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All properties in Montalcino, Tuscany, Italy

Castello di Velona Resort - The Leading Hotels of the World

Luxury hotel with 3 restaurants, near Abbazia di Sant'Antimo

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
ZAR 5,995

Property renovations and closures

  • The property is closed during January, February, March, and November.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Pool
  • Outdoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 161.
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Località Velona, Montalcino, 53024, SI, Italy
8,2.Very good.
  • We planned staying one night but ended up staying three nights. Beautiful location with…

    Oct 14, 2020

  • Almost dreamlike situation above the vineyards and river below. We had a once in a…

    Sep 16, 2020

See all 107 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 45 smoke-free guestrooms
  • Daily housekeeping
  • Winery
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In a national park
  • Abbazia di Sant'Antimo - 30 min walk
  • Fortress of Montalcino - 6.5 mi / 10.5 km
  • Horti Leonini - 15.2 mi / 24.4 km
  • Palazzo Piccolomini - 20.6 mi / 33.2 km
  • Pienza Cathedral - 20.9 mi / 33.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Grand Suite (Con 1 o 2 Bagni)
  • Suite, Terrace (Unesco View)
  • Junior Suite, Terrace (Unesco View)
  • Panoramic Room, Balcony (Alcune con Vasca Idromassaggio)
  • Suite
  • Suite, Private Pool, Terrace
  • Royal Suite, Terrace (Unesco View)
  • Superior Room

Location

Località Velona, Montalcino, 53024, SI, Italy
  • In a national park
  • Abbazia di Sant'Antimo - 30 min walk
  • Fortress of Montalcino - 6.5 mi / 10.5 km

What’s around

Landmarks

  • In a national park
  • Abbazia di Sant'Antimo - 30 min walk
  • Fortress of Montalcino - 6.5 mi / 10.5 km
  • Horti Leonini - 15.2 mi / 24.4 km
  • Palazzo Piccolomini - 20.6 mi / 33.2 km
  • Pienza Cathedral - 20.9 mi / 33.7 km
  • Dome of Montepulciano - 28.3 mi / 45.6 km

Getting around

  • Peretola Airport (FLR) - 118 min drive
  • Buonconvento Station - 28 min drive
  • Civitella Paganico Station - 37 min drive
  • Monteroni D'Arbia Station - 41 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 45 rooms

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 5 per room
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (EUR 25 per stay)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Beach towels
  • Number of outdoor pools - 2
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Helicopter/airplane tours on site
  • Scooter/moped rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Winery attached
  • Pool sun loungers
  • Health club
  • Number of spa tubs - 4
  • Steam room
  • Sauna

Working away

  • Conference space
  • Conference space size (feet) - 969
  • Conference space size (meters) - 90
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam. Public bath/onsen services include an indoor public bath (no minerals).

The spa is open daily.

Dining

Settimo Senso - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Il Brunello - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Dolce Vita - This restaurant specializes in Italian cuisine and serves brunch, lunch, and light fare. Open daily.

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Helicopter/airplane tours on site
  • Scooter/moped rentals on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World and the Leading Hotels of the World.

Small print

Also known as

  • Castello di Velona
  • Castello di Velona Resort Thermal Spa Winery
  • Castello di Velona Thermal Spa Winery Montalcino
  • Castello Velona Thermal Winer
  • Castello di Velona Resort, Thermal Spa & Winery Hotel
  • Castello di Velona Resort, Thermal Spa & Winery Montalcino
  • Castello di Velona Resort Thermal Spa Winery
  • Castello di Velona SPA Resort & Winery
  • Castello di Velona SPA Resort & Winery Montalcino
  • Castello di Velona SPA Winery
  • Castello di Velona SPA Winery Montalcino
  • Castello Di Velona Hotel Montalcino
  • Castello di Velona SPA Resort Winery Montalcino
  • Castello di Velona SPA Resort Winery
  • Castello di Velona Resort Thermal Spa Winery Montalcino

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Facility access costs EUR 50 per person, per day. Facilities include fitness facilities, a sauna, and a spa tub.

