Hanmer Springs Hotel

Photo gallery for Hanmer Springs Hotel

Reception
Seasonal outdoor pool
Terrace/patio
Superior King | Iron/ironing board, free WiFi, bed sheets
Family Room | Iron/ironing board, free WiFi, bed sheets

Overview of Hanmer Springs Hotel

VIP Access

Hanmer Springs Hotel

4.5 star property
Luxury hotel in Hanmer Springs with restaurant and bar/lounge

8,8/10 Fabulous

222 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Bar
Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Business center
  • Terrace
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Conference space
  • Meeting room
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

About this property

Hanmer Springs Hotel

4.5-star luxury hotel in the mountains
A terrace, a garden, and a bar are just a few of the amenities provided at Hanmer Springs Hotel. The onsite restaurant, Isobel's Restaurant, features garden views and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), an outdoor tennis court, and luggage storage
  • A porter/bellhop, a front desk safe, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hanmer Springs Hotel offer amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels

Languages

Dutch, English, Filipino, German, Hindi, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
  • This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Tennis
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1932
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Seasonal outdoor pool
  • Outdoor tennis court

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Languages

  • Dutch
  • English
  • Filipino
  • German
  • Hindi
  • Italian

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Meal plan
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

Isobel's Restaurant - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between NZD 22 and NZD 25 for adults, and NZD 11 and NZD 17 for children (approximately)
  • Early check-in can be arranged for an extra charge of NZD 40 (subject to availability)
  • Late check-out can be arranged for an extra charge of NZD 40.00 (subject to availability)
  • Credit card charges are subject to an extra charge of NZD 2.50

Children & extra beds

  • Rollaway beds are available for NZD 40.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from December to May

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Frequently asked questions

Does Hanmer Springs Hotel offer free cancellation for a full refund?
Yes, Hanmer Springs Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanmer Springs Hotel?
As of 24 September 2022, prices found for a 1-night stay for 2 adults at Hanmer Springs Hotel on 26 September 2022 start from R2 235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanmer Springs Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hanmer Springs Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hanmer Springs Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanmer Springs Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hanmer Springs Hotel?
You can check in from 2:00 PM - 11:00 PM. There's a charge of NZD 40 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of NZD 40.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hanmer Springs Hotel and nearby?
Practice your swing on the tennis courts. Enjoy amenities like a seasonal outdoor pool, a picnic area, and a garden.
Are there restaurants at or near Hanmer Springs Hotel?
Yes, Isobel's Restaurant offers garden views. Nearby restaurants include O'Flynn's Irish Pub (3-min walk), Saints Cafe (3-min walk), and The Roasted Bean (3-min walk).
What's the area around Hanmer Springs Hotel like?
Hanmer Springs Hotel is a short 2-minute walk from Chisholm Park and 4 minutes' walk from Hanmer Springs Thermal Reserve. Travelers say this hotel is in a good location.

Overall score and ratings

8,8

Fabulous

8,9/10

Cleanliness

9,0/10

Staff & service

8,4/10

Amenities

8,2/10

Property conditions & facilities

8,1/10

Eco-friendliness

8/10 Very good

Andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nadine, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Good location but.....
Accommodation is dated and reception staff were not particularly helpful. It is a beautiful hotel, nested in beautiful surroundings. However more care should be invested in updating the interior, and ensuring cleanliness. Hotel also needs to be serious re COVID-19 pandemic measures as reception staff were mask-less. Don't be fooled that this is luxury accommodation by any means
2-night trip
Verified Hotels.com guest review

8/10 Very good

Russell, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Living in the past!
Noel, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Mikenzi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Character, charm,comfy,warm. Delicious restaurant food. Decor slightly tired.
Anne, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Ventilation, the windows taped shut and a sub standard fan
Donald, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

All good
Raymond, 1-night trip
Verified Expedia guest review