Hilton Vancouver Metrotown

Photo gallery for Hilton Vancouver Metrotown

Primary image
Seasonal outdoor pool
55-inch LCD TV with digital channels, TV, pay movies
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of Hilton Vancouver Metrotown

Hilton Vancouver Metrotown

4.0 star property
4-star hotel with conference center, near Metropolis at Metrotown

8,5/10 Very good

987 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is R3 959
Price available on 2022/05/31
Map
6083 McKay Ave, Burnaby, BC, V5H2W7
Main amenities
  • 283 guestrooms
  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Conference center
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Metrotown
  • Metropolis at Metrotown - 10 min walk
  • Burnaby Hospital - 41 min walk
  • Crystal Mall - 1 min drive
  • Central Park - 2 min drive
  • British Columbia Institute of Technology - 3 min drive
  • Burnaby Village Museum - 5 min drive
  • Burnaby Lake Park - 7 min drive
  • Massey Theatre - 8 min drive
  • Moody Park - 8 min drive
  • Commercial Drive - 10 min drive

Getting around

  • Vancouver Intl. Airport (YVR) - 26 min drive
  • Vancouver Harbour Flight Centre (CXH) - 30 min drive
  • Pitt Meadows, BC (YPK) - 33 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 149 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
  • Port Moody Station - 17 min drive
  • Port Coquitlam Station - 19 min drive
  • Metrotown Station - 5 min walk
  • Patterson Station - 9 min walk
  • Royal Oak Station - 21 min walk

About this property

Hilton Vancouver Metrotown

Hilton Vancouver Metrotown puts you within a 15-minute drive of Metropolis at Metrotown and Queen Elizabeth Theatre. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. A spa tub and a children's pool are other highlights, and rooms at this upscale hotel offer up nice touches like down comforters and designer toiletries. Fellow travelers like that it's just a short walk to public transportation: Metrotown Station is 5 minutes away and Patterson Station is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 283 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 75 lbs)
  • Food and water bowls available

Internet

  • Internet
  • Free WiFi in public areas (1-device limit)
  • Free wired Internet access in rooms

Parking

  • Parking
  • Covered onsite self parking (CAD 19.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Other information
  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge)

Taking the kids

  • Children's pool

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • 6 meeting rooms
  • Conference center (14477 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free wired internet and WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CAD 0.00 per night (rates may vary)
  • Breakfast costs between CAD 15 and CAD 30 for adults, and CAD 15 and CAD 30 for children (approximately)
  • Early check-in can be arranged for an extra charge of CAD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CAD 15.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs CAD 19.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 11:00 PM
  • The seasonal pool is open from March to November

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Overall score and ratings

8,5

Very good

8,9/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,5/10

Property conditions & facilities

8,5/10

Eco-friendliness

10/10 Exceptional

Great experience on Vanc visit with Hilton.
Great experience overall with friendly staff, clean room, good breakfasts, and perfect location. My fav item is the breakfast & capuccino coffee machine, good things to start the day. The only minus point is swimming pool & gym are kind of small.
Olivia E, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brenda, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, friendly staff and was kind to upgrade us. Room nice although still like downtown location better. Bed was not as comfortable here. Outdoor hot tub freezing cold, smaller one was hot but only fits 2-3 people.
Deanna, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice pool and hot tub
David, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, clean bright, good location.
Christina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

DILNOOR, 1-night trip
Verified Expedia guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bonnie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jim, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review