Valet parking costs EUR 25 per stay

Rollaway beds are available for EUR 150.0 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 80 per pet, per night

Service animals exempt from fees

Area shuttle service is offered for an extra charge

Policies

Pets are not permitted in common areas of the property.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Hot springs access available from 10:00 AM to midnight.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • Pool fee: EUR 50 per person, per night
  • Spa fee: EUR 50 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Castello di Velona Resort - The Leading Hotels of the World does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed during January, February, March, and November.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and an indoor pool.
  • Yes, cats and dogs are welcome, with a limit of 5 per room. There's a charge of EUR 80 per pet, per night. Service animals are exempt from fees.
  • You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and Italian cuisine. Nearby restaurants include Trattoria Il Pozzo (6.4 mi), Il Leccio (6.4 mi), and Osteria Porta Al Cassero (6.6 mi).
  • Have fun with activities like hiking, horseback riding, and mountain biking, and practice your swing at the nearby golf course. Additional recreation onsite includes helicopter/airplane tours and hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Castello di Velona Resort - The Leading Hotels of the World also has 2 outdoor pools, a winery, and a 24-hour fitness center, as well as a sauna and a garden.
8,2.Very good.
  • 2,0.Poor

    With the travel ban in place, we were not able to enjoy the hotel. We are not going to be able to go within the next year and we tried working with the hotel to get our money back but they would not give us a refund.

    Frustrated, 2 night trip with friends, Jun 24, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent location, venue and staff in the heart of Tuscany

    3 night romance trip, Nov 23, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Everything was wonderful...loved the pool and view. Didn't like the food at the restaurant, however. Breakfast was good though.

    DT, 2 night romance trip, Sep 22, 2019

    Verified Expedia guest review

  • 4,0.Fair

    Beware

    Very disappointed. The hotel is very very overpriced. Do not stay at the suite that has the private pool. The hotel uses a grill meters away. My wife and I weren't able to use the private pool from 11am to 2:30pm because of the smoke from the grill. Management sent us a bottle of wine to compensate for the inconvenience. Absurd! Then they offered a voucher for €200 and the €500 to be used at hotel restaurant. Even more ridiculous... a €500 meal. Ok if you want to spend on their overpriced wine. Next morning the noise of furniture being moved in the room upstairs woke us. We had to complain 3 times before the noise stopped. In a nutshell, you are way better off staying at Castiglion del Bosco a short distance away. I was also very disappointed with hotel dot com because they didn't want to compensate me for the terrible experience. Over the last 24 months I have made +50 reservations.

    Alejandro, 3 night romance trip, Sep 6, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    Absolutely awful! It should not be advertised as a 5 star ! Checked out early and fighting to get a refund. This needs to be investigated!

    2 night romance trip, Sep 3, 2019

    Verified Expedia guest review

  • 4,0.Fair

    Worst room, worst service, don't get fooled!

    I was so excited about this hotel, first of all for the pictures, and second of all because Montalcino was one of the highlights of our anniversary trip. This hotel is pretty from the outside, and the pool and common areas are really nice... but the service and attention are the WORST, and the room is the worst I've ever been to. First of all, when you arrive there's no one to help you with your luggage, you have to find the reception yourself because is kind of a maze. Then the "king bed" are two hard as rock individual beds put together as one... what is this a joke? Then the sheets burnt our skin, literally, the material was so cheap and they were so rough that literally we got our skin burned. The breakfast is included, and when I asked the guy for some sunny side up eggs, he told me that that will cost me extra, even they charged us a bottle of water of 12 euros! I mean I live in NYC and I've never had a 12 euros bottle of water. The staff from the restaurant was super rude, and they took forever. At the checkout, I told the receptionist about the sheet incident, and she told me: "Ah ok" not even I'm sorry or something, and the language was not a barrier because I speak perfect italian. So bottom line I DON'T RECOMMEND this hotel at all, there are a lot of options in Montalcino to stay.

    Renata, 1 night trip, Aug 10, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    I loved absolutely everything about this place. The staff go out of their way to accommodate you. The views are gorgeous, the restaurants have impeccable food. If you truly want to feel like a King or Queen then stay at this castle. It is 11 out of 10 stars for me !

    3 night family trip, Aug 10, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The property is beyond amazing from the location to the thermal water pool to the rooms. However, the restaurant was fine, nothing great for the price and the staff need to work on hospitality. The staff asked my room number numerous times when there are only about 40 rooms.

    3 night romance trip, Jul 26, 2019

    Verified Expedia guest review

  • 6,0.Good

    The hotel is beautiful and the location can not be better. Beautiful views of the valley. Room was great and clean. Breakfast was very good The only issue is the overpriced food in the restaurant . I understand that in a hotel like this you are expect to pay high prices for the food. In this case the quality is not there. The service was good but the food taste and quality were below standard for a place like this . I recommend this hotel but eat outside.

    1 night family trip, Jul 25, 2019

    Verified Expedia guest review

  • 6,0.Good

    Great property and location that can live up up its 5 star rating. However was not the case for the service. Not at the 5 star rating that its claimed. The air conditioner did not worked properly, so given that it was summer had to sleep in a room that 25 C (80 F), with a fan which was the only solution. The next day when talking to the property manager and front desk they were very dismissive of the situation claiming that they had inspected the

    1 night trip, Jul 24, 2019

    Verified Orbitz guest review

See all 107 reviews