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All properties in Queretaro, Queretaro, Mexico

Grand Fiesta Americana Queretaro

Luxury hotel with outdoor pool, near Aqueduct of Santiago de Queretaro

  • Free WiFi and free parking
From
ZAR 1,143

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9,2.Superb.
  • La estadía estuvo muy buena, el personal es muy amable y atento. Sólo tener mayor control…

    Mar 6, 2021

  • Hotel is in good condition, however the pool receives very little sun. The room’s a/c…

    Jan 30, 2021

See all 431 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Dining options
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 173 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Garden

What’s around

  • Aqueduct of Santiago de Queretaro - 41 min walk
  • Centro Histórico - 1 min walk
  • Plaza del Parque Shopping Mall - 2 min walk
  • Plaza Boulevares Shopping Mall - 3 min walk
  • Marista University of Queretaro - 28 min walk
  • Querétaro Old Train Station - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Fiesta Club, 1 King
  • Fiesta Club, 2 Double
  • Suite (Master)

Location

  • Aqueduct of Santiago de Queretaro - 41 min walk
  • Centro Histórico - 1 min walk
  • Plaza del Parque Shopping Mall - 2 min walk

What’s around

Landmarks

  • Aqueduct of Santiago de Queretaro - 41 min walk
  • Centro Histórico - 1 min walk
  • Plaza del Parque Shopping Mall - 2 min walk
  • Plaza Boulevares Shopping Mall - 3 min walk
  • Marista University of Queretaro - 28 min walk
  • Querétaro Old Train Station - 30 min walk
  • Convent and Temple of Santa Cruz - 36 min walk
  • Theater of the Republic - 36 min walk
  • Temple of Santa Cruz - 36 min walk
  • Monument to the Corregidora - 37 min walk
  • Plaza de Armas - 1.9 mi / 3.1 km

Getting around

  • Queretaro Intl. Airport (QRO) - 29 min drive

At a glance

Hotel size

  • This hotel has 173 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

La Casa de Las Magnolias - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Fiesta Americana Hotel Queretaro
  • Grand Fiesta Americana Queretaro Queretaro
  • Grand Fiesta Americana Queretaro Hotel Queretaro
  • Grand Fiesta Americana Queretaro Hotel
  • Fiesta Queretaro
  • Queretaro Fiesta Americana
  • Fiesta Americana Queretaro Hotel Queretaro
  • Fiesta Americana Queretaro Hotel
  • Fiesta Americana Queretaro
  • Fiesta Americana Queretaro
  • Grand Fiesta Americana Queretaro Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of MXN 305 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Fiesta Americana Queretaro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, La Casa de Las Magnolias offers Mexican cuisine. Nearby restaurants include La Laborcilla (6-min walk), Sayulita (6-min walk), and Cardosanto (11-min walk).
  • Grand Fiesta Americana Queretaro has an outdoor pool and a spa tub, as well as a fitness center and a garden.
9,2.Superb.
  • 10,0.Exceptional

    Hotel muy bonito y súper bien cuidado. Los empleados son muy amables. Los cuartos muy amplios y cómodos. El TV súper grande con muy buena resolución.

    Milton, 1 night family trip, Jan 9, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Nice place and good service. Overall I recommend it.

    Simon, 5 night business trip, Dec 1, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    I arrived late to the hotel and was able to check in with no hassle.

    Ramirez, 1 night family trip, Nov 23, 2020

    Verified Orbitz guest review

  • 10,0.Exceptional

    Great hotel. Friendly staff, clean room and great food.

    santiago, 1 night family trip, Nov 21, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very clean, big roo

    Aide, 3 night trip with friends, Nov 13, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Recommended 100%

    Unparallel service from all the staff. Great safety and health process Great location with restaurants, phamacies, supermarket, shopping center, public transportation all next door or across the street

    Ricardo, 1 night business trip, Oct 25, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Best customer service. Room service is the best, I brought an in-n-out burger and fries. They offered to warm them up and I don’t know how they did it but the burger was not soggy at all and the fries we’re crispy again. They always go beyond and above

    1 night romance trip, Oct 1, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    El hotel estaba muy limpio, los cuartos muy limpios y cuidando las medidas de Covid. Me dio mucha confianza y pude observar el cuidado e importancia que le dan a esto.

    Eli, 1 night romance trip, Sep 19, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Best place to stay. The service, food and the bar are excellent

    Tony, 1 night business trip, Aug 28, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The go to hotel in Queretaro

    Great Hotel and excellent staff. The bed is very comfortable and the room is quiet and clean. Will definitely stay here again and highly recommend it.

    Kurt, 2 night business trip, Aug 13, 2020

    Verified Hotels.com guest review

See all 431 reviews