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Sheraton Hanoi Hotel

5-star5 stars
K5 Nghi Tam, 11 Xuan Dieu RoadTay Ho District, Hanoi10000Vietnam

Lakefront hotel with 2 restaurants, near Ho Chi Minh Mausoleum
  • Free WiFi and free parking
Very Good8.2
Tasty breakfast
Delicious food
Great amenities
Value for money
Fairly good value for money
87See all 87 reviews
From 1,613 reviewsTripAdvisor Traveller Rating

Sheraton Hanoi Hotel

from ZAR 1,283
  • Club Room
  • Deluxe Room
  • Grand Room (Grand Deluxe)
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 299 rooms
  • This hotel is arranged over 18 floors


  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Couples wishing to share a room must provide proof of marriage

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking


  • Free area shuttle within 7 km
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 14854
  • Conference space size (meters) - 1380
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Lily Relaxation Centre has 5 treatment rooms. Services include hot stone massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.


Oven Dor - Onsite restaurant. A children's menu is available. Reservations are required.

Hemispheres - Overlooking the garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Chime - This bar specializes in international cuisine and serves dinner and light fare.

Sheraton Hanoi Hotel’s small print

Also known as

  • Hanoi Hotel Sheraton
  • Hanoi Sheraton
  • Hanoi Sheraton Hotel
  • Hotel Sheraton Hanoi
  • Sheraton Hanoi
  • Sheraton Hanoi Hotel
  • Sheraton Hotel Hanoi
  • Sheraton Hotel Hanoi Hotel


For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 35.31 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 120 per vehicle (roundtrip)

Wired Internet access is available in guestrooms for USD 17.65 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Hanoi Hotel


  • Heart of Hanoi
  • Ho Chi Minh Mausoleum - 42 min walk
  • Tran Quoc Pagoda - 27 min walk
  • Quan Thanh Temple - 32 min walk
  • Cua Bac Church - 36 min walk
  • Hang Dau Water Tower - 38 min walk
  • Presidential Palace - 41 min walk
  • Hanoi Botanical Garden - 42 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive
  • Hanoi Railway Station - 13 min drive
  • Hanoi Long Bien Station - 17 min drive
  • Hanoi Gia Lam Station - 17 min drive
  • Free self parking
  • Free area shuttle
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.2 From 87 reviews

Sheraton Hanoi Hotel
Hanoi - Comfortable Stay
It was fantastic stay, we did stay two nights ... Second Night we got upgraded to Ambassador Suite, it was wonderful surprise for my son. Thanks for your lovely service.. We enjoyed playing Pool too, at night.
Sheetal, us1 night trip
Sheraton Hanoi Hotel
Old building
They might need to renovate the building. Right after I checked-in, the room makes BEEEEEP sounds. Hotel engineers came to fix and the noise stopped. but it happened again. So, I changed the room.
KIIL, kr2 night trip
Sheraton Hanoi Hotel
Lovely Sheraton.
Lovely Sheraton hotel. Nice peaceful area away from chaos of old quarter. Fabulous macaroons....
Alice, au4 night trip with friends
Sheraton Hanoi Hotel
Hotel with a view
The hotel certainly needs some refurbishment but overall Sheraton Hanoi remains a great deal. The room was spacious with a comfy bed and all amenities, with a special mention for the bathrobe. Great view, great location.I was upgraded to the club floor without access to the club lounge, which I found a little stingy. I did appreciate the gesture though. Staff were very attentive too.
Yamine, as1 night trip with friends
Sheraton Hanoi Hotel
Very Good8.0
Good Business Hotel
It is a Good Business Hotel
RASHID ALI, as1 night business trip

See all reviews

Sheraton Hanoi Hotel

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