AC Hotel Charlotte Ballantyne

Photo gallery for AC Hotel Charlotte Ballantyne

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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of AC Hotel Charlotte Ballantyne

AC Hotel Charlotte Ballantyne

3.5 star property
3.5-star hotel in Charlotte with restaurant and bar/lounge

9,2/10 Superb

20 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277
Main amenities
  • 186 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Communal living room
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • In Ballantyne
  • CSA OrthoCarolina Sportsplex - 8 min drive
  • Carolina Place - 8 min drive
  • Promenade on Providence - 7 min drive
  • Waverly - 8 min drive
  • Quail Hollow Club - 13 min drive
  • Park Road Park - 12 min drive
  • Phillips Place - 17 min drive
  • SouthPark Mall - 18 min drive
  • Tyvola Square - 13 min drive
  • McAlpine Creek Greenway - 14 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 22 min drive
  • Concord, NC (USA-Concord Regional) - 38 min drive
  • Charlotte Station - 23 min drive

About this property

AC Hotel Charlotte Ballantyne

AC Hotel Charlotte Ballantyne puts you 6 mi (9.7 km) from Quail Hollow Club. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at AC Kitchen, which serves breakfast. There's also a bar/lounge, and rooms at this Mediterranean hotel offer Smart TVs and free WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 186 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Taking the kids

  • Children stay free
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (6246 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2021
  • Television in common areas
  • Communal living room
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Portable shower seat
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Vibrating pillow alarm
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 49-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • Mobile key entry
  • LED light bulbs

Special features

Dining

AC Kitchen - This restaurant serves breakfast and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 150 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 16.95 for adults and USD 12.95 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Ac Charlotte Ballantyne
AC Hotel Charlotte Ballantyne Hotel
AC Hotel Charlotte Ballantyne Charlotte
AC Hotel Charlotte Ballantyne Hotel Charlotte

Frequently asked questions

Overall score and ratings

9,2

Superb

9,8/10

Cleanliness

9,3/10

Staff & service

8,7/10

Amenities

10,0/10

Property conditions & facilities

9,6/10

Eco-friendliness

10/10 Exceptional

Kiaerra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

fentress, 2-night trip
Verified Hotels.com guest review

4/10 Fair

So close to perfect yet so far away
Overall the hotel is fantastic except for the air conditioning and bathroom. We had to turn the AC completely off because it was so loud and uncomfortable to hear. Also, this is another hotel with a sliding door on the bathroom that does not provide privacy. I loved the gym with a view of downtown!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay again
Our stay was very pleasant. The hotel was very clean and modern. Offered free parking a host of restaurants close by hotel.
Rosalind, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Impeccably Clean and Modern ...
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is beautiful and the
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gustavo, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

4/10 Fair

Felt unwelcome
It was eventually fine but front desk clerk was a big negative and possibly reason to not stay here again because of the way he treated me. I was the only person at the desk to check in. He generally ignored me and would hardly look at me or acknowledge me. I left to use the restroom and look around the lobby. Returned to the front desk to find i again find no line. He seemed to begrudgingly help me and checked me in with little interaction. I did not feel welcomed at all. I really hate to bring up this last point but I’ve searched my thoughts and replayed the encounter. I can only conclude that he was having a real bad day, he was a snooty snub and enjoyed looking down on people, or he prejudged me because my skin color and type of dress was different than his and was treating me as less of a person. Later than evening I had a question and I felt uncomfortable calling the front desk fearing the way I would be treated. I called anyway hoping he would treat me better or someone else would answer. He answered told me he could not help me and that he would call me back in 5 minutes. You guessed, I heard nothing back. No return call in 3 hours. The next morning, I called the front desk again. A cheerful professional lady gladly helped me.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Such a quiet hotel. Nice accommodations surrounding the hotel as far as places to eat and shops. Only negative was the shower was hard to navigate :/ otherwise, great place!
Jill, 2-night business trip
Verified Hotels.com guest review