6/10 Good
18 May 2022
Nice hotel in a nice visual location. The staff were not properly trained and i believe this is because it is the start of the season and they have all new recruites. Nevertheless they should be properly trained before assuming responsibilities with clients. For the 1st night I was given a disabled room and they then said that I had requested it. After complaining they upgraded us for the 2nd day to a suite but again insisted that it was my mistake. I double checked with Expedia and it was clear that I had never requested such a room. The Japanese restaurant was at best mediocre and in general they lacked the staff skills that to go with such an expensive hotel.
Ahmed, 2-night romance trip
Verified Expedia guest review