Best Western Plus New England Inn & Suites

Photo gallery for Best Western Plus New England Inn & Suites

Primary image
Indoor pool
Indoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Best Western Plus New England Inn & Suites

Best Western Plus New England Inn & Suites

2.5 star property
No-frills Berlin hotel with indoor pool

8,4/10 Very good

737 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
2253 Berlin Tpke, Berlin, CT, 06037
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a regional park
  • Wesleyan University - 19 min drive
  • Lake Compounce - 30 min drive

Getting around

  • New Haven, CT (HVN-Tweed - New Haven Regional) - 32 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive
  • Oxford, CT (OXC-Waterbury - Oxford) - 35 min drive
  • Berlin Station - 6 min drive
  • Meriden Station - 7 min drive
  • Wallingford Station - 13 min drive

About this property

Best Western Plus New England Inn & Suites

Located near a train station, Best Western Plus New England Inn & Suites is a great choice for a stay in Berlin. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Highchair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

Overall score and ratings

8,4

Very good

8,6/10

Cleanliness

8,6/10

Staff & service

8,2/10

Amenities

8,4/10

Property conditions & facilities

8,1/10

Eco-friendliness

8/10 Very good

Melody, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tammy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good service, nice breakfast, clean room, and good location to where we were visiting.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Keith, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Outdated
The room was okay. It was a very outdated hotel. No USB plugs to even charge the phone. The area outside the end of the rooms was not clean and smelled of smoking weed. The staff was friendly, but I wouldn't stay here again.
Linda, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Things need to be fixed
The quality of the room was under par broken tiles cracks in the walls dirty carpets it wasn't the greatest experience
AARON, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We’ll maintained little motel, of a beaten track yet close to all local attractions. Friendly staff.
Tadeusz, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Week in CT with Family
Staff was very friendly and helpful. Room was warm when we arrived. It was hot and humid outside and we cranked the AC and it cooled off nicely. We will stay again. If I had to say anything “negative” (and I have a hard time saying negative because it wasn’t a big deal) it would be that there were no disposable cups in the room for the coffee maker or liner for the ice bucket, but the front desk was quick to accommodate and cups were readily available in the breakfast room.
Priscilla, 4-night family trip
Verified Hotels.com guest review