DoubleTree by Hilton Hotel London ExCel in London

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Deluxe Suite, 1 King Bed (Water View) | In-room safe, desk, laptop workspace, blackout drapes

In-room safe, desk, laptop workspace, blackout drapes

Overview
Rooms
Location
Amenities
Policies

4-star hotel with restaurant, near ExCeL Exhibition Centre

Property highlights

Pet-friendly

Parking available

Free WiFi

Restaurant

Connecting rooms available

Air conditioning

Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Self parking
Room service
Business center
2 meeting rooms
Terrace
24-hour front desk
Air conditioning
Computer station

For families

Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Terrace

Room options

About this area

What's nearby

In Docklands
London Stadium - 18 min drive
Westfield Stratford City - 18 min drive
Thames River - 13 min drive
Liverpool Street - 14 min drive
Borough Market - 15 min drive
Tate Modern - 17 min drive
Tower Bridge - 21 min drive
Covent Garden Market - 20 min drive
Russell Square - 20 min drive
The Shard - 26 min drive

Getting around

London City Airport (LCY) - 6 min drive
Stansted Airport (STN) - 37 min drive
London (SEN-Southend) - 43 min drive
Gatwick Airport (LGW) - 70 min drive
Heathrow Airport (LHR) - 80 min drive
West Ham Station - 7 min drive
Barking Station - 8 min drive
Ilford Station - 9 min drive
Prince Regent Station - 5 min walk
Royal Albert Station - 7 min walk
Pontoon Dock Station - 13 min walk

Restaurants

Costa Coffee - 12 min walk
Subway - 9 min walk
Brick Lane Brews - 14 min walk
Sandwich & Co - 12 min walk
Wxyz Bar - 3 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

A great choice for a stay in London, DoubleTree by Hilton Hotel London ExCel is just 1.7 mi (2.8 km) from the airport. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travelers. Public transportation is just a short walk: Prince Regent Station is 5 minutes and Royal Albert Station is 7 minutes.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

287 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in time from 3 PM - midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs only, 1 per room, up to 77 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (GBP 12 per night)
Wheelchair-accessible parking on site
Onsite parking limited

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)

Working away

Business center
2 meeting rooms
Computer station
Conference space (882 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff

Facilities

Built in 2003
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness center

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Grab bar near toilet
Well-lit path to entrance

Languages

English
Filipino
French
German
Italian
Lithuanian
Polish
Portuguese
Romanian
Russian
Slovenian
Spanish

Room amenities

Be entertained

Television
Pay movies

Home comfort

Air conditioning
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided

Freshen up

Private bathroom
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 35 per accommodation, per stay

Parking

Self parking costs GBP 12 per night

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards and cash.This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Ramada Hotel London Docklands

Ramada London Docklands

DoubleTree Hilton Hotel London ExCel

DoubleTree Hilton London ExCel

DoubleTree by Hilton Hotel London ExCel Hotel

DoubleTree Hilton Hotel ExCel

DoubleTree by Hilton Hotel London ExCel London

DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Does DoubleTree by Hilton Hotel London ExCel offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel London ExCel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel London ExCel?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.

Are pets allowed at DoubleTree by Hilton Hotel London ExCel?

Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 77 lbs per pet. There's a charge of GBP 35 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton Hotel London ExCel?

Yes. Self parking costs GBP 12 per night. Parking spots may be limited.

What are the check-in and check-out times at DoubleTree by Hilton Hotel London ExCel?

You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-out are available.

What is there to do at DoubleTree by Hilton Hotel London ExCel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near DoubleTree by Hilton Hotel London ExCel?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Hotel London ExCel like?

DoubleTree by Hilton Hotel London ExCel is located on the waterfront in Docklands, a short 5-minute walk from Prince Regent Station. Travelers say this hotel is in a good location.

8,4

Very good

8,8/10

Cleanliness

8,6/10

Staff & service

7,7/10

Amenities

8,4/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

27 March 2023

Amazing stay

We stayed here as we were going to the O2 and it was close to a tube station. From first greeting, with Prosecco and a warm cookie, to final goodbye, the staff were very friendly and professional. We had dinner in the bar and couldn’t fault it. Breakfast was varied and plentiful with great views over the water. We will definitely be back and would recommend this hotel to anyone