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All properties in Santa Barbara (and vicinity), California, United States of America

Best Western Plus Pepper Tree Inn

3-star hotel with 2 outdoor pools, near Upper State Street

  • Free WiFi and free parking
From
ZAR 3,233

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Best Western Plus Pepper Tree Inn
  • Best Western Plus Pepper Tree Inn
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  • Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn. Image 1 of 42.
1 / 42Best Western Plus Pepper Tree Inn
8,2.Very good.
  • Half of the hotel has been sold and half the amenities are gone. No gym and everything is…

    Jun 16, 2021

  • My room was a little run down and had a musty smell.

    Jun 8, 2021

See all 525 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Safe
Shopping
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 150 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free airport shuttle

For families

  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In North State
  • Upper State Street - 1 min walk
  • Los Padres National Forest - 36 min walk
  • La Cumbre Plaza - 5 min walk
  • Santa Barbara Golf Club - 15 min walk
  • Earl Warren Showgrounds - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Refrigerator, Poolside
  • Standard Room, 2 Queen Beds, Refrigerator, Poolside
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Deluxe Room, 1 King Bed, Refrigerator & Microwave, Courtyard View
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking

Location

  • In North State
  • Upper State Street - 1 min walk
  • Los Padres National Forest - 36 min walk

What’s around

Landmarks

  • In North State
  • Upper State Street - 1 min walk
  • Los Padres National Forest - 36 min walk
  • La Cumbre Plaza - 5 min walk
  • Santa Barbara Golf Club - 15 min walk
  • Earl Warren Showgrounds - 28 min walk
  • Santa Barbara Natural History Museum - 42 min walk
  • Santa Barbara Museum of Natural History - 42 min walk
  • Santa Barbara Symphony Orchestra - 44 min walk
  • Mission Santa Barbara - 2.5 mi / 4.1 km
  • More Mesa - 2.9 mi / 4.6 km

Getting around

  • Santa Barbara Municipal Airport (SBA) - 8 min drive
  • Santa Ynez, CA (SQA) - 42 min drive
  • Goleta Station - 8 min drive
  • Santa Barbara Station - 9 min drive
  • Carpinteria Station - 16 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 5:00 AM to midnight

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Small print

Also known as

  • Best Western Pepper
  • Best Western Plus Pepper Tree Hotel Santa Barbara
  • Plus Pepper Tree Santa Barbara
  • Best Western Plus Pepper Tree Inn Hotel
  • Best Western Plus Pepper Tree Inn Santa Barbara
  • Best Western Plus Pepper Tree Inn Hotel Santa Barbara
  • Best Western Pepper Inn
  • Best Western Pepper Tree
  • Best Western Pepper Tree Inn
  • Best Western Plus Pepper
  • Best Western Plus Pepper Tree
  • Best Western Plus Pepper Tree Inn
  • Best Western Plus Pepper Tree Inn Santa Barbara
  • Best Western Plus Pepper Tree Santa Barbara

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Pepper Tree Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Treehouse Restaurant. Nearby restaurants include Lure Fish House (3-min walk), Fresco Cafe (5-min walk), and Jeannine's Bakery (9-min walk).
  • Yes, a free airport shuttle is available from 5:00 AM to midnight on request.
  • Have fun with activities like cycling, hiking, and jet skiing, and practice your swing at the nearby golf course. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and a garden.
8,2.Very good.
  • 8,0.Very good

    Pros: friendly staff (Jason), great location ( ~ 5-10 mins to State St., beach, UCSB, airport), walking distance to restaurants and mall. Cons: needed to hold toilet handle down to flush, room outdated-in need of updating.

    Mark, 3 night family trip, Jun 6, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    The staff at the hotel are very helpful and friendly. The interior of the rooms are a bit dated, however the rooms are very clean and comfortable. I would be happy to stay here again for another business trip in the future.

