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1 room, 2 adults

Pantages Hotel Downtown Toronto

4-star4 stars
200 Victoria St, Toronto, ON, M5B 1V8, Canada

4-star hotel with restaurant, near Toronto Eaton Centre
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The Hotel is clean and comfortable but for a Feb 26, 2021
  • Found my room open on two occasions before i checked in and again throughout the stay…Jan 12, 2021

Pantages Hotel Downtown Toronto

from ZAR 1,743
  • City Room, 1 King Bed
  • City Room, 1 Queen Bed
  • Deluxe Suite, 1 Queen Bed
  • Deluxe Studio, 2 Queen Beds
  • Suite, 1 Queen Bed
  • Signature Suite, 1 King Bed with Sofa bed
  • Deluxe Suite, 1 King Bed with Sofa bed

What’s around Pantages Hotel Downtown Toronto

Landmarks

  • In Downtown Toronto
  • Toronto Eaton Centre - 4 min walk
  • Yonge-Dundas Square - 4 min walk
  • Ryerson University - 6 min walk
  • Nathan Phillips Square - 6 min walk
  • Hockey Hall of Fame - 11 min walk
  • St. Lawrence Market - 14 min walk
  • Royal Alexandra Theatre - 17 min walk

Getting around

  • Pearson Intl. Airport (YYZ) - 23 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive
  • Union Station - 16 min walk
  • Exhibition Station - 7 min drive
  • Danforth Station - 11 min drive
  • Queen St East at Victoria St Stop - 3 min walk
  • Queen Station - 3 min walk
  • Dundas St West at Yonge St Stop - 4 min walk

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets allowed (dogs only)*

  • 1 per room (up to 25 lbs)

Internet

  • WiFi in public areas*

  • WiFi in rooms*

Transport

Parking

  • No onsite parking

  • Offsite parking nearby (CAD 35.00 per day)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 6500
  • Conference space size (meters) - 604
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 2004
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 51-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
More
  • Daily housekeeping

Special features

Dining

Stages - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Pantages Hotel Downtown Toronto’s small print

Also known as

  • Hotel Pantages
  • Pantages Centre
  • Pantages Toronto Toronto
  • Pantages Hotel Toronto Centre
  • Pantages Hotel Downtown Toronto Hotel
  • Pantages Hotel Downtown Toronto Toronto
  • Pantages Hotel Downtown Toronto Hotel Toronto
  • Pantages Hotel
  • Pantages Hotel Centre
  • Pantages Hotel Toronto Centre
  • Pantages Toronto Centre
  • Pantages Hotel Toronto
  • Pantages

Policies

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 150.00 per accommodation, per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs CAD 35.00 per day

Rollaway beds are available for CAD 25.0 per day

Pets are allowed for an extra charge of CAD 100 per pet, per stay

WiFi is available in guestrooms for CAD 10.00 per night (rates may vary)

WiFi is available in public areas for CAD 10.00 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pantages Hotel Downtown Toronto

  • Does Pantages Hotel Downtown Toronto offer free cancellation for a full refund?
    Yes, Pantages Hotel Downtown Toronto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Pantages Hotel Downtown Toronto?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pantages Hotel Downtown Toronto?
    Sorry, there's no onsite parking at Pantages Hotel Downtown Toronto.
  • Are pets allowed at Pantages Hotel Downtown Toronto?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of CAD 100 per pet, per stay.
  • What are the check-in and check-out times at Pantages Hotel Downtown Toronto?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Pantages Hotel Downtown Toronto?
    Yes, there's an onsite restaurant, Stages. The dining venue will be unavailable from January 1 2021 to December 31 2021 (dates subject to change). Nearby restaurants include Asian Bowl (3-min walk), 3 Brewers (3-min walk), and Imperial Pub (3-min walk).
  • What is there to do at Pantages Hotel Downtown Toronto and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Good 7,6 From 981 reviews

