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All properties in Chichen Itza, Yucatán, Mexico
1 room, 2 adults

Mayaland Hotel And Bungalows

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
Km 120 Ctra Merida, Zona Arqueologica, In the heart of Chichen Itza, Chichen Itza, YUC, 97751, Mexico

4-star resort with 3 restaurants, near Pre-Hispanic City of Chichen-Itza
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We loved our night at this hotel - the room was spotless and classily decorated. We had a…Apr 26, 2021
  • Not up to par for the cost. Got food sickness from dinner. Not enough hot water for…Apr 10, 2021

Mayaland Hotel And Bungalows

from ZAR 2,384
  • Studio Suite (Mayan)
  • Bungalow (Mayan)
  • Superior Room, Balcony, Garden View
  • Standard Room
  • Superior Room, Balcony, Resort View (Mayan Observatory View)

What’s around Mayaland Hotel And Bungalows

Landmarks

  • In a national park
  • Cenote Ik kil - 37 min walk
  • Pre-Hispanic City of Chichen-Itza - 1 min walk
  • Court of the Thousand Columns - 8 min walk
  • Pyramid of Kukulkan - 9 min walk

Getting around

  • Manuel Crescencio Rejon Intl. Airport (MID) - 103 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Pool sun loungers
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Ecotours on site
  • Horse riding/rental on site
  • Hiking/biking trails nearby
  • Pool umbrellas
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 1923
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

SALON CATHERWOOD - This buffet restaurant serves lunch only. Guests can enjoy drinks at the bar.

EL MURAL - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

DE ESPECIALIDADES - This fine-dining restaurant serves lunch and dinner.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Mayaland Hotel And Bungalows’s small print

Also known as

  • Hotel Bungalows Mayaland
  • Mayaland Hotel Bungalows
  • Mayaland Bungalows
  • Mayaland Bungalows Chichen Itza
  • Mayaland And Bungalows Resort
  • Mayaland Hotel And Bungalows Resort
  • Mayaland Hotel And Bungalows Chichen Itza
  • Mayaland Hotel And Bungalows Resort Chichen Itza
  • Hotel Mayaland
  • Mayaland
  • Mayaland Hotel Bungalows Chichen Itza
  • Mayaland Bungalows Piste
  • Mayaland Hotel
  • Mayaland Hotel & Bungalows
  • Mayaland Hotel & Bungalows Piste
  • Mayaland Hotel Bungalows Piste

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Pool access available from 7:00 AM to 10:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Breakfast costs between MXN 247 and MXN 295 for adults, and MXN 247 and MXN 295 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 4980 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mayaland Hotel And Bungalows

  • Does Mayaland Hotel And Bungalows offer free cancellation for a full refund?
    Yes, Mayaland Hotel And Bungalows does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mayaland Hotel And Bungalows?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Mayaland Hotel And Bungalows?
    Yes, there are 3 outdoor pools. Guests have pool access from 7:00 AM to 10:00 PM.
  • Are pets allowed at Mayaland Hotel And Bungalows?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mayaland Hotel And Bungalows?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in is available.
  • Are there restaurants at or near Mayaland Hotel And Bungalows?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Pavarotti (4-min walk), Oxtun (10-min walk), and Hotel Oka'an (2.7 mi).
  • Is airport shuttle service offered by Mayaland Hotel And Bungalows?
    Yes, an airport shuttle is available. The charge is MXN 4980 per vehicle one-way.
  • What is there to do at Mayaland Hotel And Bungalows and nearby?
    Have fun during the warmer months with activities such as horseback riding. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the resort's other amenities, which include 3 bars and spa services. Mayaland Hotel And Bungalows also has a picnic area and a garden.

