose
  • Four Points By Sheraton Jose
  • Four Points by Sheraton San Jose Downtown Hotel
  • Four Points by Sheraton San Jose Downtown San Jose
  • Four Points by Sheraton San Jose Downtown Hotel San Jose
  • Four Points Sheraton Hotel San Jose
  • Four Points Sheraton San Jose
  • San Jose Four Points
  • San Jose Four Points Sheraton
  • San Jose Sheraton Four Points
  • Sheraton Four Points San Jose
  • Sheraton San Jose Four Points
  • Four Points Sheraton San Jose Hotel

Optional extras

Self parking costs USD 35.00 per day with in/out privileges

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 100.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Four Points by Sheraton San Jose Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 35.00 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Paper Plane (3-min walk), Il Fornaio (3-min walk), and Original Gravity Public House (3-min walk).
  • Maintain your daily exercise routine at the gym.
7,8.Good.
  • 8,0.Very good

    We felt safe walking late at night

    Lydia, 2 night family trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Peace on Earth

    Decorated nicely for Christmas. Quiet, peaceful place.

    Mariama, 1 night trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 2,0.Poor

    Do not stay here. The facilities are not well kept, the elevator didn't even have a current permit, we were provided with one room which was absolutely filthy and riddled with stains on the bedding and carpets. We then were provided an "upgrade" to an even dirtier room with damaged and stained furniture along with stained bedding. We brought these things to the attention of the hotel and were not provided any remedy. We are in the process of requesting a full refund.

    Tom, 4 night romance trip, Dec 23, 2020

    Verified Expedia guest review

  • 4,0.Fair

    Unhappy customer

    This hotel is very old. It was not clean when we checked in. There was tissue paper stuck on the wall, no trash cans, no batteries in the tv remote, and the closet had a huge broken off part from the wall. It looked like the safe. It was just a bad experience overall. One of the front desk staff was giving me hard time for not coming in with a mask for Covid, yet our room probably had far worse germs and a million times scarier than covid. This hotel needs to be remodeled.

    Raquel, 1 night trip, Nov 14, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    didn't like that i had to wait for the clerk like 30 min for him to find my reservation. keep saying there was a problem when i clearly showed him my reservation on my phone

    Flaco, 1 night family trip, Nov 12, 2020

    Verified Orbitz guest review

  • 2,0.Poor

    Don’t stay here. People are rude.

    We needed to pay $35 + tax for parking each day we stay at the hotel. No room service, cleaning due to COVID. You can only request towels and stuff if you need to. People in the next room had the TV on really loud, which we couldn’t sleep. We bought a bag of chip from the vendor machine and it was expired. We brought up to the receptionist, he said hotel didn’t do anything with it. It is the vendor machine issue. It is funny that they keep expired food in their hotel. Don’t you think? We ended up paying $300/2 nights even though on hotels.com is advertised at $100/night.

    Anh, 2 night trip, Nov 11, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    I liked the boutique feel to the property. The room could use a refresh. Big stain on one of the window coverings. Had a bit of a well used feeling to the room.

    Randy, 1 night romance trip, Nov 6, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Enjoyed Our Stay

    We had a great stay and most definitely enjoyed the staff at their in- house restaurant Mosaic with their high spirited customer service. The one thing I suggest to Four Points is to maintain all "wear and tare" because things like our refrigerator not working well, the screws on sliding doors on entertainment center fell right off as I opened it, & carpet in elevator could use some attending to. Thanks

    1 night family trip, Nov 2, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    My stay at 4 points

    2 night trip, Oct 30, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    Will never stay here again

    TV was in a cabnet next to the bed and the doors did not open enough or the tv pull out far enough to be able to see it from the left galf of the bed. The "pull-out" couch was so close to the bed, that it touched it so you would have to crawl over the bed to reach the opposite side of the room. I requested a late check-out and was told I'd have to pay a fee, which was fine since i was there for work and needed to sleep until my night shift, but housekeeping came 4 times to clea my room and asked me 3 times what time I'd be gone. Two of these times were AFTER I had already called the front desk to complain!!!! Yhe manager did however not charge me for the late check-out for the inconvenience....

    Tina, 2 night business trip, Oct 21, 2020

    Verified Hotels.com guest review

See all 565 reviews