    Nikolaas, 2 night business trip, Jun 1, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    No airport shuttle

    I had really high hopes for this stay. The grounds are beautiful and outside up keep is extensive, but I can’t say the same for the rooms. The rooms are old, wall paper pealing and the walls/floors are thin. We stayed 4 nights total were met with unfortunate neighbors upstairs all 4 nights. While I can’t say this is the hotels fault, be aware of the people are also staying at this hotel that you will be surrounding yourself with. We were woken up several times in the middle of the night to what sounded like furniture moving around in the room upstairs. Another night, in the middle of the night, several boxes were being moved down the stairs and they even dropped one down the stairs… at 3am. All this commotion to be over at 6am when they departed. Lastly, don’t depend on an airport shuttle at this place. The website says there is a shuttle service but they do not offer this service anymore and sounds like they do not plan to update their website. During our stay, no one stopped by to refresh our towel or coffee. Overall, this is a pass for me

    Emily, 4 night trip, May 31, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    The worst Hotel EVER

    On Memorial Day I paid $ 350.00 for a tiny room with two beds. Where to start? Hairs inside one of the bed, cannot describe and think about the room' SMELL, carpet not clean, no blow dryer, just two bath towels, upside-down placed drawers, VERY SMALL ROOM for the price paid (over $ 350.00), one of the lights not working, microwave not working, smelly pillows and sheets, noise outside the door and from the little backyard, dirty bath tub, dirty toilette (NOT clean), very dirty entrance outside the door, and did i mention the SMELL in the room??? My wife, two kids (6 and 11 y. old) and I have never been in a worst place than this... and we had to pay $ 350.00!!! Absolutely a rip-off: I would not even stayed for free in a disgusting place like that one! How Best Western can ask for that money about a small and dirty place like the one in Santa Barbara??? What a scam!!!

    Marcello, 1 night family trip, May 30, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Awesome

    The hotel is beautiful and the staff was very good in maintaining social distancing guidelines. Had a very good experience.

    salima, 3 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    The rooms were clean, the shower and bathroom very clean. Staff was friendly. Would recommend this place for the price

    jeffrey, 1 night trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Not clean.

    I will start with positives: convenient location and very informative front desk staff that are enthusiastic about the area. However, the room was dirty. I’ve stayed in many hotels and for a lot less money and this was by far the dirtiest room I’ve encountered. Thick obviously soap residue on sink, container ring stains on counters, tile floor was not mopped and had sticky drops all over it. I complained and they offered to re-clean, but when I returned little had changed. Anyone with eyes could see this stuff. So disappointing. Beyond that the decor of the room was a mish mash and very outdated. I would not expect this for a $200+ a night franchise hotel.

    laura, 1 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Subpar , expected more

    I'm an avid traveler and requested ahead of time for an excellent room closest to the rear of the building for a quiet sleep. Did not get, even though promised in advanced. Room was not vacuumed and overall did not feel clean. Good thing had lysol with me because of covid protocol. Room near street was loud/people talking, etc... Area has homelessness and theft (Target store). Didn't seem safe to walk around area. Only good thing was driving distance to food and stores.

    hazel, 1 night trip with friends, Apr 10, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Goodbye PepperTree after years of staying with you

    I booked a King delux, poolside. Arrived early evening and they'd given my room away. Offered me an inferior room, then moved me again. We are handicapped, no assistance or even proper explanation. They were out of towels the entire time I was there. Told me to put my dirty towels outside the door which I did but no one ever picked them up. No service whatsoever other than What I managed to nik off the cart. Day 3, was finally offered a dingy wash cloth and two beach towels. Poor staff, they tried and were super nice but when pressed told me they simply didn't have the resources to service anyone's needs. It was a total mess. I stay frequently but with new management, they've really screwed up on guest needs. Thats it for me. Many other good choices in SB.

    Nicole, 3 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    I’ll keep it short and sweet. The shower water pressure was very low, there was no hot water it was lukewarm, there was some weird red sticky stuff on the towels, the toilet paper holder was broken, the bed was hard as rocks it felt like sleeping on the floor and the walls were paper thin you could literally hear everything and if the neighbors Slam the door (which they most likely will) it shakes your room.

    Christopher, 1 night trip, Mar 23, 2021

    Verified Hotels.com guest review

See all 525 reviews