Best Western Windsor Suites

Photo gallery for Best Western Windsor Suites

Primary image
Outdoor pool
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Overview of Best Western Windsor Suites

Best Western Windsor Suites

2.5 star property
No-frills hotel in FM 1960 with 24-hour fitness

7,2/10 Good

209 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Lounge area
Map
13371 FM 1960 Road W, Houston, TX, 77065
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In FM 1960
  • Houston Premium Outlets - 11 min drive
  • CityCentre - 13 min drive
  • Memorial City Mall - 15 min drive
  • Willowbrook Mall - 18 min drive
  • Westheimer Rd - 28 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 33 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive
  • Houston Station - 24 min drive

About this property

Best Western Windsor Suites

Hotel in the heart of FM 1960
You can look forward to free continental breakfast, dry cleaning/laundry services, and a 24-hour gym at Best Western Windsor Suites. Free in-room WiFi and a business center are available to all guests.
Other perks at this hotel include:
  • Free self parking
  • Free newspapers, multilingual staff, and a 24-hour front desk
  • A front desk safe, a computer station, and luggage storage
  • Guest reviews speak well of the overall value and walkable location
Room features
All guestrooms at Best Western Windsor Suites have thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast

Working away

  • Business center
  • Computer station
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property will be renovating from August 8 2022 to March 1 2023 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Best Windsor Suites Houston
Best Western Windsor Suites Hotel
Best Western Windsor Suites Houston
Best Western Windsor Suites Hotel Houston

Frequently asked questions

Does Best Western Windsor Suites offer free cancellation for a full refund?
Yes, Best Western Windsor Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Best Western Windsor Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Windsor Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Windsor Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Windsor Suites?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Best Western Windsor Suites and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Best Western Windsor Suites?
Yes. Nearby restaurants include IHOP (4-min walk), Chuy's (5-min walk), and Starbucks (5-min walk).

Overall score and ratings

7,2

Good

7,8/10

Cleanliness

7,8/10

Staff & service

7,0/10

Amenities

7,2/10

Property conditions & facilities

6,6/10

Eco-friendliness

10/10 Exceptional

Perfect
Great service, the front desk lady was very helpful, the room was very clean
Adrian, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pamela, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Make sure you pay attention to everything
Well.. overall, it was a decent stay, check in was good, nice people. Wish I would’ve paid attention to the front door, I was expecting to be able to go to the pool, but unfortunately it was closed due to renovations which sucked because it was hot. Housekeeping wasn’t there when I called, the front desk told me that they were gone for the day which made no sense because it wasn’t even noon yet but whatever. Wish they would’ve had different options when it came to breakfast as well but I quess you get what you pay for.. I’ll say this, if you wanna just get away, then this will be the place for you, nothing more, nothing less. Oh and the food places weren’t walking distance with a kid. Oh I did order from DoorDash, a place called “badass burritos” it was cool, I wouldn’t order the fries anymore but the breakfast burrito was bussin. Really don’t want to keep this going so I’ll give it a 6/10
Amber, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not so much Best Western Windsor Suites
This location is unacceptable!!! I was trying to enjoy the little time I had with my kids for their spring break! We’re not from the area and was already traveling in the middle of the night from the previous hotel that had bed bugs at 1:30AM in 36 degree weather with a 6yrs old and 1 year old. I did not arrive to this room until 2-2:30AM which was 30-45 min further from where the events planned ahead were to be taking place and slept for a total of 4hrs there. If I had complained that night my kids and I would have been sleeping in the car!!!!! Which is too risky in the Houston area. It was already a hassle getting this room because of the time I was needing to transfer hotels. $23 credit!? I spent that three times in gas from hopping to hotel to hotel trusting an agent from hotels.com. I am highly upset at the decision and will never book with hotels.com nor will I book with “Best Western” motel because it definitely did not meet the basic standards of a hotel. The area of the location seemed eerie, the smell of the room was horrendous and masked with urine, my 6yrs old son was crying and begging to go home that night, but I was too tired to drive 2hrs back home. I didn’t even bring our belongings into the room because of how nasty it was. Bottom line, a customer shouldn’t even have to complain for the rooms to be throroughly cleaned at anytime the room is booked. If you know someone just left recently and you were short staffed why risk and book someone in that room!
Idk what this could be on one of the beds
Make up on the towels by the sink
Nasty refrigerator
Looks like splattered urine
Expedia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was in a great area with plenty of restaurants around to eat, and right off the freeway to get to where you want to go quickly
Christopher, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice and clean
Layth, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Upon arrival it was absolutely wonderful service!! Rooms were big and clean!! The staff upfront was absolutely wonderful!! Walking distance for several places to eat!!
Billie Jo, 1-night family trip
Verified Expedia guest review

8/10 Very good

Pool area nasty
Jorge, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Roesha, 1-night trip
Verified Expedia guest review