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Krystal Beach Acapulco

3.0 star property
Costera Acapulco beachfront resort with 2 restaurants and outdoor pool

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Krystal Beach Acapulco

Photo gallery for Krystal Beach Acapulco

Outdoor pool, pool loungers
Exterior
Down duvets, in-room safe, blackout curtains, iron/ironing board
Daily buffet breakfast (MXN 400 per person)
Shower, free toiletries, hair dryer, towels

Overview of Krystal Beach Acapulco

6,8

Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Parking available
  • Child-friendly activities
  • Laundry facilities
Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Children's pool
  • Spa tub
  • Waterslide
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Standard Room, 1 King Bed, Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mountain View

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room,1 King Bed, Ocean View

  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

View from room

Standard Room, 2 Double Beds, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Park View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Park View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Costera Acapulco
  • Parque Papagayo - 1 min drive
  • Condesa Beach - 1 min drive
  • La Quebrada Cliffs - 4 min drive
  • Sinfonia - 4 min drive
  • Majahua Beach - 28 min drive
  • Forum de Mundo Imperial - 15 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 33 min drive

Restaurants

  • Starbucks - 3 min walk
  • Bocana Beach Papagayo - 3 min walk
  • Vips - 2 min walk
  • La Casa de los Abuelos Galerias Acapulco - 3 min walk
  • Restaurante Krystal Beach - 1 min walk
Map

About this property

Krystal Beach Acapulco

At Krystal Beach Acapulco, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus activities like windsurfing and sailing are nearby. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in mani/pedis. Aquamarina, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a spa tub, and a children's pool.

All-inclusive

All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

À la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Limited gourmet or à la carte dining

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a MXN 1000 fee, and antigen/rapid COVID-19 testing is available for a MXN 450 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 400 units
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 AM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property offers health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 250 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Spa tub
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Aquamarina - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Palapa - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Lobby Bar - This bar serves light fare only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 400 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self parking costs MXN 250 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 1000 fee, and antigen/rapid COVID-19 testing is available for a MXN 450 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

Does Krystal Beach Acapulco offer free cancellation for a full refund?
Yes, Krystal Beach Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Krystal Beach Acapulco?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Krystal Beach Acapulco?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Krystal Beach Acapulco?
Sorry, pets aren't allowed.
Is parking offered on site at Krystal Beach Acapulco?
Yes. Self parking costs MXN 250 per day.
What are the check-in and check-out times at Krystal Beach Acapulco?
You can check in from 3:00 PM - 11:30 AM. Check-out time is noon.
What is there to do at Krystal Beach Acapulco and nearby?
Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Krystal Beach Acapulco also has a waterslide.
Are there restaurants at or near Krystal Beach Acapulco?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views.
Does Krystal Beach Acapulco have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Krystal Beach Acapulco like?
Krystal Beach Acapulco is a short 1-minute walk from Parque Papagayo and 8 minutes' walk from Condesa Beach.

Reviews

6,8

Good

7,2/10

Cleanliness

7,2/10

Staff & service

6,6/10

Amenities

6,4/10

Property conditions & facilities

7,0/10

Eco-friendliness

Reviews

10/10 Exceptional

Felipe, 1-night trip
Verified Hotels.com guest review

2/10 Poor

edgar, 2-night trip
Verified Expedia guest review

6/10 Good

Good things: you feel welcome by the staff, breakfast is really good. Bad things: some people in the reception area not very friendly. Not great security services, rooms smell bad.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The only thing I you have to pay every night the parking lot
Erick, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy hermoso hotel y centrico. Puede uno caminar sin problemas.
Luis, 1-night business trip
Verified Orbitz guest review

4/10 Fair

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I'll be staying there again múltiple times more. It's excellent! Only things were, room phones didnt seem to work and not enough front desk staff.
lupe, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

All around a kool place
Cesar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Angelica, 1-night trip
Verified Expedia guest review

4/10 Fair

Julio Cesar, 2-night trip
Verified Hotels.com guest review