Poor 2,0
Jennifer, the customer service manager, was unwilling to give us a refund because we had to have an early check out due to the lockdown in Ontario.
Mario, us7 night family trip
Very good 8,0
My stay in the signature suite
Receptionist wasn’t too friendly and the suite didn’t seem to be cleaned thoroughly which was a little alarming since we are in a pandemic. Asides from that the hotel was stunning, looked exactly like the photos of not better and perfect location!
Bethlehem, ca1 night family trip
Very good 8,0
Great location downtown, very friendly and helpful staff.
ca1 night romance trip
Exceptional 10,0
Suite was spacious, clean and comfy bed . Staff were personable and prompt with any questions or requests.
Pam, ca1 night business trip
Good 6,0
Beautiful hotel but with Covid-19 around, it seemed like the suit was not properly cleaned. I was able to stay in one of the nicer rooms the hotel had to offer, but was surprised when I saw crumbs and long hair lying around the hotel suit. Overall stay was great, but I left like I became a maid for the first hour after I got into my suit.
ca1 night romance trip
Exceptional 10,0
It was very clean. My husband was in the hospital so we stayed there. Didn't do much except stayed in the room waiting for my husband to be released. It was great
Debra, ca2 night romance trip
Poor 2,0
Staff was not welcoming. Our bedding wasn't changed, i checked out a day early and wasn't refunded. Do not recommend this place.
ca2 night trip with friends
Good 6,0
Ok stay.
We had a room with a kitchen but no napkins, paper towels, cutlery or plates or bowls. Had to request it, but it felt like it was a big chore for the front desk staff to bring it up.
Nelishah, us2 night trip
Poor 2,0
Horrible stay and the worst experience
I recently stayed here on December 14. I had a horrible experience. The parking was really expensive a whole $35. I checked in with the guy manager and he seemed nice but as soon as I got to my room it was completely different then the one I booked and payed for in the pictures. It looked worse and everything looked old and not updated like in the photos. I didn’t even complain about that I continued my stay. It was a business trip/ birthday gathering with my business associates as we have a boutique together and we were doing a secret Santa for the company. We were being very responsible and it was only the 4 of us that were there. We by accidentally only put 2 people down in the room but it allowed us 4 guests on the booking and I thought it had put 4 guests already because when I booked it I searched up 4 guests. As soon as me and my associates realized we decided that 2 of us will sleep there and 2 of them will drive and go home later on. Me and my business associates see each other daily and two of them were family memebers and the rules for COVID was 6 people inside and no more yet a rude lady by the name of sharron or Shannon I believe it was the night time manager that day proceeded to harasse my friends and tell them to show their ids and barge into our room leaving us with no privacy as soon as she seen 2 more people and we just orderd a pizza and we’re relaxing in our Pajamas’s making no noise and no problems she screamed at us and told us to get the hell out and
Sabrina, ca1 night business trip
Good 6,0
Pantages Hotel provides good value for a suite hotel, with a small kitchen and washer dryer in a Queen deluxe suite. Since I stayed for 20 days, 14 of which were in quarantine during the Christmas holidays, I was disappointed in some of their staff’s lack of common courtesy in handling my needs. They are a dog friendly hotel, yet one staff that was in an elevator upon seeing my dog and I waiting to enter screeched, threw her arms in the air and tossed my package at me as apparently she was on her way to deliver it to my room. This was offensive and unnecessary. They do not clean your room during quarantine, yet do not provide any cleaning supplies for guests to use. Surely they could disinfect a broom or pair of scissors (to wrap Christmas presents) as I requested, after I used them. I was told to order my own on-line. During any conversation with guest services, I was repeatedly reminded that I was on quarantine in a tone that was condescending. I could have chosen any other hotel for my extended stay in Toronto but chose this one for the size and kitchen/laundry facilities in the room. The staff need better training in common courtesy and sensitivity to customer’s needs. The location of the hotel is also in an undesirable corner across from St. Michael’s hospital with homeless and mentally ill surrounding the hotel. This, however, was less disturbing than the treatment I was given. There were a few very pleasant staff, but unfortunately some not so much.
Frances, us20 night family trip

Pantages Hotel Downtown Toronto