Western Inn

Photo gallery for Western Inn

Primary image
Indoor pool
Indoor pool
Indoor pool
Standard Room, 2 Double Beds, Non Smoking | Living area | TV

Overview of Western Inn

Western Inn

2.5 star property
Suburban Council Bluffs hotel with indoor pool

7,2/10 Good

1 000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is R1 393
Price available on 2022/10/02
1842 Madison Ave., Council Bluffs, IA, 51503
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Vending machine
  • Free newspapers in the lobby
  • Luggage storage
  • TV in a common area
For families
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Free self parking
  • Indoor swimming pools

Choose dates to view prices

About this area

What's nearby

  • Horseshoe Council Bluffs - 6 min drive
  • Harrah's Council Bluffs Casino - 9 min drive
  • Henry Doorly Zoo - 15 min drive
  • CHI Health Center Omaha - 10 min drive
  • Charles Schwab Field Omaha - 16 min drive
  • Creighton University - 13 min drive

Getting around

  • Eppley Field Airport (OMA) - 17 min drive
  • Omaha, NE (MIQ-Millard) - 22 min drive
  • Omaha Station - 10 min drive

About this property

Western Inn

Hotel in the suburbs
Consider a stay at Western Inn and take advantage of free continental breakfast, a library, and a business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Smoke-free premises, express check-out, and a vending machine
  • A 24-hour front desk, a TV in the lobby, and free newspapers
  • Guest reviews speak well of the overall value, helpful staff, and location
Room features
All guestrooms at Western Inn boast comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Daily housekeeping, desks, and phones



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 2 floors


  • Check-in time from 2:30 PM - 1:30 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 20
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20


  • Pets allowed (dogs only, 2 per room, up to 40 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Working away

  • Business center


  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage


  • Library
  • Television in common areas
  • An indoor pool


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet


  • English

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls


  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Frequently asked questions

Does Western Inn offer free cancellation for a full refund?
Yes, Western Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Western Inn?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Western Inn on 02 October 2022 start from R1 393, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Western Inn?
This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Western Inn?
Yes, there's an indoor pool.
Are pets allowed at Western Inn?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Western Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Western Inn?
You can check in from 2:30 PM - 1:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Western Inn?
No, this hotel doesn't have a casino, but Horseshoe Council Bluffs (6-min drive) and Harrah's Council Bluffs Casino (9-min drive) are both nearby.
What is there to do at Western Inn and nearby?
Western Inn has an indoor pool.
Are there restaurants at or near Western Inn?
Yes. Nearby restaurants include Dixie Quicks (2.1 mi), Pizza Counter (2.3 mi), and Firehouse Subs (2.4 mi).

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

BED BUGS. I really didn’t know anything about bedbugs, until I got bit by them. I have bites all over the tops of my hands and my arms. I contacted the hotel twice now asking them to please inspect the room, and get back to me to let me know what they find. I recall as I was going to bed, pulling back the covers, I noticed a black spot or two on the top sheet. To me it looked like black marker, and I wondered why they were still using the sheets if they were damaged. It was bed bug poop.
Janet, 1-night trip
Verified Hotels.com guest review

6/10 Good

Qtips found on bathroom floor
Daryl, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Small maintenance issues
There were maintenance issues that could easily be fixed. The television would only work If the bathroom light and table lamp was also on.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Laci, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jay, 1-night trip
Verified Hotels.com guest review

6/10 Good

A Last Resort
Place is clean but is falling apart. Spackle all over, worn carpets, dingy overall appearance. Mattresses are new but are like concrete (and I generally like a firm mattress.) Woke up sore in all the places my body made contact.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Nice, clean hotel. Great experience.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Juan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

2/10 Poor

There was the smell of smoke from the room when we entered. There was a trash bag over the smoke detector when I came. There was a cigarette in the window seal burnt as if left there for a smoke break. As well as I could only assume is a bunch of drug baggies under the coach/bed. Then they have the audacity to charge me $200 for a room I should have complained about and demanded a free room. For my struggles of having to move in and out and around my stuff within this nasty room! HORRIBLE SERVICE. HORRIBLE PEOPLE.
Dylan, 1-night family trip
Verified Hotels.com guest review