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All properties in Santiago, Santiago Metropolitan Region, Chile

The Ritz-Carlton, Santiago

Luxury hotel with indoor pool, near Costanera Center

  • Free Internet
From
ZAR 2,715

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Pool
  • City Room, 2 Queen Beds, City View - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 79.
1 / 79Indoor Pool
9,0.Superb.
  • Great location for exploring the city. Very friendly helpful staff especially Marco in…

    Feb 21, 2020

  • Great service from Francisca at the Club Lounge, wonderful amenities. Perfect location…

    Feb 15, 2020

See all 120 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Parking available
  • Pool
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 205 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • WiFi in the lobby
  • Health club

What’s around

  • Costanera Center - 13 min walk
  • Peru Plaza - 6 min walk
  • Los Leones Golf Club - 9 min walk
  • Gran Torre Santiago - 15 min walk
  • Uruguay Park - 16 min walk
  • Bicentennial Park - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • City Room, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 Bedroom, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking, City View
  • Junior Suite, 1 Bedroom, Non Smoking, City View
  • Club Room, 2 Queen Beds, City View
  • Junior Suite, 1 Bedroom, Non Smoking, City View
  • City Room, 2 Queen Beds, City View
  • Presidential Suite, 1 Bedroom, Non Smoking, City View (Club Lounge Access)

What’s around

Landmarks

  • Costanera Center - 13 min walk
  • Peru Plaza - 6 min walk
  • Los Leones Golf Club - 9 min walk
  • Gran Torre Santiago - 15 min walk
  • Uruguay Park - 16 min walk
  • Bicentennial Park - 20 min walk
  • Sculpture Park - 24 min walk
  • Sernatur - 29 min walk
  • Municipal Market of Providencia - 31 min walk
  • Santiago Cable Car: Oasis Station - 32 min walk
  • Clinica Santa Maria - 2.5 mi / 4 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 29 min drive
  • Santiago Central Station - 28 min drive
  • El Golf Station - 1 min walk
  • Alcantara Station - 7 min walk
  • Tobalaba Station - 8 min walk
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • WiFi in public areas*
  • Free wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (USD 16 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Golfing nearby
  • Health club
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 1
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch plasma TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Estro - Onsite restaurant.

Small print

Also known as

  • Ritz-Carlton Hotel Santiago
  • The Ritz-Carlton, Santiago Santiago
  • The Ritz-Carlton, Santiago Hotel Santiago
  • Ritz-Carlton Santiago
  • Santiago Ritz-Carlton
  • Ritz-Carlton Santiago Hotel
  • Santiago Ritz Carlton
  • The Ritz-Carlton Santiago Hotel Santiago
  • Ritz Santiago
  • The Ritz Carlton, Santiago
  • The Ritz-Carlton, Santiago Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 16 per day

Pets are allowed for an extra charge of USD 125 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of USD 77 per vehicle (one-way)

WiFi is available in guestrooms for USD 17 per day (rates may vary)

WiFi is available in public areas for USD 19 per night (rates may vary)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Ritz-Carlton, Santiago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 16 per day.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Estro. Nearby restaurants include Eric Kayser (3-min walk), IT Sandwich & Bar (3-min walk), and Streat Burger (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 77 per vehicle one-way.
  • The Ritz-Carlton, Santiago has an indoor pool and a sauna, as well as a steam room.
9,0.Superb.
  • 8,0.Very good

    Location was good. Hotel was clean, rooms were spacious, and breakfast was very good. Unfortunately, it felt like the staff was not particularly informed as to transportation options to the airport, directions, etc.

    1 night romance trip, Feb 14, 2020

    Verified Expedia guest review

  • 4,0.Fair

    This is definitely NOT a five-star hotel. The room looks run down. The tub in the room (an executive suite) was rusty and had hair in it. The sink and the surfaces look stained and dirty. The service at the bar was unbelievably slow, even when there were not many people at the bar. On the positive side, the staff was very polite and there are many restaurants in the area. Overall, this hotel experience was very disappointing.

    Maria, 2 night trip, Feb 6, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Beautiful, Excellent staff, wonderful Spa, and a great location.

    2 night trip, Jan 18, 2020

    Verified Orbitz guest review

  • 10,0.Exceptional

    The service and staff were outstanding. Loved the club lounge!!

    Maggie, 1 night romance trip, Jan 2, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Great Hotel - Great Formula

    Beautiful Ritz in a nice part of town. Very impressive staff. Would you expect anything less at a Ritz?

    2 night romance trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    This is a decent property but not great. We had no hot water pressure for either day and the rooms were a little less plush than many other RC properties. The staff was good though!

    2 night trip, Dec 28, 2019

    Verified Orbitz guest review

  • 8,0.Very good

    Great location right by metro station. Hotel is nice. Breakfast service was slow and eggs had shells!

    Sandra, 2 night family trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Staff not great and quite rude Things didn’t work like spa and lift

    Jon, 2 night trip, Sep 2, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Great hotel in fab location

    Excellent hotel in a great location. Only bad experience was one morning where we went for a later breakfast and there was very little food available at the buffet, with still 1 hour of the breakfast service still to run.

    Rob, 4 night business trip, Aug 9, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Luxury hotel in Santiago

    Beautiful hotel The rooms are large and well appointed. The roof top pool and hot tub are impressive and the gym is great

    tim, 1 night romance trip, Aug 1, 2019

    Verified Hotels.com guest review

See all 120 reviews