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Marriott Cancun, An All-Inclusive Resort

Photo gallery for Marriott Cancun, An All-Inclusive Resort

Exterior
On the beach, windsurfing
On the beach, windsurfing
On the beach, windsurfing
Outdoor pool, pool umbrellas

Overview of Marriott Cancun, An All-Inclusive Resort

Marriott Cancun, An All-Inclusive Resort

4.5 star property
Luxury resort with full-service spa, connected to the convention center, near Iberostar Cancun Golf Course
9,0 out of 10 Superb
9,0/10 Superb

1 026 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Restaurant
  • Air conditioning
Map
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 8 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
  • Swim-up bar
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Iberostar Cancun Golf Course - 22 min walk
  • Delfines Beach - 39 min walk
  • La Isla Shopping Mall - 41 min walk
  • Aquaworld - 1 min drive
  • El Rey Ruins - 5 min drive
  • Chac Mool Beach - 11 min drive
  • Forum Beach - 12 min drive
  • Cancun Convention Center - 7 min drive
  • Tortuga Beach - 18 min drive
  • Langosta Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Chambao - 7 min walk
  • JW Marriott Lobby Bar - 3 min walk
  • Fred's House - 8 min walk
  • McDonald's - 7 min walk
  • Club 91 Lounge - 2 min walk
Map

About this property

Marriott Cancun, An All-Inclusive Resort

With access to onsite windsurfing, Marriott Cancun, An All-Inclusive Resort is a great choice for your beach stay in Cancun. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. La Capilla, one of 8 restaurants, serves Argentinean cuisine and is open for dinner. Other highlights at this luxurious resort include 4 bars/lounges, a poolside bar, and a health club. Fellow travelers say great things about the pool and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 450 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Free onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 8 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Personal watercraft (motorized)
  • Windsurfing
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

CasaMagna Marriott Cancun has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 16 years old are not allowed in the spa.

Dining

La Capilla - This steakhouse specializes in Argentinean cuisine and serves dinner only.
Champions - This sports bar serves lunch, dinner, and light fare. Open daily.
Mikado Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Sasi Thai - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.
Las Ventanas - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 35.7 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25.00 per person
  • Airport shuttle service is offered for an extra charge

Renovations and closures

This property will be closed from March 13 2023 to February 1 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Cancun CasaMagna
Cancun Marriott Resort
CasaMagna Marriott
CasaMagna Marriott Resort
Marriott Cancun
Marriott CasaMagna
Marriott CasaMagna Cancun
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Resort
Marriott CasaMagna Resort Cancun
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun Resort
Marriott Cancun, An Inclusive
Marriott Cancun An All Inclusive Resort
Marriott Cancun, An All-Inclusive Resort Resort

Frequently asked questions

Is Marriott Cancun, An All-Inclusive Resort currently open?
This property will be closed from March 13 2023 to February 1 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Marriott Cancun, An All-Inclusive Resort offer free cancellation for a full refund?
Yes, Marriott Cancun, An All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Marriott Cancun, An All-Inclusive Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Marriott Cancun, An All-Inclusive Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Marriott Cancun, An All-Inclusive Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marriott Cancun, An All-Inclusive Resort?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Marriott Cancun, An All-Inclusive Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Marriott Cancun, An All-Inclusive Resort?
You can check in from 3 PM - 11:30 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Marriott Cancun, An All-Inclusive Resort?
No, this resort doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
What is there to do at Marriott Cancun, An All-Inclusive Resort and nearby?
Have fun during the warmer months with activities such as windsurfing. Indulge in a treatment at the spa and soothe your senses in the spa tub. Marriott Cancun, An All-Inclusive Resort also has 4 bars, an outdoor pool, and a sauna, as well as a health club, an arcade, and a garden.
Are there restaurants at or near Marriott Cancun, An All-Inclusive Resort?
Yes, there are 8 onsite restaurants, featuring Argentinean cuisine and ocean views.
Does Marriott Cancun, An All-Inclusive Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Marriott Cancun, An All-Inclusive Resort like?
Marriott Cancun, An All-Inclusive Resort is a short 7-minute walk from Aquaworld and 10 minutes' walk from Ballenas Beach. Travelers say this resort is in a good location.

Reviews

9,0

Superb

9,3/10

Cleanliness

9,2/10

Staff & service

8,9/10

Amenities

9,0/10

Property conditions & facilities

8,9/10

Eco-friendliness

Reviews

10/10 Exceptional

Rachel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Natasha, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice property. A little outdated. They are getting ready to close for renovations.
Lisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I just returned home from my fifth time at this property. I have always enjoyed the layout the view its charm and the staff has always taken care of us.. A few changes I noticed from my last visit was the breakfast menu in the restaurant downstairs restaurant layout went from spectacular to much smaller and the cost stayed the same. We always had the breakfast each morning and were looking forward to all of the options even if we didn’t take advantage of them. We never minded spending $30 per person each day because the options were amazing. Also when I called down for coffee service to the room they said we had to come down to get it or brew single cups in the room. We always had been able to get a carafe of morning coffee delivered in the mornings. I hope restaurant selections will be updated. I was not happy with the Polynesian restaurant steak meals or the food at the Thai restaurant. Also when I tried calling the room service option from the room no one answered so I had to always call the hotel operator. I understand the resort is renovating until 2024. I would hope that return guests like myself would have been surveyed and their opinions taken into consideration before any other changes are made to the property. I would love a chance to visit the property before the grand public reopening to experience the new resort! Thanks!
Sarah, 4-night family trip
Verified Expedia guest review

2/10 Poor

Terrible , not worth the money
Domenic, 1-night trip
Verified Expedia guest review

10/10 Exceptional

it was a very nice hotel, several options for dining. the beach area was very nice, staff very friendly
ARANTXA, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was great, food could have been better.
Will, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

The staff was amazing, the hotel is positioned perfectly on the strip to catch the centered sunrise . The beach was perfect. The place was clean. We had to go to jw Marriott for spa and gym amenities. I was in the presidential suite, furniture seemed old, the spa on the front balcony leaked when full. Most faucets leaked in some way. The bathroom shower door didn’t contain shower water from splashing on the floor. But the memories I made here were priceless. I’m a bit of a stickler about construction so my eye catches everything. They are renovating for a whole year beginning in April to 2024 so I assume all issues will be addressed. Nonetheless I would do it all over again.
Alison, 10-night family trip
Verified Expedia guest review

4/10 Fair

Rooms weren’t very clean. Lots of hides charges. Poor beverage chooses. Always not having something that is on the menu.
Alexander, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff really made our trip wonderful, so helpful & kind. Beautiful resort & the food was excellent.
Patricia Ann, 5-night romance trip
Verified Expedia guest review