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Hilton Newcastle Gateshead

Photo gallery for Hilton Newcastle Gateshead

Exterior
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Hilton Newcastle Gateshead

Hilton Newcastle Gateshead

4.0 star property
4-star hotel with indoor pool, near St. James' Park

8,4/10 Very good

997 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
Bottle Bank, Gateshead, England, NE8 2AR

Room options

About this area

What's nearby

  • St. James' Park - 19 min walk
  • Quayside - 6 min drive
  • Beamish Open Air Museum - 30 min drive
  • Stadium of Light - 27 min drive

Getting around

  • Newcastle Intl. Airport (NCL) - 16 min drive
  • Heworth Station - 5 min drive
  • Newcastle Central Station - 13 min walk
  • Manors Station - 15 min walk
  • Central Station - 13 min walk

Restaurants

  • River Beat - 2 min walk
  • Träkol - 3 min walk
  • Sambuca - 4 min walk
  • Long Play Cafe - 5 min walk
  • Uno's Trattoria - 6 min walk

About this property

Hilton Newcastle Gateshead

Hilton Newcastle Gateshead puts you 1 mi (1.6 km) from St. James' Park. Guests can take a dip in the indoor pool or grab a bite to eat at Windows on the Tyne, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a health club, and a fitness center. The pool and helpful staff get good marks from fellow travelers. Public transportation is close by: Central Station is just 13 minutes by foot.

Languages

Chinese (Mandarin), English, Hindi, Hungarian, Italian, Polish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 254 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 14 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:30 AM–10 AM on weekdays and 8:00 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference space (3365 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Turkish

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Windows on the Tyne - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per stay

Parking

  • Self parking costs GBP 14 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Does Hilton Newcastle Gateshead offer free cancellation for a full refund?
Yes, Hilton Newcastle Gateshead does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Newcastle Gateshead?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Hilton Newcastle Gateshead on 18 December 2022 start from R1 497, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Newcastle Gateshead?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Newcastle Gateshead?
Yes, there's an indoor pool.
Are pets allowed at Hilton Newcastle Gateshead?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Newcastle Gateshead?
Yes. Self parking costs GBP 14 per night.
What are the check-in and check-out times at Hilton Newcastle Gateshead?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Newcastle Gateshead and nearby?
Hilton Newcastle Gateshead has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hilton Newcastle Gateshead?
Yes, there's an onsite restaurant, Windows on the Tyne. Nearby restaurants include Träkol (3-min walk), Sambuca (4-min walk), and Long Play Cafe (5-min walk).
What's the area around Hilton Newcastle Gateshead like?
Hilton Newcastle Gateshead is a short 4-minute walk from Sage Gateshead and 5 minutes' walk from Tyne Bridge. Travelers say this hotel is in a good location.

Overall score and ratings

8,4

Very good

8,7/10

Cleanliness

8,7/10

Staff & service

8,2/10

Amenities

8,5/10

Property conditions & facilities

8,1/10

Eco-friendliness

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

BRENDA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth every penny
Car Park is located underground (could be sign posted better or made clear when booking as had to stop by the lobby to ask where the car park was). Car Park has plenty of space however, is used on Premier League Matchdays by supporters so can become busy at times. Car Park could also be better lit. Lobby was grand. Plenty of staff at hand for check-in. Lifts were quick and clean. The room had a beautiful room. A lot space too. AC was a little noisy but in perfect working-order. Bathroom decor was a little dated however, that’s in line with most Hilton’s styling. No hand wash/gel though? Mattress and pillows were as comfy as they come. Great view of the city. No USB only sockets so make sure you carry your adaptors or you could get caught out. Staff were great too as was the check out process.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

jay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Staff are very friendly and helpful. Location ideal for exploring Newcastle and surrounding areas
Annette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Antonia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 1-night trip
Verified Hotels.com guest review