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Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Photo gallery for Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Exterior
Outdoor pool, pool umbrellas, sun loungers
Deluxe Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters

Overview of Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

4.0 star property
4-star Lusaka hotel with full-service spa, connected to the convention center

10,0/10 Exceptional

3 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Farm 2062 Ngwerere Road, Bonanza Estate, Lusaka, 10101

Room options

About this area

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 20 min drive
  • Airport shuttle (surcharge)

About this property

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

A great choice for a stay in Lusaka, Ciêla, Lusaka, a Tribute Portfolio Resort and Spa features a golf course and offers an airport shuttle (available 24 hours) for ZMW 266.25 per person. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Elements, one of 4 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center.

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a ZMW 2250 fee
This information is provided by our partners.

At a glance

Hotel size

  • 249 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 AM
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Water dispenser

Traveling with children

  • Pool gate
  • Fence around the pool

What to do

  • Pro golf lessons
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • 18 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • Art gallery on site
  • Full-service spa
  • Golf pro shop on site
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Roll-in shower
  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • Italian

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Mobile key entry

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Elements - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
The Brewery - Overlooking the garden, this brewpub specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bonanza Golf Course Resta - Overlooking the golf course and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Coffee Bar - Onsite bar. Open daily.
Botanica - Overlooking the pool and garden, this fine-dining restaurant serves lunch, dinner, and light fare. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 1.5 percent tourism fee will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge of ZMW 266.25 per person (one-way)

Children & extra beds

  • Airport shuttle service for children costs ZMW 266.25 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

On-site PCR COVID-19 testing is available for a ZMW 2250 fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Hotel
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Lusaka
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Hotel Lusaka

Frequently asked questions

Does Ciêla, Lusaka, a Tribute Portfolio Resort and Spa offer free cancellation for a full refund?
Yes, Ciêla, Lusaka, a Tribute Portfolio Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?
Yes, there's an outdoor pool.
Are pets allowed at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?
Yes, an airport shuttle is available. The charge is ZMW 266.25 per person one-way.
What are the check-in and check-out times at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?
You can check in from 2:00 PM - 11:00 AM. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa and nearby?
Tee off at the onsite golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ciêla, Lusaka, a Tribute Portfolio Resort and Spa also has a 24-hour fitness center and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?
Yes, there are 4 onsite restaurants, featuring alfresco dining, American cuisine, and garden views.

Reviews

10,0

Exceptional

10,0/10

Cleanliness

9,3/10

Staff & service

9,3/10

Amenities

10,0/10

Property conditions & facilities

8,7/10

Eco-friendliness

Reviews

10/10 Exceptional

The property location in the outskirts of Lusaka makes it ideal for a gateaway and good for resting. Facilities such as the swiming pool are in very good consition. The service is very good-mostly served by Dominic who made our stay memorable. They can do better in waiter training and motivation but Dominic was simply amazing.
Hilton, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely rooms, great food, pleasant and responsive staff. Spa was amazing!
Zewelanji, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel. Incredible pool. Super clean. Really good price. Staff were extremely attentive. You MUST eat at Botanica restaurant and get their 12 course sampler menu. A Well well well worth the $50US we paid.
Michael, 2-night romance trip
Verified Expedia guest review