Recent reviews

Superb 9,2 From 390 reviews

Very good 8,0
This is a very lovely hotel. The grounds are beautiful and you are at Chichen Itza, we had a room with a view of the observation tower. The staff was very helpful we got in very late and I was super tired they parked my car for me and were very quick checking us in. The breakfast was pay at the property it was less than 200 pesos and was yummy. The private entrance was closed but they shuttled us the Chichen Itza. They had a two pools one was deep. The only reason I am not giving this place a 10 is because of the bathroom ceiling it looked like there had been a leak and the ceiling wasn’t repaired and because of not enough hot water. I choose the room because of the tub, which was huge, amazing, jetted and could probably fit 4 people. But there was not enough hot water to feel it and that made me very sad. I don’t have a bathtub at my home so it is something that I like to enjoy when I stay at places.
Anastasia, us1 night trip with friends
Exceptional 10,0
Best location
Unique spot just next to the pyramids. Helpful staff. Great experience
Marlene, mx1 night family trip
Very good 8,0
It was a nice place before but now most parts of this hotel are closed.
us2 night family trip
Exceptional 10,0
I have stayed at this hotel several times. The access to Chichen Itza is excellent. It is a modern, beautiful hotel, but with a very relaxed feel. You can hear hundreds of birds at any time. We took the horseback riding excursion, and it was wonderful. The pools are large and clean. The food was great and reasonably priced. I hope to go back again.
us1 night trip with friends
Exceptional 10,0
The moment you arrive the staff is curtious and welcoming.
us2 night trip
Very good 8,0
We were in a garden-view bungalow, as booked. The hotel is gorgeous, with lush gardens, three pools (two of them in the bungalow areas), and direct access to the archaeological site. The room itself was comfortable with a very large bathroom, but could have had better reading light and more accessible outlets -- had to move the beds to find any. WiFi only in lobby area annoying, but it was advertised in advance. Good breakfast at the hotel restaurant for a reasonable price.
Daniel, us2 night trip
Exceptional 10,0
Location Location Location
We booked the hotel based on two main factors, which were the location and the ability to book the sunrise Chichen Itza tour. The hotel is of the grand style of the early 20th century and everything is open air, which was fantastic in March although I don't know how comfortable dining in July would be! The rooms are very large and ours had a view of the observatory. Staff (particularly singling out Giovanny) were extremely pleasant and helpful. No elevator as this is a historic building that was expected but the staff handled the heavy bags quickly. The AC unit quickly cooled the room so was comfortable for sleep. The grounds are not large but we got to wander around, see the planetarium show (OK if you have the time), pools, played billiards, hit the spa (above average but outdoors so may not be as pleasant in July). Main draw of the hotel was the sunrise tour of Chichen Itza, where we met the guide in the hotel restaurant at 0445 and were listening to his Mayan stories, songs and heritage as part of the tour. Bibi was fantastic and we had as long as we wanted to wander and take photos once the tour completed. The best part was when the other couple of tour groups left and we were essentially alone at Chichen Itza at 0730 for about 20-30 minutes. Amazing.
us1 night family trip
Exceptional 10,0
Lovely rooms and gardens. It was within walking distance to Chichen Itza. Good food and quiet rooms. Beautiful swimming pools. Great customer service.
Margie, us2 night family trip
Exceptional 10,0
I have stayed at Mayaland Hotel & Bungalows before and have always loved the ambiance, the proximity to the ruined city, and the fact that they maintain such a Mayan presence in staff, knowledge and hospitality. Yes, it's expensive compared to many Mexican hotels, as are the prices for food and drink (if one wants a cheaper vacation in Chichen Itza, there are much cheaper - and clean - hotels in the nearby town of Piste) but what one gains from staying at Mayaland is one is already in the heart of the ancient city with a private entrance, and the easy ability to take pre-dawn and sunrise excursions into the city long before the hordes of tourist buses arrive each morning from Cancun. I love this place and I love the hotel. On this trip my wife and I had the privilege of wandering the area around the observatory at 7AM totally alone with no one else around; this is the way to feel the atmosphere of Chichen Itza. The Hotel staff are also helpful at arranging untypical tourists visits to places of interest & beauty neary. A short taxi ride (cheap) to the cenote (underground pool) of Tsukan again had us completely alone and swimming in the pristine waters of the cenote for more than an hour before any other visitors arrived. In short, Mayaland is not cheap but it is (in my view) well worth the expense. I shall visit again.
us4 night romance trip
Exceptional 10,0
I highly recommend staying at Mayaland. It’s an unforgettable experience. Everything about it is amazing.
Maria, us1 night family trip

Mayaland Hotel And Bungalows