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All properties in Kota Kinabalu (and vicinity), Sabah, Malaysia

The Palace Hotel Kota Kinabalu

4-star hotel with outdoor pool, near Imago Shopping Mall

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Pool
  • Pool
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No. 1 Jalan Tangki, Kota Kinabalu (and vicinity), 88100, Sabah, Malaysia
8,0.Very good.
  • the breakfast is not enough for us... and didn't have much choice...

    Dec 12, 2020

  • OK except the breakfast spread was limited

    Feb 9, 2020

See all 69 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 150 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Television

What’s around

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 17 min walk
  • Centre Point - 15 min walk
  • Gaya Street Sunday Market - 19 min walk
  • Kota Kinabalu Central Market - 22 min walk
  • Suria Sabah Shopping Mall - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Twin Beds, No Windows
  • Superior Room, 2 Twin Beds
  • Deluxe Room
  • Executive Room

Location

No. 1 Jalan Tangki, Kota Kinabalu (and vicinity), 88100, Sabah, Malaysia
  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 17 min walk
  • Centre Point - 15 min walk

What’s around

Landmarks

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 17 min walk
  • Centre Point - 15 min walk
  • Gaya Street Sunday Market - 19 min walk
  • Kota Kinabalu Central Market - 22 min walk
  • Suria Sabah Shopping Mall - 25 min walk
  • Jesselton Point Ferry Terminal - 28 min walk
  • Sutera Harbour - 33 min walk
  • All Saint's Cathedral - 3 min walk
  • Kompleks Karamunsing - 5 min walk
  • Kompleks Asia City - 9 min walk

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 15 min drive
  • Tanjung Aru Station - 5 min drive
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking (MYR 40 per night)
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Steam room

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1987
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tangerine Restaurant - This restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Palace Hotel Kota Kinabalu
  • Palace Kota Kinabalu
  • The Palace Hotel Kota Kinabalu Sabah
  • The Palace Kota Kinabalu
  • The Palace Hotel Kota Kinabalu Hotel
  • The Palace Hotel Kota Kinabalu Kota Kinabalu
  • The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

Optional extras

Early check-in can be arranged for an extra charge of MYR 150 (subject to availability)

Extended parking costs MYR 40 per night

Rollaway beds are available for MYR 80.00 per night

Buffet breakfast is offered for an extra charge of MYR 40 for adults and MYR 20 for children (approximately)

Policies

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Palace Hotel Kota Kinabalu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge of MYR 150 for early check-in (subject to availability). Check-out time is noon.
  • Yes, there's an onsite restaurant, Tangerine Restaurant. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Chub's Grill (6-min walk), Welcome Seafood (7-min walk), and Borenos Fried Chicken (7-min walk).
  • The Palace Hotel Kota Kinabalu has an outdoor pool and a steam room, as well as a garden.
8,0.Very good.
  • 10,0.Exceptional

    Nice

    GILDDY, 1 night trip, Jul 9, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.

    Niran, 2 night trip, Jan 8, 2020

    Verified Expedia guest review

  • 6,0.Good

    Very Convenient location but old hotel.

    2 night trip with friends, Dec 26, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Love the Christmas decorations

    1 night romance trip, Dec 14, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.

    Dmaz, 1 night family trip, Dec 2, 2019

    Verified Expedia guest review

  • 8,0.Very good

    All is better and good

    1 night romance trip, Sep 26, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Check in day was not bad. Waited 10mins after arrival due to room was not ready although time checked in is 2pm. Breakfast next day was amazing - lots to our liking. But 2nd and 3rd breakfast was not so much. Room was not so big but considered okay. Pls bring own usb charger too. Found blood stained on one of pillow sheet they need to check for these kind of details. Car parking is available. Swimming pool looks clean viewed from dining hall balcony which is a floor apart. Hotel is not too far from major shopping area for commute by car. Receptionist and bar tenders was very friendly. Overall our stay and the place was not bad. Would recomend anyone anyway.

    Hanimah, 3 night family trip, Sep 10, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Tangerine has good food but the steam room is not kept well.

    2 night business trip, Sep 9, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Serving nice breakfast. Dislikes- noisy sound

    1 night family trip, Aug 29, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Very friendly and helpful staff. Big spacious room.

    1 night trip with friends, Aug 29, 2019

    Verified Expedia guest review

See all 69 reviews