Four Points by Sheraton Caguas Real Hotel & Casino

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Lobby
Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk
Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk
Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk
Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Overview of Four Points by Sheraton Caguas Real Hotel & Casino

Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property
Mountain hotel in Caguas with casino and outdoor pool

8,4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
500 Alhambra En Granada Boulevard, Caguas, 00726
Main amenities
  • Housekeeping (on request)
  • Casino
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Waterslide
  • Room service
  • Conference center
  • Business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • El Yunque National Forest - 19 min drive
  • Plaza las Americas - 22 min drive
  • Jose Miguel Agrelot Coliseum - 24 min drive
  • University of Puerto Rico - 27 min drive
  • Casino del Mar at La Concha Resort - 26 min drive
  • Puerto Rico Convention Center - 27 min drive
  • Pan American Pier - 27 min drive
  • Condado Beach - 27 min drive
  • Isla Verde Beach - 29 min drive
  • Carolina Beach - 29 min drive
  • Fort Buchanan - 28 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

3.5-star hotel adjacent to a golf course
18 holes of golf, a casino, and a terrace are just a few of the amenities provided at Four Points by Sheraton Caguas Real Hotel & Casino. For those looking to try their luck, this hotel boasts bingo, 10 casino gaming tables, and 433 slot machines. The onsite family restaurant, Flor de Caña Eatery Eatery & Bar, features pool views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a waterslide, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • ATM/banking services, meeting rooms, and express check-out
  • Multilingual staff, a ballroom, and a TV in the lobby
  • Guest reviews speak well of the overall value and helpful staff
Room features
All guestrooms at Four Points by Sheraton Caguas Real Hotel & Casino include perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and rollaway/extra beds (surcharge)
  • Bathrooms with bathtubs and free toiletries
  • 55-inch HDTVs with premium channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 11.15 per day; includes in/out privileges)
  • Onsite valet parking (USD 13 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Waterslide

What to do

  • Bingo
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • 18 holes of golf
  • An outdoor pool
  • Casino
  • 10 casino gaming tables
  • 433 casino slot machines
  • Waterslide
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seats
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Flor de Caña Eatery Eatery & Bar - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 18.87 percent

Optional extras

  • Full breakfast is offered for an extra charge of USD 15.00 per person (approximately)
  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Parking

  • Self parking costs USD 11.15 per day with in/out privileges
  • Valet parking costs USD 13 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

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Frequently asked questions

Does Four Points by Sheraton Caguas Real Hotel & Casino offer free cancellation for a full refund?
Yes, Four Points by Sheraton Caguas Real Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Points by Sheraton Caguas Real Hotel & Casino?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Points by Sheraton Caguas Real Hotel & Casino?
Yes, there's an outdoor pool.
Are pets allowed at Four Points by Sheraton Caguas Real Hotel & Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Caguas Real Hotel & Casino?
Yes. Self parking costs USD 11.15 per day. Valet parking costs USD 13 per day.
What are the check-in and check-out times at Four Points by Sheraton Caguas Real Hotel & Casino?
You can check in from 3 PM - noon. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Four Points by Sheraton Caguas Real Hotel & Casino?
Yes, the 3800 square-foot casino features 433 slot machines and 10 gaming tables. Bingo is offered.
What is there to do at Four Points by Sheraton Caguas Real Hotel & Casino and nearby?
Four Points by Sheraton Caguas Real Hotel & Casino has a casino and a waterslide, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Four Points by Sheraton Caguas Real Hotel & Casino?
Yes, Flor de Caña Eatery Eatery & Bar offers pool views. Nearby restaurants include Orujo Taller De Gastronomia (3 mi), Bistro Tartine (3.2 mi), and Mario's Pizza (3.2 mi).

Overall score and ratings

8,4

Very good

8,7/10

Cleanliness

8,7/10

Staff & service

8,4/10

Amenities

8,3/10

Property conditions & facilities

8,9/10

Eco-friendliness

10/10 Exceptional

One night stay
My stay was amazing, I just went to Caguas because was going to see a play. Facilities were excellent, clean and employees were amazing. Thank you!!!
MILDRED, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Glorilda, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ilanit M., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jingyi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Juan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel suburban area but close to town. Very quiet. Nice casino and restaurant. Overall good stay
Pablo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

good
MARIELA LUGO, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brayan, 1-night trip
Verified Expedia guest review