SHG Hotel Villa Carlotta

Photo gallery for SHG Hotel Villa Carlotta

View from room
Minibar, in-room safe, desk, iron/ironing board
Triple Room | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of SHG Hotel Villa Carlotta

SHG Hotel Villa Carlotta

4.0 star property
4-star hotel with conference center, near Belgirate Ferry Terminal

7,0/10 Good

279 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Via Mazzini, 121-125, Belgirate, VB, 28832
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • Beach umbrellas
  • Room service
  • Spa services
  • Babysitting
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Lake Orta - 39 min drive

Getting around

  • Milan Malpensa Airport (MXP) - 47 min drive
  • Lugano (LUG-Agno) - 94 min drive
  • Belgirate Station - 5 min walk
  • Meina Station - 10 min drive
  • Lesa Station - 29 min walk

About this property

SHG Hotel Villa Carlotta

4-star hotel by the lake
18 holes of golf, a marina, and a terrace are just a few of the amenities provided at SHG Hotel Villa Carlotta. With amenities like a beachfront location and beach umbrellas, this hotel is the perfect place to soak up the sun. Treat yourself to a massage or other spa services. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Free newspapers, wedding services, and an elevator
  • A front desk safe, a gift shop, and concierge services
  • Guest reviews say great things about the dining options
Room features
All guestrooms at SHG Hotel Villa Carlotta have perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and bidets
  • TVs with satellite channels
  • Daily housekeeping and desks


English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 129 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*


  • Pets allowed*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

What to do

  • On the beach
  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Sailing nearby
  • Water skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach umbrellas


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 18 holes of golf
  • Spa services
  • Marina


  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord


  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night

Renovations and closures

The property will be renovating from March 15 2022 to May 31 2023 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport


  • Pets are allowed for an extra charge of EUR 18 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Carlotta
Hotel Villa Carlotta Belgirate
Villa Carlotta Belgirate
Belgirate Best Western
Best Western Carlotta
Hotel Villa Carlotta Belgirate, Lake Maggiore, Italy
SHG Hotel Villa Carlotta Belgirate
SHG Villa Carlotta Belgirate
SHG Villa Carlotta
SHG Hotel Villa Carlotta Hotel
SHG Hotel Villa Carlotta Belgirate
SHG Hotel Villa Carlotta Hotel Belgirate

Frequently asked questions

Does SHG Hotel Villa Carlotta offer free cancellation for a full refund?
Yes, SHG Hotel Villa Carlotta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SHG Hotel Villa Carlotta?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at SHG Hotel Villa Carlotta?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per stay. Food and water bowls are available.
Is parking offered on site at SHG Hotel Villa Carlotta?
Yes, there's free self parking.
What are the check-in and check-out times at SHG Hotel Villa Carlotta?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at SHG Hotel Villa Carlotta and nearby?
Have fun with activities like cycling, sailing, and water skiing, and practice your swing at the nearby golf course. Enjoy amenities like spa services, a picnic area, and a garden.
Are there restaurants at or near SHG Hotel Villa Carlotta?
Yes. Nearby restaurants include La Brüma (5-min walk), La Rosa dei Venti (3.5 mi), and Hotel Ristorante Fiorentino (3.8 mi).
What's the area around SHG Hotel Villa Carlotta like?
SHG Hotel Villa Carlotta is a short 5-minute walk from Belgirate Station and 4 minutes' walk from Belgirate Ferry Terminal.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Mold smell in the lift carpets were dirty pool area not so good or aircon in the room made a terrible noise
Louisa, 6-night family trip
Verified guest review

10/10 Exceptional

Great hotel!
Hotel was beautiful and right on the lake. The views are great and the room very comfortable and clean. The restaurant was very good and service was great. Would highly recommend this hotel.
Elizabeth, 1-night trip
Verified guest review

8/10 Very good

Enjoyable single night stay
Hotel staff were very friendly and very professional on arrival. The room was cleaned to a high standard. We had a lovely view of the lake. The hotel requires an element of modernisation, but this didn’t detract from our stay. The breakfast was varied and good for us.
Alex, 1-night family trip
Verified guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review

2/10 Poor

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great value for money, good parking, good location for car travelers, good breakfast.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Location of this hotel was perfect. The coffee was not really good !
1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

i liked the breakfast buffet. the rest was a disaster. The first floor is old and broken down, not to say was dirty too. They need to change the carpets everywhere...the ground floor is deceiving because it is in relity pretty, however the rest of the structure remains stuck in the 1800 The pool is ok but was not opened the only sunny day we were there...
3-night family trip
Verified Expedia guest review

8/10 Very good

Not the best lake in Italy
Lovely location,hotel was supposed to be 4star but I would say 3 star, it needed some TLC some of the staff were a bit miserable and the young bar man was very nice I’m sorry I don’t know his name
caroline, 7-night family trip
Verified guest review