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All properties in San Bartolome de Tirajana, Canary Islands, Spain
1 room, 2 adults

H10 Playa Meloneras Palace

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
Calle Mar Caspio, 5, Playa Meloneras, San Bartolome de Tirajana, Gran Canaria, 35100, Spain

Luxury hotel with spa, near Meloneras Beach
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Hotel rooms in need of an upgrade but were comfortable and clean. The hotel staff were…Mar 18, 2020
  • This place is amazing on all levels!!! Me and my partner stayed for 4 nights and planned…Mar 9, 2020

H10 Playa Meloneras Palace

from ZAR 2,420
  • Twin Room
  • Double Room, Sea View
  • Double Room Single Use
  • Double Room Single Use, Sea View

What’s around H10 Playa Meloneras Palace

Landmarks

  • In Costa Meloneras
  • Maspalomas Lighthouse - 24 min walk
  • Maspalomas Dunes - 25 min walk
  • Meloneras Beach - 6 min walk
  • Maspalomas Golf Course - 31 min walk
  • Maspalomas Beach - 23 min walk
  • La Charca Lagoon - 24 min walk
  • Holiday World Maspalomas - 38 min walk

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 374 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 11 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Fitness classes on site
  • Bicycle rentals nearby
  • Nightclub
  • Pool sun loungers
  • Health club
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6997
  • Conference space size (meters) - 650
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Gratuities

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Spa Centre. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Tamadaba - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Gaudi - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

Bar Naturalia - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Chill-Out Tropical - This bar is located by the pool. Open daily.

La Brasserie - Onsite brasserie. Open daily.

H10 Playa Meloneras Palace’s small print

Also known as

  • H10 Meloneras Palace
  • H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana
  • H10 Playa
  • H10 Playa Meloneras Palace
  • H10 Playa Palace
  • H10 Playa Palace Hotel
  • H10 Playa Palace Hotel Meloneras
  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace San Bartolome de Tirajana

Policies

Please note this property enforces a strict dress code.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 10:00 AM to 6:00 PM.
  • Guests under 16 years old are not allowed in the spa.

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 between bookings.

    The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

    The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Mandatory fees

    The charges below are included in the total price displayed:

    • Christmas Day gala dinner fee for stays on 25 December
    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    Late check-out can be arranged for an extra charge of EUR 45 (subject to availability)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 25 per pet, per day

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for H10 Playa Meloneras Palace

    • Does H10 Playa Meloneras Palace offer free cancellation for a full refund?
      Yes, H10 Playa Meloneras Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at H10 Playa Meloneras Palace?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at H10 Playa Meloneras Palace?
      Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
    • Are pets allowed at H10 Playa Meloneras Palace?
      Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees.
    • What are the check-in and check-out times at H10 Playa Meloneras Palace?
      You can check in from 2:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge of EUR 45 (subject to availability).
    • Are there restaurants at or near H10 Playa Meloneras Palace?
      Yes, there are 3 onsite restaurants. Nearby restaurants include Café del Mar Meloneras (0.9 mi), Segundo Muelle Meloneras (0.9 mi), and Café de Paris (0.9 mi).
    • Is airport shuttle service offered by H10 Playa Meloneras Palace?
      Yes, an airport shuttle is available.

    Recent reviews

    Superb 9,0 From 279 reviews

    Fair 4,0
    5 Star Hotel - Really?
    Overall, a disappointing experience with this hotel, which I partly blame Hotels.com for the marketing of their, so called, VIP Gold Service. We chose this property on the basis that we should get a free upgrade and late checkout, albeit, subject to availability. I understand that busy hotels cannot always offer this, however, you would expect a commensurate alternative incentive to be offered in the event that the hotel was full e.g. a complimentary meal in their 'a la carte' restaurant instead of the cheap bottle of Rioja which was left in the room on arrival (with no corkscrew to open it!). As for the hotel itself, I'm not sure how it can consider itself to be a 5 star property when there are a number of 4 star properties in the vicinity e.g. Lopesan Villa del Conde, which I would consider at least as good as this one. Some examples of issues include: Wifi - only available in your room once you have gone back to reception to ask for the code! No Kettle in the room. Again, you have to go and ask for it. Dining options are very limited. They only offered a buffet service on HB. Even upgrading to their Privilege service meant you only got 50% off in their A La Carte restaurant. I checked some other 5 star properties in the resort and most offered multiple dining options e.g. Riu Meloneras Palace. I would say, however, that the service staff were very friendly and helpful. Would we go back to Meloneras? most definitely Would we stay at this property? most definitely not
    gb7 night trip
    Exceptional 10,0
    Hotel review
    Staff extremely friendly and courteous. Convenient and close to the beach and boardwalk. Plenty of options to eat. The all in-clusive was good. Different menu every night. Although eating outside the property would be less expensive and also equally as good. The nightly shows on the property were fantastic. The New Year’s Eve night was also something to remember. Staff was great and very accommodating. Would definitely be back.
    Dimitrios, us6 night family trip
    Exceptional 10,0
    I like the hotel
    Very family friendly hotel. Nice team and thanks Zed and Sebastian to play with our son
    Zhiyuan, us5 night family trip
    Good 6,0
    Not worth it
    I would say it’s only a 3-4 star hotel, not like a 5 star hotel. The environment is good and clean. But the room condition is old and need to be renovated soon. The front desk staff is not as friendly as a 5 star hotel one.
    us1 night trip
    Exceptional 10,0
    The resort is amazing, we loves our time there.
    us5 night romance trip
    Exceptional 10,0
    Short break
    Had a great stay for 2 nights, all staff were very helpful, lunch and breakfast buffet were good. Spa treatment was excellent
    Martyn, ie2 night romance trip
    Good 6,0
    The hotel is beautiful. Rooms large bathrooms lovely. Food wonderful. Location fabulous. Only negative is the awful staff in the main dining room. They are unfriendly cursory and behave like they are unhappy with their job. The lady checking the room number was so bad. As l was alone it spoilt my holiday.
    Tania, gb4 night trip
    Very good 8,0
    Girl’s Road Trip
    A special treat for friends 60th birthday
    Sandra, gb4 night trip with friends
    Exceptional 10,0
    Fantastic Holiday
    Brilliant
    gb7 night romance trip
    Very good 8,0
    Special requests
    Only stayed for two days, was an anniversary treat,was a bit disappointed at check in desk,I had asked for a room on the ground floor or even close to a lift and amenities,( I suffer from copd and find it difficult to walk any distance) I was told that we were close to amenities,but in fact we were on the fifth floor and a bit of a walk to our room,also quite a distance to the restaurant! not knowing the layout of the hotel I wasn’t aware I could have been closer to restaurant,pool,and bars! I didn’t complain to staff being as we were only there for the two nights and luckily I wasn’t feeling too bad. I wondered if perhaps the checkin staff hadn’t looked at my special request,if so they need reminding to check !!
    ie2 night romance trip

    H10 Playa Meloneras Palace

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