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Overall score and ratings

9,2

Superb

9,4/10

Cleanliness

9,2/10

Staff & service

9,1/10

Amenities

9,2/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

Fantastic 4 night stay!
Starting with early check in, thanks to Sharif the duty manager. Service at all areas of the hotel was exceptional. Special thanks to Hazem, Bikal, Wadi and Shivam for looking after me at breakfast each morning. Very much looking forward to returning to Grand Hyatt Dubai!
Heinar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taehee, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 3-night trip
Verified Hotels.com guest review

8/10 Very good

John, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Abir, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vicky and Co. take a bow!
A luxurious super hotel. A soothing island of calm with an indoor jungle, waterfalls and pools of carp. Arriving four hours before check-in we were given a room within 45 minutes. It had unobstructed panoramic views of Dubai Creek and the Dubai Metro running distantly parallel to our window. A hall of eight elevators ensured fast access to and from our floor, except on one occasion when the doors closed so quickly behind me that my wife was left in fear of being trapped inside forever. (Trouble in paradise!) We had breakfast in 'Andiamo!' on Day 1 and then in 'The Market Cafe' on Day 2. Here the experience was even better. There was more selection and the table service we received from Vicky, Sridhart, Pretab, Hazem, Rabi, Mahmoud and Kajul was out of this world, partly because we had told them we were celebrating our Wedding Anniversary. The only disappointment was the seemingly permanent closure of 'Manhattan Grill'. There was no alternative but to leave the hotel in search of a memorable evening meal. Upon our return we relaxed to some live music at 'Cooz'. Unfortunately it had its window blinds up. The bright lights of the lobby shone through, robbing the place of its usual intimate ambience.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Memorable Experience at Grand Hyatt
The hotel space was appropriate even though there were 3 people in the room. The hotel is as clean and all the staff were very nice an approachable. When you call the reception, they respond by addressing you personally saying your name. The environment was super an all the staff were friendly. I could go on. The food was nice and it lived up to its name of being Grand 😊
Latifat, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Place
great place excellent staff close to most tourist sites . . . breakfast is great with great varieties
Dr. Said, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esmaeil, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Danielle, 4-night trip
Verified Hotels.com guest review