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Hard Rock Hotel Chicago

4-star4 stars
230 North Michigan AvenueChicagoIL60601United States of America

4-star hotel with restaurant, near Millennium Park
    Good7.8
    Location
    Great location
    Service
    Fantastic service
    Cleanliness
    Quite clean
    WiFi
    Complaints about WiFi
    2361See all 2,361 Hotels.com reviews
    From 2,754 reviewsTripAdvisor Traveller Rating

    Hard Rock Hotel Chicago

    • xDeluxe King
    • xSelect City View Double Queen
    • xSelect City View King
    • XXX Studio Suite
    • XXX Tower King
    • xxx-hard rock suite
    • XXX Deluxe King
    • XXXsuite with king bed
    • xHard Rock King
    • xPlatinum King
    • xPlatinum Double Queen
    • xTower King
    • xStudio Suite
    • xDeluxe King Nonrefundable
    • xStudio Suite Nonrefundable
    • Deluxe Room, 1 King Bed
    • Room, 1 King Bed (Platinum)
    • Room, 2 Queen Beds (Platinum)
    • Room, 1 King Bed, City View (Select)
    • Room, 2 Queen Beds, City View (Select)
    • Studio Suite
    • Room, 1 King Bed (Tower)
    • Suite (Tower)
    Want more choice? Check out our other properties in Chicago.

    Hard Rock Hotel Chicago’s small print

    Also known as

    • Chicago Hard Rock
    • Hotel Hard Rock Chicago
    • Chicago Hard Rock Hotel
    • Chicago Hotel Hard Rock
    • Hard Rock Chicago
    • Hard Rock Chicago Hotel
    • Hard Rock Hotel
    • Hard Rock Hotel Chicago
    • Hotel Chicago Hard Rock
    • Hotel Hard Rock

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: USD 50 per night

    Optional extras

    Late check-out can be arranged for an extra charge of USD 50

    Valet parking costs USD 65 per day with in/out privileges

    Refrigerators are available for USD 10 per day

    Rollaway beds are available for USD 25 per day

    Breakfast costs between USD 15 and USD 30 per person (approximately)

    Pets are allowed for an extra charge of USD 25 per pet, per day

    WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

    WiFi is available in public areas for USD 13.50 per night (rates may vary)

    Wired Internet access is available in guestrooms for USD 13.50 per night (rates may vary)

    Wired Internet access is available in public areas for USD 13.50 per night (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Hard Rock Hotel Chicago

    Landmarks

    • In The Loop
    • Millennium Park (7-minute walk)
    • Art Institute of Chicago (11-minute walk)
    • John Hancock Center (17-minute walk)
    • Willis Tower (22-minute walk)
    • Skydeck Ledge (22-minute walk)
    • Chicago Theatre (4-minute walk)
    • Chicago Cultural Center (5-minute walk)

    Getting around

    • Chicago, IL (MDW-Midway Intl.) 20-min drive
    • Chicago, IL (ORD-O'Hare Intl.) 31-min drive
    • Chicago Clybourn Station 9-min drive
    • Chicago 35th Street-Lou Jones-Bronzeville Station 10-min drive
    • Chicago Western Avenue Station 12-min drive
    • Randolph-Wabash Station 5-min walk
    • Madison-Wabash Station 8-min walk
    • Monroe Station 12-min walk
    • Valet parking (surcharge)

    Recent reviews

    Good 7.8 From 2,361 reviews

    Hard Rock Hotel Chicago
    Poor2.0
    Not for business people. Lacks class
    The rooms were cramped and smelly. Very small tub and shower. Good location. Good for budget travelers but not for business.
    A Traveller, za1 night business trip
    Hard Rock Hotel Chicago
    Very Good8.0
    Great room, poor workout area
    The room was excellent, very comfortable and clean and the wi-fi was excellent. The workout facility was disappointing. It was in the basement, had no wi-fi and 3 of the 4 treadmills were out of service.
    Krista, us2 night business trip
    Hard Rock Hotel Chicago
    Fair4.0
    Find a different hotel, this one is not worth it.
    I would not stay at this hotel again. It was expensive for a below quality hotel. Hotel is old and noisy. No pool. No workout room. No clock in the room! All Hard Rock style décor gone. I could go on and on but for the $300 a night they charge I would never recommend it to anyone.
    Christopher, us2 night trip with friends
    Hard Rock Hotel Chicago
    Fair4.0
    Facelift needed. ASAP.
    This hotel is so run-down and needs some major TLC. The service levels also left a lot be desired. When we checked in there was no one greeting at the front, we got to the desk agent and he just told us about the bad day he was having, once I got to my room there were very visible signs of wear and tear on the hotel. I also had to call down for in room dining menus and bathroom amenities that had all been missed in my room.
    A Traveller, us1 night business trip
    Hard Rock Hotel Chicago
    Poor2.0
    Terrible mother-daughter getaway
    It would certainly have been nice is Hotels.com alerted us that the hotel was CLOSING in 2 days. There were no amenities, rooms were disgusting - pretty much a "ghost town" except for the huge fire sale in the lobby to sell off the fixtures. And oh, thanks, Hotels.com for your lack of attention when I inquired.
    Susan, us1 night family trip

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    Hard Rock Hotel Chicago

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